TomTom GO 920 Reviews Analysis

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TomTom GO 920

511 reviews

November, 2009

86 / 100

39 Experts

Product Age

old

new

79 / 100

472 Users

What people think about the TomTom GO 920: (BETA!)

We compute this summary by analyzing 511 reviews from across the web.

price

0.5

expensive
Pricey / slightly bigger than some
very cheap for a $500.00 item
The included case is a plastic tupperware like thing, very cheap for a $500.00 item
Should have come with a leather case for the price you pay

worth the price
I travel a great deal and it has already proven its value
very competetive price

Should come with leather carrying case for the price
Price
but there is a nice one available seperately that is relatively cheap
was disappointing, but there is a nice one available seperately that is relatively cheap
Battery life average is extremely short if using as hands free with mobile Tom Tom Traffic is very inaccurate especially arrival time - Traffic is not worth the subscription Would be nice if supplied with case especially for this price
New model 930 introduced week after I bought but on price I would probably have still bought the 920
No leather carry case included in the price
Also for price it should have come with a case
Seems quite small for the top TomTom model and at a premium price
Not cheap
A litle high on the price
the window mount is so cheap for such an expensive product - it continually falls off the windscreen
price, operation
the price is a little too much but worth every cent of it

performance

4.5

Intermittent TMC/FM performance
abit slow
no beanbag holder, abit slow
push button response time is slow
It's slow to catch up to where you are when you make a turn or change direction

Speed
Speed at which it recalculates routes
very quick
Fast route recalculation
Fast mapping

No printed instruction manual-just a quick guide
SPEED WARNINGS are out of date showing cameras that don't and can't be where indicated no bridge or gantry to put them on and the speed warnings shown on the equipment need to be twice the size
but the main fault i have experianced is the window mount keeps comming unstuck resulting in a very exspensive piece of kit laying in your foot well if your not fast enough to catch it while driving which is a wee bit of a hazard
average speed
The GPRS response is sometime quite slow
I have not been able to update road information such as speed limit changes on certain parts of the roads I travel
At times slow to switch on and has led to being re-booted
Only seems to come with fixed speed cameras and traffic-light cameras
Eg change warning for speed cameras etc

Fast mapping, good POI for my area
Recalculates fast
You must speak clearly and not to fast or too slow
great product hooks up to sat really quick
Quick and easy to set up
speed cameras
Everything in 1 package - Bluetooth, FM transmitter, speed cameras
Pretty Fast to recalculate a new route when the recommended route is not followed
clear directions good with the speed warnings
When a wrong turn is taken by the driver it is quick to respond with an alternative route
It warns you if you exceed the speed limit
Tells you your speed, which i believe is more acurate than your speedometer
It's faster as the older models
Very quick satelite pick & accuracy
performance
performance, usefull
and when data available speed limit change very close to sign
God acuracy in navigation and very quick if a wrong road is taken to re-calculate the new route
quick satellite fix
Very quick at finding your position and at re-routing (both have been very slow with previous non-TomTom satnavs i have used)

memory

0.5

Software did not allow me to update maps memory in system restricts usage quite bulky to carry out of vehicle
Not to much Storage

Easy computer setup

LCD

5

Navigating thru the screen is harder then Garmin
Annoying repetitive on-screen messages
would be nice if screen was bigger
Some suckers will not remain stuck to the screen
Perhaps the screen could be a little larger and the notes in a lrger font

Screen
hi-res screen
gorgeous screen
gorgeous screen, colors, design
great screen

Good continous updating the screen better then Garxxn
Nice size screen
Nice size screen, maps clear and bright
The touch screen is easy to use and the choice and presentation of information on the screen when travelling is excellent
good sized screen
good sized screen, excellent hands free phone calls, can be used left or right handed
Slim design very clear screen and very fast to start up
Compact with a good screen and
Intuitive screen (makes up for lack of a hard-copy manual
Good sized screen with excellant functionality - the automatic recalculations caused by rds traffic reports has proved really useful
Large screen
Good clear screen
Good clear screen, with plenty of info on it
Screen is good
Screen is good, bright, good size
Compact but good sized and bright screen
good screen
clear screen
clear screen, easy to swap set up preferences
easy screen mount
Fantastic easy to read large screen
4.3 inch color LCD

