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Delonghi EC 820

alaTest has collected and analyzed 163 reviews of Delonghi EC 820. The average rating for this product is 4.5/5, compared to an average rating of 4.1/5 for other Coffee & Espresso Makers for all reviews. Views about the design and price are generally positive. The performance and maintenance also get good feedback. Many are critical about the capacity. Opinions are divided on the size.

usability, maintenance, performance, price, design


We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Delonghi EC 820 is awarded an overall alaScore™ of 89/100 = Very good quality.

Review analysis

(Based on 163 reviews)

User Reviews  

Showing 132 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 132 Show Reviews: in English | in other languages (32)

Consumer review by: Principia (


I have had two of these machines. Makes good espresso, but unreliable product. First machine blew up: internal short- circuit burned out the electrics. Second machine pump failed just outside warranty. No doubt the very expensive DeLonghis are reliable...

May, 2013

Consumer review by: TheWarren (

Good for one or two cups at a time, but no more

I use this occasionally (although I'd expected to use it more) because the whole process is a bit long-winded. By the time I've set it up to make a cappuccini I find I drink the coffee pretty quickly and then have to clean the machine. It takes twice...

May, 2013

Consumer review by: david.quinn (

I previously had a ...

I previously had a very cheap (and cheerful) Russell Hobbs espresso machine which was a bit slow but otherwise good. Thought the De Longhi would be better. It was awful. To get enough coffee for two cappuccinos I had to fill the large holder twice to...

May, 2013

Consumer review by: 2011-07-15 14:20:00.503 (


Originally very pleased with results. However after 6 months now takes longer to make black coffee and crema is not as good. Instructions difficult to interpret for fault finding.Minor annoyance, when moving the Function Selector to coffee delivery...

Dec, 2012

Consumer review by: MarcieM (

Style over Substance

Purchased in June 2012 and have used it twice - both times a disappointing result. Switching it on, only 2 lights instead of 3 come on for the self test and continuously flash. A very feeble crema and unable to produce enough steam to heat milk for a...

Oct, 2012

Consumer review by: EpymLdn (

Good Flavour, Temperamental Machine

Purchased in December 2011. The machine produced a very rich, frothy coffee however our machine in particular seemed to be fairly faulty. The drip rate was inconsistent at best and non-existant at worst. We have now returned the machine and wait to see...

Aug, 2012

Consumer review by: DA20 (

better than I hoped for


Does exactly what you could want from a home barista machine. Very easy to make all the main espresso, latte, cappuccino and flat white drinks.

Oct, 2015

Consumer review by: Kevin1959 (

Great Coffee Machine


I love a good latte and this machine delivers. Over the years we have had several cheaper machines that always broke after 18 months. This is the second time we have bought this product as the first one lasted over 3 years after constant daily use. A...

Sep, 2015

Consumer review by: H826 (

I very pleased with this easy to use


Great easy to use makes great coffee\nWish I had one sooner

Sep, 2015

Consumer review by: 999 coffee needed (

Makes great cappuccino


I bought this 2 weeks ago and so far so good!! I previously owned a more expensive machine and the frother was not as good.

Sep, 2015