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Palm Pre Reviews Analysis

Smartphone with digital camera / digital player / GPS receiver - Sprint Nextel - CDMA2000 1X More product details

Palm Pre
alaSCORE 95

1186 reviews

November, 2009

80 / 100

113 Experts

Product Age

old
new

74 / 100

1073 Users

What people think about the Palm Pre: (BETA!)

We compute this summary by analyzing 1186 reviews from across the web.

price

1

  • Cheap plastic case
  • Only customers of Sprint can purchase the Palm Pre
  • I WISH IT WAS A WINDOW PHONE PALM OS FELLS CHEAP
  • The price of this phone will be the only downer
  • touchstone is too expensive
  • The operating system excllent the price of covrage by sprint 99.00 unlimited
  • SERVICE PRICE
  • good price
  • Price is attractive
  • price
  • cheap feel
  • Cheap plastic feel
  • Can't purchase one
  • Feels cheap and too plasticy
  • Feels cheap and too plasticy, almost toy-like
  • so extras are cheap
  • Pre is sluggish.The phone body is cheap
  • It has a very cheap feel
  • It has a very cheap feel, especially when you open it up
  • expensive
  • The price is affordable
  • The price is affordable, great features
  • Excellent value
  • value
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LCD

5

  • The screen is too small for my liking
  • and streaky screen
  • Way to small touch screen and what is wrong with the bottom of my screen
  • Screen too small
  • Where the most serious design flaw is the lcd touchscreen
  • screen
  • size, screen, email functionality, other
  • Great Screen vibrant
  • Great Screen 5
  • almost a full screen
  • There have been hundreds of reports of the inner lcd screen cracking
  • still having trouble with Exchange Active Sync for work email
  • Backward compatibility, no sync with preious Treo, still having trouble with Exchange Active Sync for work email
  • screen is a bit too cramped
  • no scrolling and like most digital players if your finger touches the screen the song changes
  • the screen had small cracks
  • Sprint has refusesed to address (Google "Palm Pre screen cracks")
  • The screen being easily scratched because it is not glass like the iPhones
  • Needs an on - screen
  • Needs an on - screen, when you slide it up it feels a little wobbly
  • size of the phone,multi tasking, screen display,how it shows contacts with picture is awsome,almost a full screen
  • Beautiful Screen
  • Great screen
  • the screen
  • Amazing screen
  • screen size
  • Nice looking screen
  • nice but small screen
  • Cool Os, nice but small screen , snappy system, great web bouser
  • YOU JUST TYPE IN WHAT YOU ARE LOOKING FOR AND WALLA IT IS ON SCREEN
  • sharp screen &
  • Good design, feels good in your hands, sharp screen &
  • quicker screen rotation
  • Crisp screen
  • I was able to read email right away and was impressed with the screen quality
  • I like the screen allot
  • Vibrant Screen
  • Vibrant screen, slick OS &
  • clean crisp screen
  • Awesome screen
  • Large vibrant screen
  • very good screen
  • It has great potential once the app stor starts getting filled out - great screen
  • It has great potential once the app stor starts getting filled out - great screen, excellent web handling, exceptional email handling, and, as expected from a palm, extremely easy to navigate
  • Screen and operating system
  • bright screen
  • crisp, bright screen
  • Compact size and bright screen
  • nice screen
  • Screen is a big
  • Great home-screen search function
  • sharp and clear screen
  • Really quick, sharp and clear screen, love the cards, accordion feature, and gestures
  • The clarity of the screen is unrivaled
  • screen is vibrant
  • the screen looks good
  • Wonderful screen
  • The screen looks like you are watching an HDTV whether its youtube
  • The screen looks like you are watching an HDTV whether its youtube, or just surfing the net
  • screen capture
  • It's got a nice look and the screen is brialliant
  • They just quietly sit at the bottom of your screen and u deal with them when u want to
  • most beautiful screen out there
  • screen is clearly spectacular
  • photos screen and slide
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interface

5

  • Interface requires practise
  • Often unintuitive interface
  • poor hardware user interface design
  • Interface has a steep learning curve
  • Decision to choose Sprint as their exclusive partner...see Bottom-line summary
  • Card interface is powerful
  • WebOS is exceptional and the design is user-friendly
  • interface
  • Small, interface, QWERTY keyboard, features
  • Multitasking card interface lets you run many programs at once
  • No user manual (which you CAN find online
  • If you are a casual phone user then you might like this phone
  • Poor mp3 interface
  • Poor mp3 interface, no scrolling and like most digital players if your finger touches the screen the song changes
  • the phone will not allow you to simply hang up one line
  • When on a conference call, the phone will not allow you to simply hang up one line
  • Quirky phone interface
  • Email interface is S-L-O-W
  • polished interface
  • fast interface with innovative
  • Beautiful, fast interface with innovative, useful new features
  • sleek interface
  • Sexy, sleek interface
  • I am a Palm person and this phone is user friendly with the Palm OS
  • Palm interface
  • keyboard,browser,interface
  • I am a mac user for 15+ years have had no problems integrating the phone with my 4 macs
  • This phone rocks, I am a mac user for 15+ years have had no problems integrating the phone with my 4 macs
  • Fantastic GUI
  • awesome user interface
  • Great screen, awesome user interface,, superior contact and calendar management, great messaging, great browser - sprint's network is fast
  • user friendly
  • Good for casual user
  • Good for casual user, people upgrading to first smartphone
  • interesting GUI
  • Good for first time Smartphone buyers, Low Cost entry level smartphone, interesting GUI
  • sleek and seems user friendly enough for even a Palm first-timer like me
  • The phone is clean, sleek and seems user friendly enough for even a Palm first-timer like me
  • GUI is not sluggish like other phones
  • good companion for a smartphone user
  • I really enjoy the new user interface which flows very nicely
  • Interface a breeze
  • Interface a breeze, nd easy to learn with helpful on board videos and explanations
  • Slick User Interface
  • Slick User Interface , very easy to use , does things the Iphone can only dream of , Camera is FANTASTIC , screen resolution is fantastic , phone feels great in the hand and works extremely well , A TRUE Iphone killer for real
  • User-friendly
  • slick interface
  • very good screen, slick interface, keyboard, multi tasking
  • GUI is very intuitive
  • very well thought out interface
  • Slick clean interface
  • Slick clean interface, good call quality, great mobile internet device
  • What I love: easy interface
  • Fast interface
  • Touch screen interface
  • Touch interface
  • great interface
  • very slick user inteface
  • Great operating system, very slick user inteface, affordable plans
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appearance