usability

5

A little hard to use the bluetooth as easily as our OEM unit that came with our new vehicle
I have used other GPS's before and this is BY FAR the most difficlut to use
The manual and website are not the best I have used to get information from
But it DOES need some form of manual to point out those feature (and roughly how to use them
complicated to use and over priced compared to others that have the same functions

easy to use
EASY TO USE.VERY ACURATE
I found this very easy to use
Long battery life, great screen, easy to use, bluetooth works great with T-Mobile Dash and Sidekick
So small you can use it as a handheld or in the car

complicated to use and over priced compared to others that have the same functions, but the main fault i have experianced is the window mount keeps comming unstuck resulting in a very exspensive piece of kit laying in your foot well if your not fast enough to catch it while driving which is a wee bit of a hazard, strongly advise attaching the traffic lead to act mainly as safety chain
Took me quite a while to get to grips with it but now I use it regularly
TomTom design fault on all Traffic TomToms that use the RDS aerial that attaches to the windscreen
although it connected fine using bluetooth it does not seem possile to use the blackberry with the TT to set up a wireless connection for TT's advanced features 9wuch as wireless traffic
some of the options are a little tricky to set up and use
It would be good if there was a manual with the unit not just online
In the application window when you select a download it downloads then
In the application window when you select a download it downloads then, you can not select several at one time and download them at one time
The position of the on/off switch makes it easy to turn off accidentally
Not intuative however, relatively easy to master
manual not terribly helpful
Poor on disk manual (has no index
Poor on disk manual (has no index, making finding information difficult, particularly when printed out)
in my main car I use the trafic cable which is very good
and in my toy I use my ipod
but I have been wanting on occasions to use both but there is only one accessory connector
I am using mine in my main car and my weekend toy, in my main car I use the trafic cable which is very good, and in my toy I use my ipod, but I have been wanting on occasions to use both but there is only one accessory connector
Not as easy to set-up as i thought it should have been

I found the 920 to be extremely accurate and easy to use
Intuative, good display, easy to use, Great design and interface
Very easy to use
i use it all the time
It is also extremely easy to use to plan long routes, find locations and browse the maps
ease of use
ease of use, good design
It is really easy to carry/use out of the car
Anyone can use it
Ease of use, and fun
Ease if use, maps of US and Europe included and good value
East to use
easy to use, we particularly like the phone answering and email reading facilities
easy to use and to update
easy to use and set up
Very simple to use
easy to read and understand instructions
Easy to use once familiarity is established
It is easy to set up and programme
The size and weight of the unit makes it easy to carry when not in use
Easy to use, Good sized screen with excellant functionality - the automatic recalculations caused by rds traffic reports has proved really useful
simple
anybody can use it without a manual
simple, clear, conveniet, anybody can use it without a manual
Very easy to use with lots of useful features, automatic map updates are useful
Easy to use and compact
The screen is big easy to read and can use just fingers for selection
Being able to use the handsfree option through the sat nav
Being able to use the handsfree option through the sat nav, including text and picture messages
Easy to set up and use
Very easy to set up & use Navigation through tunnels etc is excellent
Very easy to use and good value for money
hands free mobile phone use
Large screen, hands free mobile phone use, traffic updates very helpful
Being able to use my mobile "hands free"
It's easy to use
It's easy to use, software although not perfect is very self explanatory
Makes finding a campsite with our motorhome so easy
bluetooth, buddies, easy to use
easy to read and interact with
Easy to use, intuitive and well powered with software that allows mutiple functionaility
easy to use,
Simple to use - packed with features
The ease of use
The ease of use, can be used straight out of the box
easy to swap set up preferences
Brillant that the UK, Europe ane USA maps are all on the sat nav for ease of use if you intend to travel a lot
Easy to clip on and off
easy to set up
Good accuracy, easy to use, maps are excellent
Compact and easy to use with all maps on board as standard
simple to use
Good clear screen, easy screen mount, simple to use, slim but packed with functions and data
faster to use
Ease of use, saves a lot of time, very clear to read and understand, a very good product, well thought out
What a Great Product.Easy to use,No fuss,No Bother
very intuative to use
very intuative to use, great bluetooth hands free for the phone
Night time option is very easy on the eyes

interface

4.5

Manual is clearly written but could be much better structured in terms of hierarchy - it doesn't take 110 pages to explain something for which the user-interface is so intuitive
Had to ask another TomTom user for help

