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HTC Hero

alaTest has collected and analyzed 1396 reviews from magazines and websites. People are impressed by the GPS navigation and portability. The design and screen also get good feedback. The reliability and features get critical views, and opinions are divided on the camera.

usability, screen, design, portability, GPS navigation

responsiveness, battery, features, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Cell phones the HTC Hero is awarded an overall alaScore™ of 87/100 = Very good quality.

See all HTC Cell Phones

Review analysis

(Based on 1396 reviews)

Expert Reviews  

User Reviews  

Showing 606 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 606 Show Reviews: in English | in other languages (680)

Expert review by:

HTC Hero Review


There's a flurry of Android phones out there and not so long ago but the HTC Hero is different not [...]

Because it is faster, better built and has HTC Sense (user interface improvement for HTC phones), the HTC Hero is simply the best Android smartphone on the market today (in the U.S at least). The native and complete support of Exchange makes it...

Expert review by:

HTC Hero Mobile Phone


HTC's Hero is definitely a better option than the Magic especially because of the Sense UI.


Expert review by:

HTC Hero


If you're a Sprint customer tired of listening to your rapturous iPhone-owning buds rave about the device while waiting for a decent smartphone alternative to arrive on the network, rejoice – your wait is over. Sprint's Android-powered Hero, made by...

HTC Sense Android OS; multi-touch interface; outlook contact/calendar sync; visual voicemail; 3.5mm headphone jack

5MP photos often out of focus; no flash; sluggish operation; confusing USB connectivity; short battery life (4 hrs. talk)

There are a treasure trove of enhanced operational gems buried inside the Hero just waiting to be joyfully discovered.


Expert review by:

HTC Hero


HTC's third Android OS smartphone, the HTC Hero ($180 with a two-year contract from Sprint; price as of 9/23/2009), is a giant leap forward for the company's family of Android phones, both in hardware and software. It isn't without its flaws, however:...

Ergonomic design with solid construction ; Sense UI is attractive and customizable

Native Flash support didn't play some video ; Sluggish performance

A noteworthy addition: HTC has finally listened to our gripes and shameless begging for a 3.5-mm headphone jack. At last, I can use my better-quality Skullcandy to enjoy my music. Sound quality was great through my headphones, but a bit tinny through...

Expert review by:

HTC Hero (Sprint) Phone Review


Ergonomic design with solid construction ; Sense UI is attractive and customizable

Native Flash support didn't always work ; Sluggish performance

The HTC Hero marks a giant step in innovation of the Android platform, but it isn't without flaws.

Expert review by:

Sprint's Hero Has Buff Software, Feeble Hardware


Sprint now has an Android phone and it's a doozy. Despite having hardware that's not quite up to snuff, it's got an OS that's finely polished.

Camera flaunts touch-only zoom with tap-to-focus. Responsive touch-qwerty more or less comparable to iPhone. Battery lasts for DAYS (36+ hours!). 3.5mm headphone jack. Flash-enabled. Dead-simple USB mounting: Plug in, drag down top menu, and voila,...

SD slot is only accessible by removing cover. This Hero has Flash, but how about a camera with a flash? Optional haptic feedback is about as subtle as a 6.5 earthquake. Lack of image stabilization produces videos reminiscent of Cloverfield. 340 x 280...

Editor's Choice!

Expert review by:

HTC Hero


Sprint's first Android device is one of the best touchscreen smart phones on any network.

The Hero isn’t just another Google phone. Its HTC Sense user interface puts a wealth of information at your fingertips while making this smart phone highly customizable. At The Hero isn’t just another Google phone. Its HTC Sense user interface puts a...

Expert review by:

HTC Hero (Sprint)


Editors' note: We have lowered the rating of this product in the wake of the HTC Droid Eris release.

The HTC Hero offers a highly customizable user interface thanks to HTC Sense. It also improves on past Android devices with Outlook e-mail, calendar, and contacts synchronization, a 3.5mm headphone jack, and a 5-megapixel camera. Wi-Fi, Bluetooth, GPS,...

The smartphone can occasionally be sluggish. Flash content didn't always work from the Web browser. Apps must still be downloaded to the phone's internal memory. Media syncing software would nice, as would be a file manager.

While it could use a boost in the performance department, the HTC Hero is the most feature-packed Google Android device to date, bringing some notable improvements and a highly customizable interface.

Expert review by:

HTC Hero review: Born to rise


In the beginning there was G1 as the frontline trooper, the expendable GI. Elsewhere, in the HTC discourse, it was hope and vision. Well, it seems the dreamer's Dream is coming true and someone there is really proud with what...

Quad-band GSM/GPRS/EDGE support ; 3G with HSDPA 7.2 Mbps and HSUPA 2Mbps ; Heavily customized (in both graphics and performance) Android OS v1.5 (Sense UI) ; 3.2" capacitive touchscreen of HVGA resolution ; Qualcomm MSM 7200A 528 MHz CPU, 288 MB RAM ;...

No video-call camera ; No FM radio ; No camera flash, dedicated shutter key or lens cover ; Camera features are a bit outdated ; CIF@15fps video recording (352 x 288 pixels) is below par ; No TV-out port ; No voice dialing ; Flash video playback is...

HTC and their Hero are finally bringing the fledgling new Android OS up to speed and up to par. Not that a Hero is badly needed to save the day for either HTC or the Android OS, but inspiration is always welcome. Having made their name in Windows...

Expert review by:

HTC Hero review


The HTC Hero has been an object of lust for some time now for gadget enthusiasts. Even from the earliest days of leaked hardware shots and blurry demo videos of its UI, smartphone fans seemed to agree that the company had finally achieved what has been...

Different, funky industrial design ; Sense UI a big upgrade over stock Android ; Great camera

Older CPU struggles with Sense ; Keyboard can be sluggish and inaccurate ; Odd "back" button placement

Product Specifications


Autofocus:No / Yes
Built-in Camera: Yes
Built-in Flash: No
Video Resolution in Pixel:352 x 288 (CIF) / Unknown


Audio Formats : Yes
Audio Playback: Yes
Dual SIM Card: No
GPS Receiver:Built-in
I-Mode: No
Integrated Radio: No
Integrated TV Tuner: No
Java: Yes
Multi SIM Card: No
Push to Talk: No
Realtone: Yes
User Interface for Text:Touchscreen
Video Client:Windows Media Player / Yes


A2DP: Yes
Bluetooth: Yes
Memory Card Slot: Yes
Multi SIM Card: No
Near Field Communication: No
USB: Yes
WiFi Data Exchange: Yes

Data Transfer

Technology:GSM/PCN / WCDMA (UMTS)


Display Technology:TFT Display
Number of Display Colours:65.536
Number of Displays:1

General Features

Elderly Friendly Phone: No
Operating System:Android
Operator:3 / EE / O2 / Orange / Sim Free / T-MOBILE / Talk mobile / Virgin / Vodafone
Product Type:Mobile Phone / Smartphone
Way of Buying:Contract / Prepay Pack / Sim Free


E-Mail Functionality: Yes
Instant Messaging: Yes
Push email: Yes
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