2.5

  • i wish the notifications would appear at the top instead of at the bottom because it would be easier to hit the top when using one hand
  • Not to hip on the shape
  • There is a yellow discoloration at the bottom
  • Terrible shape
  • designs ugly but very usable so all good
  • Form and function
  • ability to assemble all of your contacts from the "clouds." Look up someone in contacts...if they're online (AOL or others
  • Sleek phone
  • Sleek phone, I had a treo 755p &
  • Sleek
 
  • and small form factor
  • over all look and feel
  • Great Form Factor
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sound

2.5

  • The store bell sound while roaming drove me over the edge
  • The store bell sound while roaming drove me over the edge, Key board great for a 3 yr old
  • Bad sound quality
  • no personalized ring tones for texts
  • decent sound
  • The sound was nearly fantastic and the browser is better than on WM6.1
  • Great sound on both ends
 

battery

0.5

  • Battery life drains quickly and the smartphone can be sluggish at times
  • short battery life
  • Battery drains quickly
  • Biggest Con was the ATROCIOUS battery life
  • no way to do an easy return w limited production.terrible battery life
  • removable battery
  • IPhone beware...stereo Bluetooth, removable battery, ability to assemble all of your contacts from the "clouds." Look up someone in contacts...if they're online (AOL or others
  • Screen (if battery allowed brightnesses
  • OS, Cards, Screen (if battery allowed brightnesses, design
  • Battery life is much better on v
  • Battery life is not poor but not good
  • Battery Life
  • (Went down from 100% to 70% in just 4 hours with minor texting and other use)
  • Battery Life due to heavy use(I have the Touchstone Charger Kit
  • Battery life 2
  • Battery life is short but no worse then the Iphone
  • the battery life is not so great
  • So-so battery life
  • So-so battery life, but should last a day with moderate use
  • The battery life does drain a little fast
  • The battery life does drain a little fast, but that can be fixed with updates hopefully
  • battery has been ok for me
  • battery has been ok for me, not great but better than the critics have been hounding
  • The ONLY downside is the battery life (and those who sabotage the ratings with bogus claims)
  • battery life could be better (it is getting better every day)
  • Battery sucks
  • Battery life could be better
  • Battery life is atrocious
  • The battery life is poor
  • Battery Life could be better (to fix adjust factory settings)
  • poor battery life
  • Biggest problem: Battery is HORRIBLE
  • Battery Life is very very poor
  • A bit hoggish on the battery
  • Low battery life
  • Low battery life, "plasticky" keypad
  • poor battery capacity
  • battery life - same iPhone
  • and no replaceable battery
  • One of the worst batteries I have ever had on a handheld device
  • Battery life could be better, but it uses a common model from previous sprint products, so extras are cheap
  • BATTERY life is horrible
  • Also the battery life isn't as good as the Iphone
  • Also the battery life isn't as good as the Iphone, Omnia nor the Storm
  • Battery life is not the great
  • Battery life is not the great, its power hungry
  • The battery life is WAY too short
  • The battery life is WAY too short, the ringer(s
  • Battery already appears to be an issue but nothing that can't be helped by a vehicle charger/extended battery (soon to come I'm sure
  • Horrid battery life
  • Battery life, App Catalogue
  • Hope they can get fixes to improve battery life
  • lousy battery life
  • Very short battery life
  • BATTERY is horrendous
  • battery life is a little low at first but what I have found is that after 2 weeks it gets better probably in training
  • battery gets hot
  • FROM 8:30 to dead battery by 1:00 pm with minimal calling and texts
  • 5 hours without any features at all using all power saving settings is patently unacceptable
  • battery is short lived
  • battery is short lived, extended batt
  • The battery life is not so hot
  • Battery Life (initially terrible
  • Battery Life (initially terrible, but now much better)
  • Battery life sucks but jas long as your not doing something crazy like watching a movie s/b ok
  • Two things: Battery life and lack of spell check for email
  • Battery life leaves more to be desired
  • but battery life is my biggest beef
  • It's still pretty new, but battery life is my biggest beef
  • Battery life, but thats to be expected when running as many programs as I do
  • Didn't come with a second battery
  • BATTERY LIFE(ugh)
  • freaking battery
  • BATTERY LIFE(ugh), no video capabilities (what the h3ll), limited additional apps, freaking battery
  • Battery life was short at first but once you adjust some settings its fine
  • Easy to drop the phone and the battery life is horrible
  • Battery life not as amazing as my blackberry
  • Battery life not as amazing as my blackberry, but it gets through a day with heavy use just fine
  • Battery life sucks (1 day charge and that's IT)
  • but battery is REMOVABLE so you can get a spare or better yet - an EXTENDED life battery
  • Battery life sucks (1 day charge and that's IT), but battery is REMOVABLE so you can get a spare or better yet - an EXTENDED life battery
  • battery life (especially compared to my treo!)
  • Battery life is very poor
  • battery life is a bit on short side
  • battery life is a bit on short side, but can be remedied by adjusting email checking to 1 hour rather than constantly searching
  • Battery life is awful
  • below average battery life
  • Main issue is battery life
  • and the battery is very pathetic
  • The battery life is the killer
  • Constant use like web surfing will kill the battery in a little over an hour easily
  • Battery
  • Battery life needs improvement
  • Battery life is not impressive
  • keeping in mind I love gadgets so truly I am always draining batteries but a fix to help would be great
  • Battery life is not impressive, keeping in mind I love gadgets so truly I am always draining batteries but a fix to help would be great
  • Battery Life could be better, App Store not developed yet
  • Short battery life, no support for microSD cards
  • and did I mention battery life
  • Battery life isn't great
  • Battery life isn't great, but not as bad as people say
  • Battery life stinks
  • Battery isnt good
  • TERRIBLE battery life
  • also the battery life also sucks had to invest in a car charger
  • Also not being able to forward messages, also the battery life also sucks had to invest in a car charger
  • hardware, battery life
  • The battery life isn't all that great
  • The battery life isn't all that great, but that's to be expected
  • Battery life ok
  • Battery life is less than desirable
  • Battery life is less than desirable, but I will just charge it when I am at home or in the car
  • Battery drains in 3-4 hours of regular use
  • Battery life is ok
  • battery life tends to commit suicide
  • Battery did not last long if you use the phone
  • low battery life,expensive
  • Battery Life Questionable
  • Mediocre battery life
  • Battery Life seems sufficient for a whole work day 5am-4:30 and then some (ABout 10 o'clock
  • Decent battery life
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keyboard

