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Samsung Rugby SGH-A837

alaTest has collected and analyzed 338 reviews from magazines and websites. Reviewers really like the battery and screen. The build quality and reliability are also appreciated. Comments are divided on the portability. There are some less positive opinions about the features.

usability, reliability, durability, screen, battery


We analyzed user and expert ratings, product age and more factors. Compared to other Cell phones the Samsung Rugby SGH-A837 is awarded an overall alaScore™ of 81/100 = Very good quality.

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Review analysis

(Based on 338 reviews)

Expert Reviews  

User Reviews  

Showing 334 review(s)

Expert Reviews User Reviews
Showing 1 - 233 of 334 Show Reviews: in English | in other languages (3)

Consumer review by: review summary for Samsung Rugby SGH-A837


alaTest has collected and analyzed 223 user reviews of Samsung Rugby SGH-A837 from The average user rating for this product is 3.5/5, compared to an average user rating of 3.8/5 for other Cell phones on

usability, build quality, battery, screen, reception

features, responsiveness, design

70% of the reviews on give this product a positive rating.

This summary is based on the products: Samsung Rugby II, Black (AT&T)Samsung Rugby SGH A837 Black At&t Rugged 3g PTT GPS Cell PhoneSamsung Rugby a837 Phone, Black (AT&T)

Expert review by:

Samsung Rugby 3 (AT&T)


Built for durability and outdoor work, the Samsung Rugby 3 is a sturdy clamshell cell phone. It features AT&T's enhanced push-to-talk and noise suppression, and it comes with large, responsive, and widely-spaced buttons that make it possible to hit...

The Samsung Rugby 3 has a terrifically responsive dial pad and enhanced push-to-talk support.

Audio quality was subpar, the shared headset/charger jack is inconvenient, and for a durable phone, the body could be grippier.

Very poor call quality is especially unacceptable on a simple cell phone. Unless you require AT&T's push-to-talk service, keep looking.

Expert review by:

Samsung Rugby Smart review


Not every smartphone stakes its claim on speedy processors, huge gorgeous screens or slim and sexy physiques. Some take a relatively modest set of specs

Solidly built, relatively sleek design ; Best choice in its niche ; Long battery life ; Decent photo quality

Frustratingly slow ; Not all bloatware is uninstallable

The Rugby Smart is clearly the best option in its class. Unfortunately, being the top rugged smartphone doesn't mean much.


Expert review by:

Samsung Rugby SGH-A837 (black, AT&T)


For a long time, Sprint Nextel has had a lock on rugged cell phones with push-to-talk capability, but with the new Samsung SGH-A837, AT&T is trying to get back in the game. The SGH-A837, aka the Rugby (presumably because it can take a lot of blows), is...

The Samsung Rugby SGH-A837 has a durable, easy-to-use design with an excellent feature set that includes 3G support, push-to-talk, and GPS. Photo quality is excellent.

The Samsung Rugby SGH-A837's call quality was a bit uneven and streaming-video quality was disappointing. Also, it uses a proprietary headset jack and it lacks voice dialing.

The Samsung Rugby SGH-A837's could use a few improvements, but it remains a solid choice for a rugged, straight-forward phone with a loaded feature set.

Expert review by:

Samsung Rugby Smart Written Review by Sydney


If you're rough on your phone and need one that can withstand the torture, then there are just a few options available to you. The Samsung Rugby Smart is one of them, and really, it's one of the most inexpensive phones in a category that tends to...

Mildly durable; radiant Super AMOLED display; great battery life; smooth performance; front-facing camera

Not the most durable phone - good for active lifestyles but not rugged lifestyles; small display; poor picture quality from camera; inconsistent and slow 4G speeds

It may not be the best phone for those who have rugged lifestyles, but for those of you with slippery hands and messy kids, it should do just fine.

Expert review by:

Samsung Rugby Review


The Samsung Rugby SGH-A837 holds on like a real champ as AT&T's one and only rugged phone in the PTT series. Even though the phone needs an update or changes on some of its features, the Samsung Rugby is still a fine choice phone for calling and...

