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Samsung Rugby SGH-A837

Samsung Rugby SGH-A837
alaScore 81

319 reviews

Apr, 2014

alaTest has collected and analyzed 319 reviews from magazines and websites. People really like the sound and battery. The usability and screen also get good feedback, whereas there are some less positive reviews about the portability.

build quality, screen, usability, battery, sound

portability

We analyzed user and expert ratings, product age and more factors. Compared to other Cell phones the Samsung Rugby SGH-A837 is awarded an overall alaScore™ of 81/100 = Very good quality.

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Review analysis

(Based on 319 reviews)

Expert Reviews  

User Reviews  

Showing 110 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 110 Show Reviews: in English | in other languages (3)

Consumer review by:

Not so good...

 

This is a durable phone. However, the phone frequently turns itself off. I like to use the one button speed dial. This feature works only part of the time on this phone. If you are texting and you want to type a number, you have to scroll through the letters (expected) and then a bunch of symbols to get to the number.

Stable

Poor battery life, Drops calls

Expert review by:

Samsung Rugby 3 (AT&T)

 

Built for durability and outdoor work, the Samsung Rugby 3 is a sturdy clamshell cell phone. It features AT&T's enhanced push-to-talk and noise suppression, and it comes with large, responsive, and widely-spaced buttons that make it possible to hit...

The Samsung Rugby 3 has a terrifically responsive dial pad and enhanced push-to-talk support.

Audio quality was subpar, the shared headset/charger jack is inconvenient, and for a durable phone, the body could be grippier.

Very poor call quality is especially unacceptable on a simple cell phone. Unless you require AT&T's push-to-talk service, keep looking.

Expert review by:

Samsung Rugby SGH-A837 (black, AT&T)

 

For a long time, Sprint Nextel has had a lock on rugged cell phones with push-to-talk capability, but with the new Samsung SGH-A837, AT&T is trying to get back in the game. The SGH-A837, aka the Rugby (presumably because it can take a lot of blows), is...

The Samsung Rugby SGH-A837 has a durable, easy-to-use design with an excellent feature set that includes 3G support, push-to-talk, and GPS. Photo quality is excellent.

The Samsung Rugby SGH-A837's call quality was a bit uneven and streaming-video quality was disappointing. Also, it uses a proprietary headset jack and it lacks voice dialing.

The Samsung Rugby SGH-A837's could use a few improvements, but it remains a solid choice for a rugged, straight-forward phone with a loaded feature set.

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Expert review by:

Samsung Rugby Review

 

The Samsung Rugby SGH-A837 holds on like a real champ as AT&T's one and only rugged phone in the PTT series. Even though the phone needs an update or changes on some of its features, the Samsung Rugby is still a fine choice phone for calling and...

In spite of the fact that the Samsung Rugby needs to include some more corporate features, it is still a very rugged phone with unique calling features, a good GPS service and satisfactory Web browser. Hold it under a running faucet or hit it with a...

Expert review by:

Samsung SGH-a837 Rugby torture test

 

AT&T's Samsung SGH-a837 Rugby claims to have been tested again Military Standard MI-SID-810F to withstand vibration, rain, humidity, solar radiation, dust, and extreme temperatures. That's all well and good but the folks at MobileBurn.com wanted to see...

Consumer review by:

"Hardware rocks, software sucks"

 

This is my 4th Samsung flip-top, and the others were all more advanced, even though they were much older models. This is the first time I have been disappointed in a Samsung product.

The phone is solid and the battery life is excellent. Overall the hardware is pretty good, the keypad is better than most flip-tops.

The software is bordering on pathetic.

Consumer review by:

"not very rugged. far below par of previous versions."

 

The new design lacks the original's toughness. Will not recommend it if you use it above just general use. Unlike the original, you will have to buy a protective case to insure it is safe. I do not recommend for industrial or moderate working environment.

smaller and ease of operation. Screen well lit and easy to see.

