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Palm Pre

alaTest has collected and analyzed 1732 reviews from magazines and websites. People are impressed by the camera and responsiveness. The design and screen also get good views. There are some mixed comments about the reliability. Some have doubts about the features and build quality.

usability, screen, design, responsiveness, camera

battery, build quality, features

We analyzed user and expert ratings, product age and more factors. Compared to other Cell phones the Palm Pre is awarded an overall alaScore™ of 88/100 = Very good quality.

Review analysis

(Based on 1732 reviews)

Expert Reviews  

User Reviews  

Showing 1091 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 1091 Show Reviews: in English | in other languages (247)

Expert review by:

Palm Pre


We have a confession to make: There are a few Palm fans among us. Backin the day, you would have had to pry the grayscale Palm IIIx out ofour cold, dead, extremely well-organized hands. But Palm lost itsway--and we went back to our paper calendar for a...

Slide-out keyboard. Apps can run in the background. Sleek design

No direct Mac syncing. iTunes sync is a cat-and-mouse game with Apple. Unintuitive UI. Keyboard layout can be confusing. Keys are teeny-tiny. Pre's App Catalog is sparse

Background apps are awesome, and (apparently) some users are still married to a physical keyboard. But for most Mac users, the Palm Pre doesn't stack up, leaving the smartphone score at Apple: 3, iPhone killers: 0.

Expert review by:

Palm Pre Review: Don't Call it an iPhone Killer


By Sean Captain Publisher's note: unlike the older Palm Pre mini Review, this post was written with the final retail [...]

Expert review by:

Palm Pre 2 (Verizon Wireless)


The Palm Pre 2 ships with WebOS 2.0, which brings such improvements as better multitasking and enhanced universal search.

The Pre 2 doesn't offer a lot of hardware changes over its predecessor. The smartphone can also be sluggish.

The enhancements in WebOS 2.0 make the Palm Pre 2 a very capable smartphone, but we think it's worth waiting for the HP Pre 3, which will offer hardware improvements to complement the software upgrades.


Expert review by:

Palm Pre Plus (AT&T) Review - A Review of the Palm Pre Plus (AT&T)


Elegant, easy-to-use interface, Better keyboard than predecessor, Double the memory and RAM of original Pre

Sluggish performance, Relatively short battery life, Occasionally runs hot, Lacks on-screen keyboard

Expert review by:

Palm Pre Plus (AT&T)


The Palm Pre Plus ($150 with a two-year contract from AT&T; price as of May 13, 2010) is really more of an update of the original Pre on Sprint than a completely new product. Even so, the subtle hardware tweaks combined with AT&T's network make it an...

WebOS 1.4 delivers useful enhancements ; Video capture works well

No mobile hotspot

The Palm Pre Plus has some quirks--the cramped keyboard and slow software in particular--but it makes a good iPhone alternative on AT&T.

Expert review by:

Palm Pre Plus (AT&T)


The Palm Pre Plus brings the magic of WebOS to AT&T, including true multitasking and great contact management. The smartphone also ships with an inductive back cover for Touchstone charging and features an improved QWERTY keyboard over the original...

The AT&T Palm Pre Plus doesn't support the Palm Mobile Hotspot app. Battery life still isn't that great.

With the great capabilities of WebOS, the Palm Pre Plus is one of AT&T's better touch-screen smartphones, but its price tag may be off-putting for many.


Expert review by:

Palm Pre Plus


Last year, Palm turned CES upside down with the Palm Pre – one of the few new smartphones to make the iPhone look dated. After a slow-but-auspicious launch over the summer, Palm returned to CES this year with a much less earth-shattering pair of...

Full QWERTY keyboard ; Sharp-looking capacitive touch screen ; Multiple apps run simultaneously ; Slick, well-polished interface ; Speedy 3G connectivity ; Quick-shooting cam produces decent images ; Optional Touchstone charger

App Catalog still lags behind competitors (but by less than before) ; WebOS feels laggy at times ; Slightly less intuitive than iPhone

Palm doesn’t have the answer to every one of our original Palm Pre gripes, but a handful of well-placed upgrades still make the revamp one of our favorite smartphones out there.