In spite of the fact that the Samsung Rugby needs to include some more corporate features, it is still a very rugged phone with unique calling features, a good GPS service and satisfactory Web browser. Hold it under a running faucet or hit it with a...

Expert review by:

Samsung SGH-a837 Rugby torture test


AT&T's Samsung SGH-a837 Rugby claims to have been tested again Military Standard MI-SID-810F to withstand vibration, rain, humidity, solar radiation, dust, and extreme temperatures. That's all well and good but the folks at wanted to see...

Consumer review by:

"Hardware rocks, software sucks"


This is my 4th Samsung flip-top, and the others were all more advanced, even though they were much older models. This is the first time I have been disappointed in a Samsung product.

The phone is solid and the battery life is excellent. Overall the hardware is pretty good, the keypad is better than most flip-tops.

The software is bordering on pathetic.

Consumer review by:

"not very rugged. far below par of previous versions."


The new design lacks the original's toughness. Will not recommend it if you use it above just general use. Unlike the original, you will have to buy a protective case to insure it is safe. I do not recommend for industrial or moderate working environment.

smaller and ease of operation. Screen well lit and easy to see.

Falls well below par if compared with the ruggedness of the original. Hard to hold when using it. Push to talk function still cannot be shut off.

Consumer review by:

"I love this phone!"


I purchased this phone today and I really love it. I do not want or need a smart phone right now and I wanted something that was durable with all physical buttons on it. I also wanted something that had a louder ringer volume than my previous phones,...

all physical buttons

cannot disable the push to talk button

Consumer review by:

Samsung Rugby SGH-A837 - black (AT&T)


I must agree with those who judge this phone to be "junk." More than that, I'm shocked at the unwillingness of AT&T to make it good.

Solid build; predictive text; easy to add words to text memory; good sound

See above: the "send" button works only intermittently. The screen slides back to the home-screen, making it necessary to click on Messaging, then on Out box, then on Re-send. "Re-send" always works! Yay! But the ten steps to "Send" is infuriating

Product Specifications

With the Samsung Rugby, technology finally gets tough. This heavy-duty work phone makes it easy to get the job done right - with Push-to-Talk technology, a large external speaker, 3G high-speed data access, multiple messaging and more. It's all protected by a rugged design that's highly durable and damage resistant. When the going gets tough, the Samsung Rugby keeps you connected and protected. You don't have time for dialing, ringing and waiting. With just a push of a button you can connect instantly with other contacts in your network. In other words, it helps you get the job done. The Samsung Rugby makes it easy to get where you're going. With AT&T Navigator at the helm, you'll have GPS-enabled turn-by-turn directions, maps, traffic updates and more. You'll never be lost again.


Antenna Type:Internal


Standby Time (PB):250hours
Talk Time (PB):300minutes




Band:WCDMA (UMTS) / GSM 850/900/1800/1900
Combined with:With digital camera / digital player
Integrated Components:Digital camera / Digital player
Phone Form Factor:Folder
Service Provider:AT&T
Technology:WCDMA (UMTS) / GSM
Type:Cellular phone
Vibrating Alert: Yes
Voice Recorder: Yes
Wireless Interface:Bluetooth 2.0

Dimensions & Weight



Color Depth:18-bit (262000 Colors)
Diagonal Size:2in
Diagonal Size (metric):5.1cm
Type:LCD display

Flash Memory

Supported Flash Memory Cards:microSD


Model:A837 Rugby
Packaged Quantity:1
Product Line:Samsung/Samsung SGH

Messaging & Data Services

EDGE (Enhanced Data Rates For Global Evolution): Yes
HSDPA (High Speed Downlink Packet Access): Yes
Internet Browser: Yes



Optical Sensor

Sensor Resolution:1.3Megapixel


Alarm Clock: Yes
Calendar: Yes
Reminder: Yes

Telephone Memory

Phone Book Capacity:1000names & numbers