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DeLonghi ESAM 5500

alaTest has collected and analyzed 129 reviews of DeLonghi ESAM 5500. The average rating for this product is 4.5/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. Reviewers really like the noise and performance. The maintenance and size are also appreciated, but some have doubts about the price.

usability, size, maintenance, performance, noise

price

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the DeLonghi ESAM 5500 is awarded an overall alaScore™ of 87/100 = Very good quality.

Review analysis

(Based on 129 reviews)

2 expert reviews

User Reviews  

Showing 20 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 20 Show Reviews: in English | in other languages (109)

Consumer review by: dz302 (homedepot.com)

Love it with one exception.

 

There's an issue with it's cappuccino making ability. let's just say your better off pouring the milk in and microwaving it to make it warm. It's sad because the main reason be bought it was for the cappuccino. Bummer. If you like cappuccino don't buy...

Jul, 2011

Consumer review by: jallen235 (homedepot.com)

Great Automatic

 

I've had the Perfecta for several months now. Great machine, a little expensive but the automatic milk is wonderful - no wands to mess with. Heats up very quickly, easy to clean/maintain. Not sure how I ever lived without an espresso machine, I love it!

Dec, 2010

Consumer review by: Omar (productreview.com.au)

Good quality coffee machine

 

The machine grounds coffee beans very nicely. Overall, very happy with the taste of the coffee. The machine is easy to use, and is also easy to clean. It gives a warning when the water container is empty and when the grounds container is full. The only...

Jul, 2017

Consumer review by: Alex (productreview.com.au)

Poor quality design

 

. At first, I thought that it was a bad micro switch of both the service door and ground coffee container so I had them replaced but the issue still remained. It was such a frustration just to install new micro switches because whenever the right wires...

Jun, 2017

Consumer review by: vlf2203 (productreview.com.au)

Coffee is amazing! Have one at my business too.Taste is very popular with my clients.easy to operate

 

Use Custom Coffee from Bendigo and works to perfection. Purchased two machines because so impressed! Great taste not bitter and delivers hot coffee not warm as many other machines do.Not complicated to operate and easy to clean.purchased second hand...

Feb, 2017

Consumer review by: wrexy (productreview.com.au)

Real coffee taste

 

Was given a second hand unit as a gift as original owner now uses pods. Takes a while to find what brand of beans you like best but with a bit of experimentation a good cup of coffee can be obtained. After reading reports of luke warm drinks I was...

Nov, 2016

Consumer review by: Luke83 (productreview.com.au)

Terrible Repair history... 2 months and still waiting...

 

Diffuser has to be replaced again, the machine gets a lot of use, and i can understand it is not a commercial grade machine. We dropped the machine off early Feb 2015 to have the front door & diffuser replaced ($260) it is now April and I still don't...

Apr, 2015

Consumer review by: Steve (productreview.com.au)

Terrible aftersales service, woeful repairs.

 

Machine was solid for 13 months; then we began the repeated back to the service center cycle. Charged $400 for a replacement part when the machine was 14 months only. Back at the repair center for the same problem over and over again, completely...

When new, made nice coffee.

Poor reliability, terrible customer service from DeLonghi

Aug, 2014

Consumer review by: AMB18 (productreview.com.au)

Absolutely love it!

 

Having worked as a Barista for over 4 years I was skeptical about giving this a go, as I have tried other "home" machines and been disappointed with the outcome and amount of time it takes to make a coffee. This machine will surprise you! Easy to...

Fast start up, rinses itself clean (easy to clean what it doesn't), displays straightforward messages (fill tank / empty grinds container etc)

Dec, 2013

Consumer review by: sue1128 (comet.co.uk)

If you didn't love coffee before......

 

I don't write reviews but I am going to make an exception this time. I am not a geek, but I knew I was going to be spending a considerable amount of money for a coffee machine so I went into research mode. I have had several coffee machines in my life,...

Sep, 2012
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Product Specifications

Performance

Adjustable coffee strength: Yes
Adjustable temperature: Yes
Adjustable water quantity: Yes
Cappuccino making: Yes
Coffee making: Yes
Espresso making: Yes
Latte macchiato making: Yes
Latte making: Yes