Falls well below par if compared with the ruggedness of the original. Hard to hold when using it. Push to talk function still cannot be shut off.

Consumer review by:

"I love this phone!"

 

I purchased this phone today and I really love it. I do not want or need a smart phone right now and I wanted something that was durable with all physical buttons on it. I also wanted something that had a louder ringer volume than my previous phones,...

all physical buttons

cannot disable the push to talk button

Consumer review by:

Samsung Rugby SGH-A837 - black (AT&T)

 

I must agree with those who judge this phone to be "junk." More than that, I'm shocked at the unwillingness of AT&T to make it good.

Solid build; predictive text; easy to add words to text memory; good sound

See above: the "send" button works only intermittently. The screen slides back to the home-screen, making it necessary to click on Messaging, then on Out box, then on Re-send. "Re-send" always works! Yay! But the ten steps to "Send" is infuriating

Consumer review by:

SOLID PHONE, POOR RECEPTION

 

I really like the yellow Samsung Rugby A837. I've had to replace it two times under the warranty period, but have had no problems with this one. ( I purchased mine in a major city before our small town came out with them). I feel the major problem is...

Avail. in colors; large keys,capabilities like GPS Bluetooth, speaker phone, and Internet. Good for seniors and parents as it's water and drop resistant. As a senior with sight problems, I love my bright yellow, easy to locate phone

AT&T CAPABLE ONLY. Reception can be poor/ none, due to location (in/out of a building/car). Back lighting is max. 10 seconds

Consumer review by:

"Phones work well - but has problem with hinge breakage"

 

Overall a good phone, but if they continuw to break in this fasion, a major disappointment. We bought this model because of its reported ruggedness.

pics good, works well for our purposes

I have 30 of these for our business and to date I have 4 that the hinge has broken on the right side. ATT says there are no service bulletins pertiaining to this.

Product Specifications

With the Samsung Rugby, technology finally gets tough. This heavy-duty work phone makes it easy to get the job done right - with Push-to-Talk technology, a large external speaker, 3G high-speed data access, multiple messaging and more. It's all protected by a rugged design that's highly durable and damage resistant. When the going gets tough, the Samsung Rugby keeps you connected and protected. You don't have time for dialing, ringing and waiting. With just a push of a button you can connect instantly with other contacts in your network. In other words, it helps you get the job done. The Samsung Rugby makes it easy to get where you're going. With AT&T Navigator at the helm, you'll have GPS-enabled turn-by-turn directions, maps, traffic updates and more. You'll never be lost again.

Antenna

Antenna Type:Internal

Battery

Standby Time (PB):250hours
Talk Time (PB):300minutes

Calculator

Type:Basic

Cellular

Band:WCDMA (UMTS) / GSM 850/900/1800/1900
Combined with:With digital camera / digital player
Integrated Components:Digital camera / Digital player
Phone Form Factor:Folder
Service Provider:AT&T
Technology:WCDMA (UMTS) / GSM
Type:Cellular phone
Vibrating Alert: Yes
Voice Recorder: Yes
Wireless Interface:Bluetooth 2.0

Dimensions & Weight

Depth:0.9in
Height:3.9in
Weight:4.7oz
Width:2in

Display

Color Depth:18-bit (262000 Colors)
Diagonal Size:2in
Diagonal Size (metric):5.1cm
Type:LCD display

Flash Memory

Supported Flash Memory Cards:microSD

Header

Manufacturer:AT&T/Samsung
Model:A837 Rugby
Packaged Quantity:1
Product Line:Samsung/Samsung SGH

Messaging & Data Services

EDGE (Enhanced Data Rates For Global Evolution): Yes
HSDPA (High Speed Downlink Packet Access): Yes
Internet Browser: Yes

Miscellaneous

Color:Black/Burgundy/Yellow

Optical Sensor

Sensor Resolution:1.3Megapixel

Organizer

Alarm Clock: Yes
Calendar: Yes
Reminder: Yes

Telephone Memory

Phone Book Capacity:1000names & numbers