Expert review by:

Palm Pre Plus, Pixi Plus Improve on Their Predecessors


Palm Pre Plus. Palm Pixi Plus. We dive deep into these phones to see the strengths and weaknesses of each.

Small, but thoughtful design tweaks make the Pre even prettier. With Verizon, the Pre Plus finally gets the network (and audience) it deserves. Big boosts in RAM and storage makes elegant webOS shine even more. Still an insane multitasking machine

Anemic battery life — especially when partaking in app orgies. Touchstone base not included with purchase. Touchscreen still not as responsive as other smartphones. Cramped keys and sub-par predictive text make typing a chore. Where are the apps?...

Expert review by:

Palm Pre Plus


Palm's follow-up to the Pre doubles as a mobile hotspot and is just as easy to use, but it could use a bit more speed.

The Palm Pre Plus doesn’t really feel like a proper sequel, and its name reflects that reality. However, this smart phone is still among the best in Verizon Wireless’ stable. For The Palm Pre Plus doesn’t really feel like a proper sequel, and its name...

Expert review by:

Palm Pre Plus


The Palm Pre Plus ($150 with a two-year contract from Verizon; price as of 1/20/10) is really more of an update of the original Pre on Sprint than a completely new product. Even so, the subtle hardware tweaks combined with Verizon's speedy network...

16 GB of internal memory ; 3G Mobile Hotspot works well

WebOS can be slow ; Keyboard still needs improvement

With expanded memory and new software capabilities, the Pre Plus is definitely an improvement over its predecessor, but it still has some quirks.

Product Specifications

The Palm Pre phone gives you what you need for work life, personal life, and everything in between. You get it all—a large, vivid touchscreen along with a slide-out QWERTY keyboard in an elegant design. With automatically up-to-date contacts and calendars, your favorite websites and apps, and even 3D games, it's a phone for your whole life.


Antenna Type:Internal

Audio Input

Microphone Operation Mode:Mono

Audio Output

Connectivity Technology:Wired
Headphones Form Factor:Ear-bud
Headphones Type:Binaural
Product Type:Headphones
Sound Output Mode:Stereo

Audio System



Standby Time (PB):350hours
Talk Time (PB):300minutes/330minutes



CE Input Device

Type:Keyboard / Touch sensitive screen (multi-touch) / QWERTY keyboard/QWERTY keyboard / Touch sensitive screen (multi-touch)


Band:CDMA2000 1X 1900/800/WCDMA (UMTS) / GSM 850/900/1800/1900
Combined with:With digital camera / digital player / GPS receiver
Integrated Components:Digital camera / Digital player / GPS receiver/Digital camera / Digital player / GPS receiver
Phone Form Factor:Slider
Service Provider:AT&T/Sprint Nextel/Verizon Wireless
Technology:CDMA2000 1X/WCDMA (UMTS) / GSM
Vibrating Alert: Yes
Voice Recorder: Yes
Wireless Interface:Bluetooth 2.1 EDR / IEEE 802.11b / IEEE 802.11g/Bluetooth 2.1 EDR / IEEE 802.11b / IEEE 802.11g/IEEE 802.11g / Bluetooth 2.1 EDR / IEEE 802.11b

Communicator Features

Operating System:Palm webOS

Dimensions & Weight



Color Depth:24-bit (16.7 million colors)
Diagonal Size:3.1in
Diagonal Size (metric):7.9cm
Type:LCD display


Designed For (MG):Phone
Product Type:Power adapter
Subcategory (MG):Power adapters and chargers


Model:Charging Kit/Plus/Pre Back Cover
Packaged Quantity:1
Product Line:Palm/Palm Pre/Palm Touchstone

Messaging & Data Services

HSDPA (High Speed Downlink Packet Access): Yes
Internet Browser: Yes


CE Product Type:Phone battery cover
Compatible Mobile Devices:Palm Pre

Optical Sensor

Sensor Resolution:3Megapixel


Alarm Clock: Yes
Calendar: Yes
Reminder: Yes

Remote Control

Type: None