I decided to go for a top of the line model instead of trying to save a few bucks
Great design and interface
Very user friendlt & intuitive
s can be edited or downloaded by user
Very user friendly

maps

4.5

map detail
No latest map updates after 30 days
The voice input and traffic does not work in Europe map which tomtom does not state that anywhere
but the maps and direction is better
Shame that the safety cameras alert you even when they are on the opposite side of the road - still better to be safe than sorry

map corrections
World Wide map coverage
Got me there very quick 500 mile trip took less time than it did using my map
My first GPS unit
I bought this GPS based off other customers review because this process was difficult because of the wide selection and features

Even with latest map download - major road in Staffordshire missing from maps - even though it has been open for best part of 2 years
Outdated maps
Maps not very up to date
Otherwise, it is a very solid GPS
Although the maps can be "updated" they are still incorrect for my local area - before and after the update process (which itself takes ages
Some delay in map updates eg new road layouts in Ashford
Some delay in map updates eg new road layouts in Ashford, Kent
Map is not always accurate
European maps accuracy
European maps accuracy, voices!, FM transmission quality
Latest map update process did not work, although TomTom helpline was useful in resolving the issue
Maps supplied were outdated 1 week after delivery
No maps etc on disk (must be backed up for safety
some map errors (you can correct not sure how to yet
t have the new road layout yet
Traffic info seems a bit random

Great maps coverage
simply the best gps that i have used
speed of update very important very good on the 920 and all the nice little extras like rds trafic sensor updates your route to avoid trafic jams
Accurate maps
although ability to be able to edit maps for the small errors that do is exist is a huge plus
Accurate maps, although ability to be able to edit maps for the small errors that do is exist is a huge plus
maps clear and bright
Has both Euro & US maps
Has both Euro & US maps, have used in US and works very well - once it knows its supposed to use a different map
you do not even need to take your eyes off the road
It can direct you with speech, you do not even need to take your eyes off the road
The maps are mostly accurate
we've only come across a few new junctions not yet added in and with regular updates and map corrections I'm sure they will be soon
The maps are mostly accurate, we've only come across a few new junctions not yet added in and with regular updates and map corrections I'm sure they will be soon
everything you need in a GPS
Nice features, everything you need in a GPS
Ease of use, down loads especially map share
It helps travelling to a particular destination without having to check maps
It helps travelling to a particular destination without having to check maps, multimap etc
Includes USA Maps and Europe
good map updating
Compact with a good screen and, if accurate, good map updating
does thew basics well witrh hands free and traffic info
a pretty good sat nav, does thew basics well witrh hands free and traffic info
Excellent maps
Not 100% accrate as road layouts change especially around larger towns and cities
maps always up to date maps very accurate and changeable by yourself
but mainly telling you the name of the road your turning into
gives good directions, but mainly telling you the name of the road your turning into, very,very useful Helped me numerous times even in my home town with directions to streets i aint heard of, and especially some new streets, what i would never have heard of, and which were not in my A - to - Z
with plenty of info on it
have used TomTom now for 3+years and it's brought me to places via ways you would not find using a map
TomTom as a system is wonderfull, have used TomTom now for 3+years and it's brought me to places via ways you would not find using a map
Maps
Maps, auto updates, cameras, screensize, auto-route prediction when going through tunnels, FM transmitter (Mp3, directions
Map easy to read
Map share
Map share, slim design
I also bought it for the Irish maps, they look pretty good, but will know more when I take it on holiday soon
good traffic info
Full Europe and US maps
Full Europe and US maps, updated through the internet
maps are excellent
Weather
and Great GPS services
Weather, Time, Cellphone, Phonebook, and Great GPS services

menu

0.5

I have 2 small complaints and since they are far down on my list I still rated the 920 a 5
Some menu options disappear/alter with new software updates
for me really is that the menu has so many options it can take a little longer than I'd like to find certain options
but you can set it to a 'simplified' menu system which removes a lot of the rarely used items and/or you can add items to a quick access button on the main screen
for me really is that the menu has so many options it can take a little longer than I'd like to find certain options, but you can set it to a 'simplified' menu system which removes a lot of the rarely used items and/or you can add items to a quick access button on the main screen

menu options
Battery, design, menu options, bluetooth communication quality

I am now finding myself shooting up little lanes which actually slows you down
Having used a previous model for 3 years, I am now finding myself shooting up little lanes which actually slows you down, even though I have it set on 'fastest route'
menu's not as simple as could be to navigate
you have to hold the button down for a good while before it starts up
mmmmm a bit awkward to turn on, seems to take it's time, you have to hold the button down for a good while before it starts up
when doing multi-drop deliveries
Map corrections are very difficult to do as the menu is very limited
Took us down a dead end road in Spain but not too far