1

  • The Pre's keyboard is cramped
  • onscreen keyboard
  • Cramped keyboard
  • no onscreen keyboard
  • QWERTY keyboard is cramped
  • QWERTY keyboard
  • I like it that it has a keyboard
  • actual qwerty keyboard
  • physical keyboard
  • The phone's got a real keyboard
  • Keyboard isn't great
  • Keyboard isn't great, there are feature holes like no video camera, no on-screen keyboard and just about no 3rd party applications at launch
  • Fiddly keyboard
  • Keyboard feels cramped and flimsy
  • physical keyboard is difficult to use
  • The Quetry Keyboard Is Small Enough To Convince Me To Stay Away From It
  • Yet another tiny little thumb piano keyboard' Sprint network
  • Keyboard looks cramped
  • first one would turn off if i set on a table when i flipped it open or closed the keyboard
  • Smallish keyboard
  • Keyboard could be better but not totally unusable
  • the keyboard could have been a little bigger
  • but that said I have NO problems typing on it
  • About the only negative which is minimal to me is, the keyboard could have been a little bigger, but that said I have NO problems typing on it
  • Keyboard is small
  • but better than a soft keyboard
  • Keyboard is small, but better than a soft keyboard
  • keyboard isnt the best but i am adjusting okay
  • The keyboard is little small
  • The keyboard is cramped and the buttons sit down in a "dish"
  • Keyboard - its built for elves but its becoming easier to type on it each day
  • Tight Keyboard
  • Tight Keyboard, Battery Life could be better (to fix adjust factory settings)
  • very tight keyboard compared to other keyboard models
  • Very poor reception, poor battery life, small non user scalable memory, subpar carrier, cheap feel, very tight keyboard compared to other keyboard models, modem disabled by carrier, iTunes only "half" iTunes, no security for enterprise
  • keyboard poorly designed cramped deep pit were it resides it a dam shame too
  • bad battery life the killer was of this poorly designed keyboard
  • Keyboard, Keyboard , keyboard poorly designed cramped deep pit were it resides it a dam shame too, because I was all set to get this phone and move to sprint, no voice dialing, bad battery life the killer was of this poorly designed keyboard
  • Keypad is made for little children's fingers
  • "plasticky" keypad
  • KEYPAD COULD BE A BIT LARGER TOO
  • BETTER ADD THOSE PALM, KEYPAD COULD BE A BIT LARGER TOO
  • Small buttons on keyboard
  • small keyboard
  • The Keyboard is a little cramped
  • The only drawbacks I have are the battery life and it would have been nice if it also had touchscreen keyboard
  • Palm should have designed the slide out keyboard differently
  • Keyboard, Palm should have designed the slide out keyboard differently
  • The Smallest Keyboard I have ever used
  • Terrible old-school keyboard traps dirt
  • the keyboard could be a little bigger but it is quite easy to get used to it
  • lousy keyboard
  • Landscape keyboard would have been nice but still like having a physical keyboard
  • Keyboard is useless
  • While the keyboard is not tiny it is also not huge
  • crampy keypad
  • At first the slide out QWERTY keyboard was had to use
  • At first the slide out QWERTY keyboard was had to use, but after a while you will get used to it and now I am enjoying it
  • Lack of onscreen keyboard
  • accessing the keyboard takes some getting used to
  • Cheap edgy keyboard feel and very small keys made for elves
  • Keyboard way to small
  • The keyboard is so well
  • The keyboard is so well, FLAT, that I'm not sure I'll be able to use it
  • Why didn't they make the keyboard more pronounced like the Blackberrys
  • Slide out plastic keyboard - is a great concept
  • Slide out plastic keyboard - is a great concept, but isn't as usable as it needs to be to make up for the clunkiness of having moving parts
  • the keyboard complaints that others have seem unwarranted
  • However, the keyboard complaints that others have seem unwarranted
  • Also the keyboard is a bit small to read and use as well as sticky
  • poor response to key taps at times
  • A portrait oriented keyboard is short-sighted
  • after a few days of use the top piece of the slider started getting loose from the bottom part that houses the keyboard
  • keyboard (see review)
  • Keyboard took getting used too
  • Keyboard took getting used too, but it's fine after a few days
  • small keyboard, little application, battery life
  • Keyboard is indeed small (though usable)
  • Keyboard is indeed small (though usable), hard to hold the device with just one hand as is slippery
  • Slide-out keyboard is extremely poor
  • The small keyboard is a big problem
  • I don't have big hands and I was still mis-typing words
  • The keyboard is perfect for a child but not an adult
  • Slippery case can't open keyboard w/ one hand
  • Slippery case can't open keyboard w/ one hand, Not able to change text message notification ringer
  • No onscreen keyboard.(Yet
  • The hardware is not as solid as an iphone but it has a slide out keyboard so that adds a potential point of failure
  • keyboard is hard to use cause it s so small
  • how about an onscreen keyboard
  • The keyboard serves the purpose but Palm when you do our software upgrade, how about an onscreen keyboard
  • The sometimes to easy to slide open keyboard
  • Shoddy physical design (crashes/turns off when keyboard slides home too firmly)
  • loose keyboard
  • Shoddy physical design (crashes/turns off when keyboard slides home too firmly), loose keyboard
  • Slide-out keyboard
  • Speed dial requires pull down keypad--hard when in a hurry
  • Sharp edges on keyboard
  • The keyboard is difficult to slide also and very crowded
  • keyboard
  • size Hardware design keyboard look great but no application to run
  • physical keyboard and what not
  • and i was comfortable right away with this keyboard
  • I used to have a centro, and i was comfortable right away with this keyboard
  • actually having a nice physical keyboard (if you're used to a Treo or Centro keyboard
  • All of the usual stuff: WebOS, the screen, actually having a nice physical keyboard (if you're used to a Treo or Centro keyboard, you'll like this one), very quick and easy multi-tasking, sufficient storage for music/video, etc
  • Multi-tasking, UI, Keyboard, WebOS, Synergy, Design, WiFi
  • Keyboard, the name Palm, it was my first pocket PC
  • The size of the Pre is just right and when you use it with the keyboard out it looks and feels like a real phone
  • No trouble with the keyboard
  • An important "pro" is the real keyboard
  • I won't use the iPhone because it lacks a real keyboard
  • but perhaps it needs a keyboard like the Sidekick's
  • I won't use the iPhone because it lacks a real keyboard, but perhaps it needs a keyboard like the Sidekick's
  • Full keyboard nice LCD
  • Small, Full keyboard nice LCD
  • Everything about this phone is great and if you don't like the keyboard.....lose some weight
  • full qwerty keyboard
  • REAL KEYBOARD
  • one or two handed typing
  • multi-tasking, speed, web browsing, synergy (idiot proof multi-calendar/contacts), REAL KEYBOARD, one or two handed typing, the design is simplistic beauty, has all the features I want &
  • Easy of find what you want by simply typing the name at anytime
  • Real keyboard, amazing screen, and small form factor
  • good keyboard
  • nice screen, good keyboard, nice layout
  • I also like the fact that it has a physical keyboard
  • size is great has a physical keyboard
  • keyboard is not bad at all (I have small fingers)
  • Web OS, multi-tasking deck of cards, picture detail, speed, phone reception, keyboard, I can go on
  • Has a hardware keyboard
  • The keyboard is actually very functional despite what others have said
  • I got used to the keyboard
  • I got used to the keyboard, it is very fast, the screen looks good, email, messaging and contact management is done well
  • Love the physical keyboard (virtual one is matter of time)
  • Love the physical keyboard (virtual one is matter of time), sexy body, cheaper service w Sprint
  • physical keypad
  • Only bad thing no onscreen keyboard yet
  • Physical Keyboard helps with 1 handed texting
  • Even the small keyboard was easy to manipulate
  • Decent keyboard
  • Multi-tasking, size, real keyboard, great screen, great UI and WebOS
  • Slide out Keyboard
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reception

