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Breville Programmable Espresso Machine BES820XL

Breville Programmable Espresso Machine BES820XL
alaAverage 3.4

6 reviews

May, 2018

alaTest has collected and analyzed 6 reviews of Breville Programmable Espresso Machine BES820XL. The average rating for this product is 3.4/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. Views about the capacity and usability are overall positive, but some have doubts about the maintenance and size.

usability, capacity

price, size, maintenance

On average, users rate this product 68/100.

Review analysis

(Based on 6 reviews)

User Reviews  

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Showing 1 - 6 of 6 Show Reviews: in English

Consumer review (

CoffeeGeek - Breville BES-820XL - Matthew Reimer's Review


Just got the machine a few days ago. It is my first espresso machine. I have till now mostly been consuming my coffee via french press. By using the french press I have discovered that grinding the beans and using them immediately affects the quality,...

Good looking. Good Price. Simple Buttons

Tamper is cheap. Steam is slow

Dec, 2012

Consumer review (

CoffeeGeek - Breville BES-820XL - Davin Gegolick's Review


I've owned the Breville 800ESXL for over 3 years & have loved it! After it quit working (I just got it repaired), my wife purchased this machine for me as a wedding gift. Although its similar to the 800ESXL it has some extra features which made me...

Looks great, built like a tank, love the pressure gauge, has separate wands for hot water & steam, matches my other Breville products

Takes up a lot of space, constantly have to wipe down espresso splashes, no backlighting on water reservoir

Jun, 2012

Consumer review (

CoffeeGeek - Breville BES-820XL - Fred Nile's Review


This machine at first look is very aesthetically plaesing. The dial in the center of the machine and the blue lights that surround the buttons make it stand out in your kitchen. It is very easy to use with a simple push of a button to extract coffee...

Looks nice ; Easy to use ; Great tasting coffee every time

Faulty product - X 2 replacements failed ; Poor steam pressure

Aug, 2011

Consumer review (

CoffeeGeek - Breville BES-820XL - Jenny S's Review


After it wore out, my husband ordered a new steam ring for our Breville. Upon receipt, he tried to install it, to no avail. He called Breville and their agent told us to bring it to CROSS BAY APPLIANCE SERVICE INC. in Howard Beach, NY, a 1 1/2hour...

It's pretty. It's easy to use. It makes quality coffee when it works

It's overpriced. Upkeep & maintenance is expensive. Breville Customer Service is nonexistent. A nightmare to get fixed

Dec, 2010

Consumer review (

CoffeeGeek - Breville BES-820XL - Kristie Gill's Review


I have a slightly higher model than has been reviewed here. Mine has an instant hot water spout which I never use. I wanted this one, however, because it has the programmable shots and it can also be used manually. The one without the hot water you had...

This machine does what I want it to do. There are days I have small issues but I've figured all those issues out and can trouble shoot so that I consistently get exactly what I want. It can be programmed or used manually. AND, it looks fab on my...

It's a bit big and cleaning the frother is a pain but none of that is enough to bother me after the last machine debacle I had

Apr, 2010

Consumer review (

CoffeeGeek - Breville BES-820XL - Joe Delphi's Review


What a fun six months! A dozen or more bags of beans later and I am on top of it completely.

looks great, works great once you become familiar with the process and learn what you are doing (problems are human error not the machine, believe me), gauge on the front makes a real difference and you can track the shot well, hot water spout is very...

the machine is a little too short, the double wall filter is bunko (they ship both with the new version), the power button takes two pushes sometimes, cup warmer is so-so, catch basin is so-so, water resv access could be better, lack of a regular...

Nov, 2009