illy FrancisFrancis X1 Ground ed.

alaTest has collected and analyzed 190 reviews from magazines and websites. Views about the sensory evaluation and size are overall positive. The reliability and usability also get good reviews. Many are less positive about the value for money.

design, usability, reliability, size, sensory evaluation

value for money

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the FrancisFrancis! X 1 Ground is awarded an overall alaScore™ of 78/100 = Good quality.

Review analysis

(Based on 190 reviews)

Expert Reviews  

User Reviews  

Review Ratings

  (26% of reviews)
Show all 5 star reviews   (32% of reviews)
Show all 4 star reviews   (20% of reviews)
Show all 3 star reviews   (15% of reviews)
Show all 2 star reviews   (7% of reviews)
Show all 1 star reviews

Features

Design
  Show positive (71%)Show negative (4%)(Show all)
Value for money
  Show positive (15%)Show negative (41%)(Show all)
Usability
  Show positive (67%)Show negative (8%)(Show all)
Reliability
  Show positive (62%)None yet(Show all)
Size
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Sensory evaluation
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Showing 144 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 144 Show Reviews: in English | in other languages (51)

Expert review by:

X1

 

You might not have heard of the Francis Francis! X1 espresso machine but we bet that you've seen one. That's because this "Best Of" pick is the most photographed espresso machine in the world, including being seen on hit comedies like "Will and Grace."...

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Consumer review by:

not quite worth the nice pretty color.

 

nice to look at

Price, availability

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Consumer review by:

Amazon review summary for the FrancisFrancis! X 1 Ground

 

alaTest has collected and analyzed 61 user reviews of the FrancisFrancis! X 1 Ground from Amazon.com. The average user rating for this product is 3.5/5, compared to an average user rating of 4.0/5 for other products on Amazon.com.

64% of reviews on Amazon.com give this product a positive rating.

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Consumer review by:

Get it it you‘re in love with the design.

 

Worthwhile to those who have lots of patience and are very style conscious. Otherwise, a waste of money. I just love the way the stainless steel model looks on my counter. I have the newer version with the correct voltage... real pressure is 8 bar, per...

Looks beautiful. Makes great espresso once you know the machine extremely well. Accepts pods or ground coffee. Froths very well

No solenoid valve so repeat shots can be messy. Not user friendly for ground coffee... requires lots of practice

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Consumer review by:

Looks nice outside, cheap parts inside, machine-specific parts are not available. All beauty, with no brawn.

 

This review is based on a machine that died after three and a half years of use, and has been sitting in my garage, for the last three years. Although it's a totally different machine, for comparison purposes I'll be comparing the X1 to my Saeco...

Pretty, Exterior is of good materials, Exterior is durable, Convenience of pods, easy to open up and repair for do it yourselfer

Internals have a lot of plastic fittings, aluminum boiler (has been upgraded in newer models), repair service is horrible, nonexistence of replacement parts (have to send in for repair)

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Consumer review by:

Great little machine

 

Great little machine

This is a great little espresso machine. I've had mine since 2004 or 2005 with no problems. It's both solid and good-looking (everyone comments on it), and makes high quality espresso. The steamer works fine from my experience, although I only use it...

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Consumer review by:

Great for expresso

 

Great for expresso

The negative reviews I just read may be spot on, but I only use this machine to make a double-shot of espresso every morning. The machine has worked flawlessly for years and it's a reliable part of my morning routine. The machine itself is nice to...

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Consumer review by:

Servicing your francis francis X1 machine

 

Within the first 6-9 months, my thermostat stopped working.  Within the next year or so, an electrical problem arose.  The machine's "on" lights were flickering and the machine wasn't even on.  It was overheating (extremely overheating while not even...

It looks nice.  It makes a great gift

Way too expensive.  Extremely poor customer service, both from Empire Fulfillment and

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Consumer review by:

Twin the Francis with a Rancilio Rocky and you won't be disappointed - escape pod constraints!

 

My venerable Gaggia Tebe finally expired after about 6 years of consistent service. Wanted a change, and the Francis X1 was an attractive option. Whilst pods produced consistent crema, I like to use beans from my favourite suppliers in London (e.g....

Solidly built with a good standard of finish. Looks gorgeous, but also works well, provided you experiment with grinds etc and invest in a decent grinder. Fast heat-up (approx 4 minutes), but delivers best results when it has thoroughly warmed up -...

Polished stainless steel looks superb, but catches any stray water marks, which takes some rubbing to clean off! Steamer wand a bit awkward for large milk jugs. Removing the water tank to fill is fiddly - would be better if it could be filled in situ...

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Consumer review by:

If you need parts, get ready to ship your machine. Using the steamer: for 12oz of milk to go from 40* to 160* takes over 3 min. FF customer service

 

Well, I'm on my second machine. After 3 - 4 years, the first one started to blast hot water and coffee grinds out of the group assembly (changed the gasket an no luck). Sur La Table was a dream to work with. They instantly exchanged the machine for...

Pretty and it has a small footprint

Inconsistant shots. Steamer is a bad joke. Parts are not sold, you must ship the machine

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Product Specifications

The X1 Trio Espresso machine consistently brews excellent coffee, regardless of the user's experience and ability. The X1Trio machine uses pods only. The machine was designed by Luca Trazzi. The Body is made of steel. The finish is a baked-on powder coat epoxy. The 18 bar pump ensures enough pressure for the perfect extraction. The Trio head allows for a short, medium or long espresso using the same handle. Like the other Francis Francis! machines, the boiler is brass, the brewing head is chrome-plated brass, and the dual electronic thermostats control the coffee temperature and steam temperature. Easily identifiable symbols, lights and sounds makes this machine user friendly.
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