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Delonghi EC 820.B

alaTest has collected and analyzed 242 reviews of Delonghi EC 820.B. The average rating for this product is 4.5/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. Reviewers are impressed by the design and price. The maintenance and performance also get good comments, but comments about the capacity and reliability are different.

usability, performance, maintenance, price, design

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Delonghi EC 820.B is awarded an overall alaScore™ of 88/100 = Very good quality.

Review analysis

(Based on 242 reviews)

User Reviews  

Showing 200 review(s)

Expert Reviews User Reviews


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Showing 1 - 51 of 200 Show Reviews: in English | in other languages (42)

Consumer review by: ( review summary for Delonghi EC 820.B


alaTest has collected and analyzed 41 user reviews of Delonghi EC 820.B from The average user rating for this product is 4.2/5, compared to an average user rating of 4.3/5 for other Coffee & Espresso Makers on People really like the price and noise. The maintenance and performance also get good feedback, whereas many are critical about the reliability.

usability, performance, maintenance, noise, price


93% of the reviews on give this product a positive rating.

This summary is based on the products: De'Longhi EC820.B Pump Espresso Coffee Machine - BlackDe'Longhi EC820.B Pump Espresso Coffee Machine - Black

Jun, 2017

Consumer review by: Principia (


  (Rating Hidden)

I have had two of these machines. Makes good espresso, but unreliable product. First machine blew up: internal short- circuit burned out the electrics. Second machine pump failed just outside warranty. No doubt the very expensive DeLonghis are reliable...

May, 2013

Consumer review by: TheWarren (

Good for one or two cups at a time, but no more

  (Rating Hidden)

I use this occasionally (although I'd expected to use it more) because the whole process is a bit long-winded. By the time I've set it up to make a cappuccini I find I drink the coffee pretty quickly and then have to clean the machine. It takes twice...

May, 2013

Consumer review by: david.quinn (

I previously had a ...

  (Rating Hidden)

I previously had a very cheap (and cheerful) Russell Hobbs espresso machine which was a bit slow but otherwise good. Thought the De Longhi would be better. It was awful. To get enough coffee for two cappuccinos I had to fill the large holder twice to...

May, 2013

Consumer review by: 2011-07-15 14:20:00.503 (


  (Rating Hidden)

Originally very pleased with results. However after 6 months now takes longer to make black coffee and crema is not as good. Instructions difficult to interpret for fault finding.Minor annoyance, when moving the Function Selector to coffee delivery...

Dec, 2012

Consumer review by: MarcieM (

Style over Substance

  (Rating Hidden)

Purchased in June 2012 and have used it twice - both times a disappointing result. Switching it on, only 2 lights instead of 3 come on for the self test and continuously flash. A very feeble crema and unable to produce enough steam to heat milk for a...

Oct, 2012

Consumer review by: EpymLdn (

Good Flavour, Temperamental Machine

  (Rating Hidden)

Purchased in December 2011. The machine produced a very rich, frothy coffee however our machine in particular seemed to be fairly faulty. The drip rate was inconsistent at best and non-existant at worst. We have now returned the machine and wait to see...

Aug, 2012

Consumer review by: Mariancik (

This coffe machine is easy to use and it looks nic


I just love this coffe machine

May, 2017

Consumer review by: Eric (

De'Longhi EC820 Espresso Machine - Black.


Makes a great cup of coffee & easy to fill & clean.

Apr, 2017

Consumer review by: Laary (

Very good but.....


Very good coffee maker, excellent taste coffee but..... 1. It's not A+ energy it's A. 2. Only 40sec to start only for first coffee next one you have to wait few minutes. Overall good but not super.

Jan, 2017

Consumer review by: Nilldot (

De'Longhi EC820 Espresso Machine - Black.


In general a good machine, though our old (19 years!!) KRUPE machine was better.

Nov, 2016

Product Specifications


Visible water level:N


Cappuccino making: Yes
Espresso making: Yes