0.5

  • Signal is not always good at my work
  • Signal is not always good at my work, but then again, no providers other than AT&
  • T have a great signal here (due to AT&
  • Very poor reception
  • mediocre reception
  • Great Signal
  • phone reception
  • Good phone reception (as compared to Blackberry)
  • Ability to grab and retain a strong signal can also be an issue
  • Sprint Reception (in some areas)
  • Call reception is AWFUL
  • it doesn't get good signal anywhere
  • Terrible reception
 
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connectivity

5

  • Might not be 3G
  • Still don't know if there is a way to set audio notification if I didn't hear the first one
  • modem disabled by carrier
  • but this comes from her comparison with iPhones that provides sluggish or no 3G service (hello)
  • cannot be online while on phone unless you use wi-fi
  • The Pre offered good call quality and wireless options include 3G
  • Wi-Fi
  • Bluetooth
  • The Pre offered good call quality and wireless options include 3G, Wi-Fi, Bluetooth, and GPS
  • including 3G
  • Small keyboad, too many unwanted contacts from facebook, no voice dialing, cannot be online while on phone unless you use wi-fi
  • Data synching cannot be done between Palm products (only your contact list and cal can be moved to the pre(not ringers)
  • USB jack under cheap plastic cover
  • Slide-out keyboard is extremely poor, USB jack under cheap plastic cover, $70 wireless charger is absurd, screen is a bit too cramped, few apps, Palm delays sending kit to developers
  • USB door flimsy but has held up well
  • Pre also requires a 3rd party app to synch with Outlook just adds more frustration to the data backup/synching problem worse
  • Use wi-fi when you can to save power
  • Bluetooth and GPS
  • good range of wireless options, including 3G, Wi-Fi, Bluetooth and GPS
  • IPhone beware...stereo Bluetooth
  • WiFi
  • Good audio
  • synergy and reliable 3G service
  • stereo bluetooth and complete conversations are phenominal
  • Wi-fi, Synergy, stereo bluetooth and complete conversations are phenominal
  • The Wi-Fi is amazingly fast and seems the help with the sluggishness of the phone
  • The Wi-Fi is amazingly fast and seems the help with the sluggishness of the phone, if you happen to live in an area without EVDO coverage
  • Standard Headphone Jack
  • simple synching of all wirelessly
  • and simple synch of partial music library through iTunes
  • OS and multitasking, integrated contacts, email, messageing, simple synching of all wirelessly, decent camera, and simple synch of partial music library through iTunes
  • standard charging cable and headphones jack
  • Has WiFi
  • easy access to Wi-Fi/BT on home
  • WebOS, true multi-tasking, Pandora in bkgrnd, nice spkrphn, physical keypad, universal search, MMS, fast camera, screen capture, wallpaper, great nav, easy access to Wi-Fi/BT on home, OTA updates, Touchstone, bright future, able to add insurance
  • I like that its supports 3G
  • 3.5mm jack and that it has a real keyboard that just is easier to type on than a virtual touch board
  • I like that its supports 3G, has a camera that is great, 8GB storage, 3.5mm jack and that it has a real keyboard that just is easier to type on than a virtual touch board
  • Better network connectivity compared to my iphone friends
  • WiFi support
  • gps,wifi,blue tooth
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portability