screen

3

Kind of wish the mount was like that on my TONTON GO 510 whereas the unit just plugs into the mount instead of the unit itself
Could do with having the AUX-output and Traffic Ariel sockets on the side of the device (preferably on the left
The only lost point (on the main device
slight mapping inaccuracies
Then after about 3 uses of the device

widescreen display
Big, widescreen display
Display is easy to read
this is a super unit
If you read the instructions, this is a super unit

when I went to connect the device to my blackberry 880
All in all, very dissappointing for a device at this cost
no display of trip data ie
no display of trip data ie, max ,average speed, etc
I have not discovered any points which I would describe as bad, but as with all sat nav units you should check the route the unit is proposing
window mount easily comes out the back of the unit
The clip to attach the TomTom to the window is fiddly
can be hard to stick onto window and to stay stuck
After 1 month the unit started freezing and restarting
After 1 month the unit started freezing and restarting, loosing all previous inputs
Some major errors in the mapping

I do like the information/data display better then the Garxxn
good display
Really flexible features, easy to read screen, great 3D mapping and surprisingly good voice recognition
Clear easy to read display
very accurate mapping and a lead that sticks to your windscreen to enable you to recieve traffic update which doesn't work too well but very good at saving your TomTom hitting the floor when the window mount fails
Bluetooth that connects to your phone, very accurate mapping and a lead that sticks to your windscreen to enable you to recieve traffic update which doesn't work too well but very good at saving your TomTom hitting the floor when the window mount fails
Very good all-in one unit
The equipment has a clear display and provides clear accurate instructions
Clear display
Ease of use and display
great device
great device, good screen
good size and clear display

voice guidance

4.5

The voice recgonition is a little weak
just like every voice dialing phone has been
The voice recgonition is a little weak, just like every voice dialing phone has been
Need the correct reflection in your voice
voice recognision a bit iffy

Voice recognition
Cannot say enough about the Voice Input feature which is what sold me on this unit
The text to voice is my favorite feature
Voice commands
I like the voice prompts that are repeated nearer to your turn of change of road

Computer voice not very good and incorrect spped limit showing in some areas

Voice Activated Input, Phone bluetooth compatability, built in MP3 player
Voice input ease of use
Allows you to record your own naviagation voice (fun for the kids!)

build quality

4

They should have made a holder that has a build in connector
They should have made a holder that has a build in connector, all you need to do is slide it on and, ..., connected
The traffic receiver whould have been build into the holder, not separate wire and receiver, it makes the dashboard messy

you can add construction areas
Very sturdy and expensive feel compared to other models
Quality build

design

5

And the arial for this is very long and looks rubbish trailed all around your windscreen
takes a while to get used to the menus to find what your looking for

design
Nice design and quality feel.Voice instructions clear
good design
Looks great
Looks great, plays music via FM sender etc

Good looking
Good looking, great features
nice design
compact design
compact design, clear instruction
slim design
design is excellent graphics very good easy to understand intuitive

energy efficiency

0.5

No carrying bag, the device hanged up once when using the mobile via blue tooth and have to power off to reset it
Dash board area seems a bit cluttered with power cable from cig
The power connector
The power connector, a USB mini, is not the easiest in the car to attach (hint, first attach the powercord, then mount it
no integrated dock available (seperate power & TMC have to be connected everytime you use in the car)

glare

5

picks up my old nokia instantly - not brilliant for converstion
brilliant gadget
brilliant hands free kit
A brilliant product if you travel a lot, covers Europe, USA & Canada

image quality

3

FM transmission quality
cant take photo's

The TOM Tom is the easiest electronic equipment I ever bought
including text and picture messages

viewfinder

0.5

Removing it from view every time you park, not allways the fastest route, takes you to the wrong road now and then

remote control

4.5

Bluetooth remote takes a few seconds to connect with main unit each time it is used
Inserting batteries into my Remote control was a nightmare as the instructions did not help much
Remote didn't work from new
Just two - haven't a clue how to use the remote control

remote control
Bluetooth remote control
Bluetooth remote control, World Wide map coverage, EPT
I like the remote
Has remote which is useful for adjusting the volume without touching the screen and affecting other settings

