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RIM BlackBerry Torch 9800 - charcoal (AT&T)

alaTest has collected and analyzed 134 reviews from magazines and websites. People are impressed by the social networking functionality and build quality. The design and camera also get good feedback. Comments about the sound and connectivity are mixed, and the reliability and portability get less positive opinions.

usability, camera, design, build quality, social network

screen, responsiveness, apps, portability, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Cell phones the RIM BlackBerry Torch 9800 - charcoal (AT&T) is awarded an overall alaScore™ of 76/100 = Good quality.

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Review analysis

(Based on 134 reviews)

User Reviews  

Showing 134 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 134 Show Reviews: in English

Consumer review by:

Not a Bad Start for RIM.

 

Touch Screen,Wi-Fi(works with N routers),BBM,Integrated E-Mail functions,5 MP Camera

Apps cause Phone to Freeze. Video Recording is a Bit Low Quality

Consumer review by:

Impressive

 

Impressive, easy to use and packed with features right out of the box ; Such a smooth operating system ; Really easy to set up my WIFI, Email and Social networking, as all you do is fill in your information straight from turning on the phone ; 5...

The keybored is quite small, but not as hard as you might think to use

Consumer review by:

Got this phone for 1 week, is terrible...

 

better interface than it's predecessor, looks alright

heavy and bulky, the trend is towards slim phones, blackberry is still in stone age ; when sync, because i have multiple emails, the contacts seems to duplicate and triplicate itself ending up with 1500 contacts to clean up...although "untick" the sync...

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Consumer review by:

bad Battery and bad touch screen

 

Not recommended....I phone is way better when it comes to touch screen

I don't recommend this phone, it has a bad battery life also some time when I'm on the phone it will active the hold touch button and will be put the call on hold, same thing with the mute button

N/A for Cons

Consumer review by:

protective case interferes with buttons

 

keyboard slide tends to shift. Was really akward and irritating. I trimmed two ltiny tabs oiff the rubber case and used a small amount of glue to keep the case on the top slide. THis took care of the "shifting" problem. Now my only problem is twith the...

The phone has a very nice operating system - be hard to beat

The phone is very attactive as is. THe phone is slightly heavy though- weighs about 50% more than the old curve model. The phone has a slide for the keyboard. The design of this is fine if one doesn't want to use a protective case for the beautiful finish

Consumer review by:

Phone with a mind of its own. Not in a good way.

 

You been warned.

I like the app world & social feeds easy to use and setup and the 3G speed

I would not recommend buying this phone until there own hardware engineers use this phone them selves. It's is very obvious to me that Blackberry management must of avoided letting there quality inspection department play with this Torch before hitting th

Consumer review by:

I'm on my third one...and it will be my last!

 

Since my first Torch iin August of 2010, I've had two additional replacements. Something was always not working in each of them after only about 45 days. I did have Blackberry's in the past with absolutely no issues - loved them! But this Torch is just...

Physical keyboard along with a touch screen version, easy to navigate

Very heavy, awkward cord placement, right side button fails, Blackberry Apps never worked on any of them, couldn't connect with 3G in my house, poor speaker quality, screen lock button becomes unlocked while phone is in your purse, browser is extremely sl

Consumer review by:

Phone mostly good

 

I kinda wish the two parts that make up the sliding mechanism had less gap to make it easier to press the buttons without pushing the one slide against the other. BUt i can live with it. I also wish the phone had a page down function by pressing the...

very sleek and attractive. New operating system #6 is no conparison to my old curve.. Has touch scrolling on screen and also heat sensitive trackball like apparatus. Has separate slide out keyboard. Very easy internet usage

when i first got the phone it seemed to lock up a lot when trying to load internet pages. I'm now thinking this was from a cheap aftermarket adapter i bought for charging - was shorting something out ; The phone has a slide out keyboard but when in the

Consumer review by:

Good, dependable phone. Multimedia/gaming? Meh...

 

If Blackberry was trying to 'compete' with other smart phones, then I would consider my Torch a failed attempt. If Blackberry was trying to maintain the business functionality and dependability of its previous RIM devices, then it is a definite...

Combination physical keyboard/ touchscreen/optical pad great for navigating, email and messaging functionality, call quality

limited apps, keyboard could be bigger (landscape), lock button on top of phone is very sensitive and can sometimes become inadvertently unlocked

Consumer review by:

wonderful to look, an ease to use but a piece of ****

 

Bottom line is I wouldn't recommend this phone to anyone until they have worked out the kinks and upgraded the functional portion of this phone. ::I feel that I need to add that it doesn't matter what color phone you get for these reviews...all the...

It's a really nice looking phone ; The touchscreen is awesome and it's well made ; Has a decent sized screen ; The option of qwerty keyboard or touchscreen keyboard is nice

Its slow, and very sluggish ; U can only have 2 BIG apps on phone before its even more SLUGGISH ; The call TALK sucks, people can only hear every other word you say ; The phone freezes constantly ; I got a replacement phone, its as bad as the first

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