5

  • app store will be slim
  • Doesnt last more than a day with heavy usage
  • no message indicator light
  • I would have liked to see an indicator light for incoming messages/alerts
  • slide out QWERTY horrible for heavy texters
  • Sleek and compact
  • a green light appears by their name automatically...how cool is that
  • it was my first pocket PC
  • Size and weight PERFECT
  • Small in pocket
 
  • Small and compact
  • Small and compact, the OS, multi-tasking
  • Ideal weight and size
  • compact size
  • Compact....all bells and whistles
  • Compact
  • Compact, hopefully will break Apple's monopoly
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size

2.5

  • That could be a little annoying during data entry
  • not for someone with large fingers
  • not for someone with large fingers, no expansion port
  • big disapointment in no contact I.D with in comming calls
  • Feels a little cheaply built
  • size
  • size of the phone
  • I like the size
  • I like the size, the Iphone is too bulky
  • Size feels good in hand
  • I have big hands so I do wish it was a little larger
  • Tied to a horrible company that once invited a large number of their customers to leave
  • The phone size is too small
  • The Apple i-phone is the perfect size
  • The Apple i-phone is the perfect size, and everyone seems to want to be an I-phone killer
  • so not a big deal)
  • Charger connection a little flimsy
  • A little buggy shuts off without warning and reboots
  • What a big mistake
  • can be a little sluggish
  • can be a little sluggish, a bit of a learning curve
  • But thats not that big a deal to me personally
  • when you slide it up it feels a little wobbly
  • Overall size/shape of devise
  • It allowed me to distance myself from the much over hyped at launch Instinct
  • Size and functionality are great
  • The size is also pretty good
  • Excellent value, size, and useful
  • Phone Size
  • Good size
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glare

5

  • iTunes compatibility is brilliant
  • Has a hardware keyboard, standard charging cable and headphones jack, screen is vibrant, iTunes compatibility is brilliant, web browser is very good
  • brilliant display
 

image quality

5

  • Shoddy quality
  • The phone quality can be kind of choppy at some points
  • The phone quality can be kind of choppy at some points, people have said that its really loud and they can hear my background noises (driving, computer etc
  • Sprint wants you to upload them to facebook or photbucket but you have to upload one picture at a time there is no select all feature so if you take 100 pictures good luck uploading
  • Very hard to get pictures off of your phone, Sprint wants you to upload them to facebook or photbucket but you have to upload one picture at a time there is no select all feature so if you take 100 pictures good luck uploading
  • impressive call quality
  • how it shows contacts with picture is awsome
  • no long delays when trying 2 take a picture
  • nice picture quality
  • fast, user friendly, very sharp looking (i have been getting compliments from so many people), great OS, nice picture quality
  • Call quality was horrible
  • Quality in speaker phone was every bit as horrible
  • Strong call quality
  • Excellent high quality photos
  • Call quality is excellent
  • call quality
  • good call quality
  • AMAZING picture taking
  • AMAZING picture taking, even in a bar with lights going off everywhere
  • picture detail
  • This phone seem like a quality phone
  • great picture
show all
 

screen

5

  • smaller display than iphone
  • Palm has gotten off to a late start, app store will be slim, smaller display than iphone
  • After 5 years of waiting for a refreshed OS and new trendy device i finally gave up and moved on to my love affair with Apple
  • Does the device support the 3 major Instant Messengers
  • FLAT
  • The smartphone features a vibrant display with multitouch functionality as well as a solid Web browser and good multimedia integration
  • vibrant display
  • Highly responsive multitouch display
  • Display is fabulous
  • Dazzling display
  • hard to hold the device with just one hand as is slippery
  • But if you need a lot of features then choose another device
  • I purchased thePre I charged the device the next morning it would not work
  • I purchased thePre I charged the device the next morning it would not work, the screen had small cracks
  • Lack of visual voicemail
  • somewhat small display
  • screen display
  • did i mention the display
  • vibrant screen display
  • Great internet experience, MULTITASKING-cards are great, awesome camera w/flash, fluid OS, vibrant screen display, over the air updates, screen size, wi-fi, Palm account remote device erase, qwerty keyboard, email push, good speaker, copy &
  • Display and video playback is better than any smartphone i've encountered
  • Beautiful display
  • great mobile internet device
  • Its really too bad this unit is not available in canada yet
  • Its really too bad this unit is not available in canada yet, guess we will have to wait for the new blackberry with the touch screen and qwerty keyboard
  • Sleek-unique design, beautiful display, juggle through multiple applications without losing time, call quality, multimedia (recognized on iTunes!), nice touch screen, Sprint
  • There is been gross overcoverage of this device on this site
  • There is been gross overcoverage of this device on this site, and I've lost some of my trust in Cnets credibility
  • Fantastic display
  • Fantastic display, love the OS for the most part
  • Hackers dream mobile device cause its built on Linux
  • Good display
  • Good display, webOS is awesome, has a great browser
show all
 