easy to use and the remote control is excellent
easy to use and the remote control is excellent , i use it all the time
Great because its got all the necessary maps when we plan to go to Europe, USA & Canada.Mapshare,Tom tom cameras and other extras are great as well.Remote control adds additional benefits to buying it
Remote control has become an essential requirement now for me when buying a satnav as it makes it so much easier to use
remote useful when driving plus poi
quick satellite fix, great screen, remote useful when driving plus poi,s can be edited or downloaded by user

appearance

0.5

There is for example a traffic island etc which don't appear accurately
There is for example a traffic island etc which don't appear accurately, also to cross the traffic lights it says "turn left and turn right" when going straight ahead
Shape function of the imperfect

flash

5

4 Gb Internal Flash
4 Gb Internal Flash, 4.3 inch color LCD

sensor

3

the socket for the arial broke and so now it doesn't sense when it is plugged in
Then after about 3 uses of the device, the socket for the arial broke and so now it doesn't sense when it is plugged in

although common-sense needed as well
Route-finding is generally reliable, although common-sense needed as well

reception

5

It spent ages trying to find an appropriate radio signal and often I just gave up with it after it had spent over an hr trying to locate one

sat signal picks up inside
sat signal picks up inside, very good
Quick GPS signal lock
This unit is so much more responsive and satellite reception is much more sensitive

lens

5

Built in FM transmitter is great to listen to your MP3 tracks via your car stereo system
TomTom as a system is wonderfull

control panel

0.5

as the device can not rest on the dashboard properly when the Ariel or the AUX jack is plugged in
Traffic adapter crude, has to be draped across dashboard and so far have found not worth having, No carrycase - considering cost, and that this was the top of the range model when purchased
If using the included traffic warning system the wire attachment to the dashboard/windscreen can be a bit fiddly and annoying
If using the included traffic warning system the wire attachment to the dashboard/windscreen can be a bit fiddly and annoying, however the traffic updates have been useful causing our route to be re-calculated around any disruption

zoom

0.5

zoom does not stay fixed
zoom does not stay fixed, push button response time is slow

battery

0.5

No low battery meter
The lack of an included case (at least in the pack we bought
I would have liked it to have a longer battery power duration
Not very good battery life
Short battery life

Long battery life
Battery

Battery life not that good

portability

5

The instructions for using verious options are not very clear The unit its a bit on the heavy side
The Tom Tom holder tends to fall off mostly due to the weight of the tom tom and poor suctioning.I have to get another holder because of this.Traffic updates were supposed to be free when i purchased it but it does not seem to work.But in all its still a good buy with some reservations

Compact and easier to carry around than pervious models
Nice and compact
Nice and compact, easy to read and understand instructions
compact size
easily portable

Very good all-in one unit, compact size, easily portable, especially with the dedicated semi-hard case (no zip problems to-date!)
slim but packed with functions and data
compact affordable sexy

size

1.5

would love to have paid a little bit less for it
a little bit fidderly pluging in the charger and rds traffic reciever plug
On/off button squidgy Little tricky to hook onto support bracket especially with wires plugged in
Size
Size, reponse time

Big
Much better in size then the older models of Go
good size

connectivity

4.5

Bluetooth setup
The only small complaint I would have is the bluetooth speaker is alittle hard to here while only using your phone
The bluetooth remote.I cant get this thing to open.Please somebody help me
a USB mini
The speaker could be louder - its fine for directions but a littel quiet when using it as bluetooth for the phone

Bluetooth
bluetooth hooks right up
Great maps coverage, bluetooth hooks right up, speaker is clear
Mobile Bluetooth pairing to provide a great hands free kit
built in bluetooth for hands free phone jukebox and audio reader wich can play through car stereo

cant get bluetooth to work
A USB plug to the side would work better than to the underside

speed of update very important very good on the 920 and all the nice little extras like rds trafic sensor updates your route to avoid trafic jams, built in bluetooth for hands free phone jukebox and audio reader wich can play through car stereo
Everything in 1 package - Bluetooth
Bluetooth that connects to your phone
The bluetooth feature is good however I am still experiencing teething problems from time to time when it falls out with my mobile
bluetooth communication quality
The integrated Bluetooth mobile phone hands-free facility is very good
And the UI is really good very simple sometime's you can get a bit lost but that is only because it has so many functions, it connected via Bluetooth to my blackberry and downloaded my contacts and the doc top update and charge it means it's always upto date
great bluetooth hands free for the phone
clear audio

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