remote control

5

  • Palm account remote device erase
  • Remote Wipe
  • True Multi-Tasking, Physical Keyboard, Phone Size, Great Speaker Phone, Touchstone Charger, Push E-mail Delivery, Remote Wipe, Automatic Backup, Highly Intuitive, Sprint's Data network, True Navigation included
 

color

5

  • Good screen clarity and color
  • the color is vibrant and the internet is the best I've seen
 

sensor

4

  • one of the worst cell phone networks to sell this phone
  • Why does Palm feel compelled to use the Sprint network, one of the worst cell phone networks to sell this phone
  • THIS CELL IS GREAT
  • One of the best of 5 top cell phones
 

flash

0.5

  • and Flash support
  • no Flash support
  • on-screen keyboard and Flash support
  • No current Flash support
  • no flash plugin at this moment
  • Builtin LED Flash for pics
  • Most important, no flash plugin at this moment
  • no flash movies
 
show all
 

control panel

0.5

  • Key board takes some getting use to
  • wish the key board came out from the long side of phone
  • does not seem to have key board short cuts
  • Key board great for a 3 yr old
  • nd easy to learn with helpful on board videos and explanations
 

black level

3

  • Shiny black=finger print magnet
  • The sleek black design
 

lens

5

  • Synergy contact system doesn't always work as advertised
  • a bit slippery,big disapointment in no contact I.D with in comming calls,no voice reconigition for calling a contact, a bit hard to charge since you have to keep sliding the phone open to acess the charge port
  • Contacts couldn't be transfered and the system locked up and crashedthree times in the first day
  • excellent notifications system
  • superior contact and calendar management
  • snappy system
  • The operating system (WebOS
  • WebOS' deck of cards system
 
  • The notification system
  • messaging and contact management is done well
  • The operating system is phenomenal
  • Ther operating system is why you buy this phone
  • Hate the file system of an i-phone
  • I work in the medical field and have owned Palm products for the past 8 years
  • WebOS Operating System
  • Contact management (Synergy)
  • Touchscreen, WebOS Operating System, Multi-tasking, Sync capability, Contact management (Synergy), Web Browser, WiFi support, Decent keyboard, Decent Apps
  • Great operating system
show all
 

maps

5

  • This my 1st phone w/ GPS navigation
  • google maps
  • yelp, opentable, nytimes, NFL, navigation, google maps, sudoku
  • and GPS
  • good GPS and Sprint Navigation is solid
  • Great web browser, good GPS and Sprint Navigation is solid
  • GPS features
  • using GPS Navigation
 
  • When you're streaming Pandora in your car, using GPS Navigation, and get a call - all at the same time - you'll know why this phone is so amazing
  • GPS
  • and GPS Navigation
  • GPS Turn by Turn free on Sprint
  • GPS Turn by Turn free on Sprint, and awesome
  • gps tagging and moble gps
  • It's the center of all your info
show all
 

resolution

5

  • awesome resolution
  • awesome os, awesome resolution,multitasking feature is hard to do without after getting used to it
  • Nice screen resolution and appearance
  • screen resolution is fantastic
  • screen resolution and great functionality
 
  • price, screen resolution and great functionality
  • Screen resolution
  • Synergy, Screen resolution, Cards, QWERTY keyboard, Nice speaker phone
  • the screen resolution is fantastic
  • Plus, the screen resolution is fantastic
show all
 

video

0.5

  • video-recording capabilities
  • Lacks expansion slot, video-recording capabilities, onscreen keyboard, and Flash support
  • no video-recording capabilities
  • Lacks expansion slot, video-recording capabilities, on-screen keyboard and Flash support
  • No video recording
  • but no video when almost every phone
  • even cheap ones have video
  • but no video when almost every phone, even cheap ones have video
  • sufficient storage for music/video
  • After watching the video
  • QWERTY keyboard is cramped, Battery drains quickly, Lacks expansion slot, video-recording capabilities, on-screen keyboard and Flash support
  • no video recording, as of now
  • NO VIDEO CAMERA>
  • Has Everything you need except Video Recording
  • No Video
  • No Video, No Video, No Video
  • No video, voice dialing and task &
  • Video transfer worked but did not play in MPEG 4
  • Will try again with another video converter program
  • No viedo recording but it's coming out
  • BATTERY LIFE, no message indicator light, unable to forward text, no spell check (at least not that I'm able to find), no zoom on camera, no video recording, a major lack of ringers and alerts, no memory expansion slot
  • No video capabilities 3
  • Lack of video recording
  • Lack of video recording, expandable storage, and streaky screen
  • video
  • Lack of alarm, apps, video
  • No video or video editing built in
  • Needs better mobile video support (iTunes/Amazon/Netflix
  • The video left out 2 important features: 1
  • No video recorder
  • no video yet
  • Occasional slight lag, no video yet, limited apps until mid summer when developers get the SDK (developer's kit)
  • No video, small keyboard, Battery life
  • No video recording, can't change text message (alerts
  • (like video
  • no video capabilities (what the h3ll)
  • Can't record video
  • No Video (Yet
  • Needs some work, video, more client cynergy support, more apps but i think this will asll come within OTA updates
  • After watching the video, I'm not in the mood to talk about pros
  • Bonnie Cha's video review was very good
  • but the video left out two important features (see below
  • Bonnie Cha's video review was very good, but the video left out two important features (see below
show all
 

performance

5

  • Under-powered processor
  • Some lag in WebOS
  • No speed dial option
  • Startup speed a bit slow (but I rarely turn it completely off
  • Startup speed a bit slow (but I rarely turn it completely off, so not a big deal)
  • fast connectivity
  • Speed of the web
  • great browser - sprint's network is fast
  • very quick and easy multi-tasking
  • Speed of network (in NY)
  • Occasional slight lag
  • You can not change alerts for messages or email 1 very soft quick tone only option
  • it seems a bit slow running programs or switching
  • Least of all, it seems a bit slow running programs or switching
  • must be fast to unlock when call comes in
  • Low volume on rings, must be fast to unlock when call comes in
  • OS is a little slow
  • slow program launch
  • I also wished that it was just a little bit quicker
  • it's slow
  • It could be a tad faster in loading an app
  • speed of phone could be improved a bit too
  • the point of SPEED dial
  • Speed dial requires pull down keypad--hard when in a hurry, which is, after all, the point of SPEED dial
  • fast
  • did not experience any appreciable performance lag as mentioned in review
  • Quick GPS
  • FAST DIRECTIONS AND LOOKS LIKE MY LAPTOP NOT SOME SMALL HARD TO READ PHONE- SORRY BLACKBERRY
  • A lot faster than the Iphone
  • quicker web browsing
  • Keyboard, multitasking, quicker web browsing, quicker screen rotation, feels better in your hand then iPhone
  • Doesn't charge as fast as a normal charge
  • Doesn't charge as fast as a normal charge, but does the job
  • The palm pre is fast
  • The palm pre is fast, can run multiple programs flawlessly, and is designed beautifully
  • Speed
  • Fast OS fast network downloads good keyboard innovative handling of PIM
  • Fast web browsing and messaging
  • This phone is fast
  • This phone is fast, save the boot time which is 90 seconds
  • Fast to make calls &
  • Really quick
  • it is very fast
  • Gets faster w each update
  • Fast internet and good call quality
  • the stabilty and performance of the platform is soliid
  • reliable OS performance
  • fast service
  • Fast interface, fast service, and very intuitive
  • Sprint's network is fast and reliable where i live
  • Real fast downloads The GPS is excellent
  • Great support for full html web, Amazing media player, Real fast downloads The GPS is excellent
  • Outstanding performance
  • Great e mail capability and very fast web browsing
  • Notifcations are quick
  • Notifcations are quick, accurate, although they don't irritate
  • fast GUI of WebOS
  • Easy, fast GUI of WebOS
  • The internet browser worked perfectly and it was very fast on EVDO
  • The OS, Speed, basically everything
show all
 

memory

0.5

  • no memory-expansion slot
  • Lacks removable memory
  • Keyboard feels cramped and flimsy, lacks removable memory
  • No Memory Card slot
  • 8GB memory is average
  • Synchronized with my email accounts calanders and computer flawlessly
  • stupid virtual keyboards
  • If you don't think 8gb is enough space then transfer your stuff to your computer when the phone fills up
  • like a mini computer
  • 8GB storage
  • More storage memory should have been put in
  • no memory expansion slot
  • small non user scalable memory
  • Lack of a memory slot is ridiculous
  • low on memory if you are a music geek
  • MISSING THAT EXTRA MEMORY SLOT AND VIDEO
  • limited memory
  • Small Keyboard, Limited memory
  • expandable storage
  • No memory card holder
  • Memory expansion would be nice
  • Memory expansion would be nice, as I had to select only a couple of hundred iTunes songs out of my collection
  • Too little memory
  • no memory slot
  • can't sync directly to computer through desktop app - essential for confidential information which shouldn't be on web
  • Too little memory, no memory slot, lousy keyboard, lousy battery life, can't sync directly to computer through desktop app - essential for confidential information which shouldn't be on web, Sprint, no international use capability, where's the apps
  • More memory and video
  • no expandable memory
  • 8GB storage and NO expansion
  • Hardware feels and looks cheap, 8GB storage and NO expansion
  • It is a computer
  • It is a computer, after all
  • computer etc
 
show all
 

menu

3

  • They might lock down development on the phone like Apple does
  • They might lock down development on the phone like Apple does, making it illegal to jailbreak the phone
  • what a let down
  • I DON'T UNDERSTAND EVERYONE PUTTING DOWN SPRINT
  • Best OS hands down
 

voice guidance

0.5

  • No voice dialing
  • voice dialing and task &
  • no voice reconigition for calling a contact
  • no voice dial capability
  • Lack of voice command and visual voicemail
  • Good voice quality and being able to multitask without having to close any program
  • Fast web browsing and messaging, Good voice quality and being able to multitask without having to close any program
  • good reception and voice quality
  • voice quality excellent
  • No Voice Dial feature 2
  • Sprint coverage very inconsistent from a voice standpoint
  • No voice Dial
  • No voice Dial, Contacts couldn't be transfered and the system locked up and crashedthree times in the first day
  • who uses voice activated calling
  • no visual voice mail
  • no voice command function
  • below average battery life, slow program launch, few applications, no memory expansion slot, small keyboard, no visual voice mail, no live search, no voice command function, somewhat small display
 
show all
 

usability

5

  • Why does Palm feel compelled to use the Sprint network
  • Need a manual for undiscovered features
  • but should last a day with moderate use
  • I don't use much so it's ok
  • Too limited use of rotate and pinch
  • The OS is easy and fun to use with lots of eye candy
  • Pre's webOS is gorgeous and easy to use
  • Pre's webOS is gorgeous and easy to use, highly responsive multitouch display
  • MY FAMILY HAS TO USE MY SPRINT PHONE ALL THE TIME WHEN THEIR TMOBILE AND VERIZON DOES NOT GET SERVICE
  • Ability to switch between application
  • I would have liked to have seen a demonstration of how assorted Web pages appear since using the Internet is the primary reason I use smart phones
  • no international use capability
  • Micro usb plug/cover is annoying to use
  • Also gets very warm during use
  • Memos application missing Categories and ability to hide entries like on Palm Treos
  • that I'm not sure I'll be able to use it
  • little application
  • but it gets through a day with heavy use just fine
  • but exchanges have been easy
  • Some phones have hardware problems, but exchanges have been easy
  • It's hard to use
  • Both lines are still in use
  • after too much use you can pretty much make eggs on the back of it
  • Just a fun phone to use
  • Use of gps
  • Easy inetrface
  • Its easy to multi-task on this phone in real situations
  • Overall ease of use and learning curve is impressive
  • ease of use
  • Size, ease of use, screen, clarity, touchstone charging, $99.00 for all services
  • Easy to Learn
  • Ease of Use, Easy to Learn
  • clean OS that is easy to use and user friendly
  • A new, clean OS that is easy to use and user friendly
  • easy to use.....I can write a million things about this phone but is better if you find out for yourself
  • Fast, smart, reliable, comfortable, easy to use.....I can write a million things about this phone but is better if you find out for yourself
  • I just use the edge of my short nails
  • VERY easy to use
  • Multitaking, ease of use
  • Easy
  • Easy, Intuitive Gestures
  • very easy to use and understand
  • extremely fun to use
  • Great Web Browser, Sleek, Small in pocket, Large vibrant screen, full qwerty keyboard, very easy to use and understand, Camera with Flash, Slightly cheaper monthly costs, extremely fun to use
  • extremely easy to navigate
  • great web application for browsing the internet
  • What I love: easy interface, vivid touch screen, gps tagging and moble gps, multitasking, nice camera with flash, great web application for browsing the internet
  • i dont own one but i got to use it at the store
  • easy to navigate and personalize
  • Easy to use and a lot of nice features
  • easy to use and not glitchy
  • The operating system is phenomenal, easy to use and not glitchy
  • The phone is a easy to use touch screen
  • The phone is a easy to use touch screen, the touchstone charger is one of a kind, the color is vibrant and the internet is the best I've seen
  • The keyboard itself was easy to type with and the phone is pretty easy to use
  • easy to use
  • internet..calender is wonderful, easy to use
  • Easy to figure out immediately
  • The card system is easy to use
  • Easy to use yet the best business tool out
  • Very easy to use and very easy to manage applications and the OS in general
  • Easy to use keyboard/controls
  • Esay to use
  • Esay to use, very intuitive, great screen
  • easy internet access
  • Mult-Tasking Application
show all
 

build quality

1

  • cheap-feeling hardware construction
  • Poor build quality
  • Construction
  • shotty construction
  • Flimsy build quality
  • build quality
  • Web, build quality, screen
  • Loved the build
  • fairly good build quality
 

design

5

  • though the Touchstone back cover helps (if you plan to buy that accessory
  • Fingerprint magnet to the max and slippery, though the Touchstone back cover helps (if you plan to buy that accessory
  • it looks like you'll have to go back to portrait to enter data
  • When browsing web pages in landscape mode, it looks like you'll have to go back to portrait to enter data
  • No PAM plan
  • Sprint's Everything plan means you can use all the Pre's pre-installed services without fear of charges and hidden costs
  • Great hardware design
  • LOOKING FORWARD TO THIS PHONE
  • Something new and excited is what ive been looking for
  • I agree wrong choice of provider and I will be looking to buy the unlocked version
  • No PAM plan, no deal
  • Phone looks a little fragile but as long as you are not rough with the phone you should be ok
  • Hardware feels and looks cheap
  • Odd-looking design
  • TERRIBLE battery life, Flimsy build quality, Slide-out keyboard, Odd-looking design, Poor quality camera, Lack of apps in the catalog, Not very customizable (ringers, notifications, etc), Quirky phone interface
  • Bit roundish looking
  • The new OS looks like it can turn a few folks around
  • sleek looking phone
  • sleek looking phone, however this review failed to mention features, and many other details that I have come to expect from Cnet
  • The design is sleek and sexy
  • very sharp looking (i have been getting compliments from so many people)
  • Design
  • Slick
  • I would like it to have a PAM plan
  • LOVE THE SEARCH FEATURE, YOU JUST TYPE IN WHAT YOU ARE LOOKING FOR AND WALLA IT IS ON SCREEN, FAST DIRECTIONS AND LOOKS LIKE MY LAPTOP NOT SOME SMALL HARD TO READ PHONE- SORRY BLACKBERRY
  • Looking at all the specs and the hype
  • Looking at all the specs and the hype, I was interested in this smartphone but still needed to try it out to make a decision
  • Good design
  • feels great in hand...I'm not sure what reviewers were thinking (smoking?)when they said this was "kind cheap" feeling/looking
  • GORgeous, feels great in hand...I'm not sure what reviewers were thinking (smoking?)when they said this was "kind cheap" feeling/looking
  • slick OS &
  • it was a bit chunky and dated looking
  • the design is simplistic beauty
  • Design is good
  • Design is good, GUI is very intuitive
  • Great looking
  • Great looking, Cool OS, and fit my hand just right
  • SLick operating System
  • The webOS is slick
  • beautiful design
  • Gesture mechanics and overall hardware design
  • Sleek-unique design
  • Cheaper Monthly Plan than ATT
  • Cheaper Monthly Plan than ATT, but if it SUCKS, that $$ Savings is useless
  • this thing is slick and stupid easy and much better than previous Palm versions
  • Hate the file system of an i-phone, this thing is slick and stupid easy and much better than previous Palm versions
  • Less expensive plan than iPhone on ATT
  • The feel and the design
  • The size is great and it looks like a classy device
  • Looks cool
  • Beautiful in looks and features
  • Cool looking
  • Compact design
show all
 

energy efficiency

0.5

  • its power hungry
  • Opening the power/data port is hard to do (who cares)
 

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