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FrancisFrancis! X1

alaTest has collected and analyzed 158 reviews of FrancisFrancis! X1. The average rating for this product is 3.6/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. Opinions about the maintenance and reliability are on the whole positive. The durability and usability are also mentioned favorably, but views are divided on the noise. There are some negative opinions about the capacity and size.

design, usability, durability, reliability, maintenance

price, size, capacity

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the FrancisFrancis! X1 is awarded an overall alaScore™ of 80/100 = Very good quality.

Review analysis

(Based on 158 reviews)

Expert Reviews  

User Reviews  

Showing 95 review(s)

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Showing 1 - 28 of 95 Show Reviews: in English | in other languages (63)

Consumer review by: (amazon.co.uk)

Amazon.co.uk review summary for FrancisFrancis! X1

 

alaTest has collected and analyzed 18 user reviews of FrancisFrancis! X1 from Amazon.co.uk. The average user rating for this product is 3.6/5, compared to an average user rating of 4.3/5 for other Coffee & Espresso Makers on Amazon.co.uk. People are impressed by the performance. The durability is also mentioned favorably. There are some critical views about the maintenance and reliability, while there are some mixed opinions about the size and noise.

design, durability, performance

usability, reliability, maintenance

72% of the reviews on Amazon.co.uk give this product a positive rating.

This summary is based on the products: Francis Francis for Illy X1 Ground Coffee Machine, RedFrancis Francis for Illy X1 Ground Coffee Machine, Red

Jun, 2017

Expert review by: 3LUXE (3luxe.com)

X1

 

You might not have heard of the Francis Francis! X1 espresso machine but we bet that you've seen one. That's because this "Best Of" pick is the most photographed espresso machine in the world, including being seen on hit comedies like "Will and Grace."...

Mar, 2007

Expert review by: Insider Staff (theinsider.pricerunner.co.uk)

Francis Francis! X1 review

 

A coffee machine that looks like a coffee machine should - no fancy stuff here - and pumps out its brews in double-quick fashion.

There's no hint of middle-of-the-road blandness here. You can put your own coffee blends through it rather than having to use pods, the looks are pure Italian overkill and there's an 18 bar pump for cream-crowned, viscous espresso. The flavours aren't...

You won't be able to use anything other than a smallish cappuccino cup under the low-slung nozzle. Despite being a fair bit more expensive than most Brits will stomach for a coffee maker, competition is fierce in this price-range, with big hitters such...

Feb, 2009

Consumer review by: Chrisss (shopzilla.com)

not quite worth the nice pretty color.

 

nice to look at

Price, availability

Mar, 2007

Consumer review by: LasVegasKitty (viewpoints.com)

My First Espresso Maker - I May Be Ruined For All Others!

 

Although I don't have a whole lot of experience with other espresso makers, I could tell immediately that the FrancisFrancis! is quality! Just the way it's built - its design is solid and sturdy, but it also looks like a work of art on my kitchen...

Sep, 2014

Consumer review by: kyriad (viewpoints.com)

more form than function - espresso is good & it looks fantastic!

 

the one time i chose form over function in the kitchen, and i'm still happy with it. i read the reviews and bought the extra warranty and didhave to replace it once - but then all my other esspreso makers have broken over time and i never liked any...

Nov, 2011

Consumer review by: flowerpower67 (viewpoints.com)

makes the best drinks

 

i love my coffee and i love espressos even more! this model is very expensive but since i got it as a wedding gift i did not have to pay anything for it. After using this model for a few months, i think it is so good that i would have bought it any way...

Jul, 2010

Consumer review by: Richard Bluestein (coffeegeek.com)

Get it it you‘re in love with the design.

 

Worthwhile to those who have lots of patience and are very style conscious. Otherwise, a waste of money. I just love the way the stainless steel model looks on my counter. I have the newer version with the correct voltage... real pressure is 8 bar, per...

Looks beautiful. Makes great espresso once you know the machine extremely well. Accepts pods or ground coffee. Froths very well

No solenoid valve so repeat shots can be messy. Not user friendly for ground coffee... requires lots of practice

Jan, 2010

Consumer review by: J J (coffeegeek.com)

Looks nice outside, cheap parts inside, machine-specific parts are not available. All beauty, with no brawn.

 

This review is based on a machine that died after three and a half years of use, and has been sitting in my garage, for the last three years. Although it's a totally different machine, for comparison purposes I'll be comparing the X1 to my Saeco...

Pretty, Exterior is of good materials, Exterior is durable, Convenience of pods, easy to open up and repair for do it yourselfer

Internals have a lot of plastic fittings, aluminum boiler (has been upgraded in newer models), repair service is horrible, nonexistence of replacement parts (have to send in for repair)

Nov, 2009

Consumer review by: sheree56 (shopping.com)

Servicing your francis francis X1 machine

 

Within the first 6-9 months, my thermostat stopped working.  Within the next year or so, an electrical problem arose.  The machine's "on" lights were flickering and the machine wasn't even on.  It was overheating (extremely overheating while not even...

It looks nice.  It makes a great gift

Way too expensive.  Extremely poor customer service, both from Empire Fulfillment and

Mar, 2009

Consumer review by: Peter Harraway (coffeegeek.com)

Twin the Francis with a Rancilio Rocky and you won't be disappointed - escape pod constraints!

 

My venerable Gaggia Tebe finally expired after about 6 years of consistent service. Wanted a change, and the Francis X1 was an attractive option. Whilst pods produced consistent crema, I like to use beans from my favourite suppliers in London (e.g....

Solidly built with a good standard of finish. Looks gorgeous, but also works well, provided you experiment with grinds etc and invest in a decent grinder. Fast heat-up (approx 4 minutes), but delivers best results when it has thoroughly warmed up -...

Polished stainless steel looks superb, but catches any stray water marks, which takes some rubbing to clean off! Steamer wand a bit awkward for large milk jugs. Removing the water tank to fill is fiddly - would be better if it could be filled in situ...

Sep, 2008

Product Specifications

The X1 Trio Espresso machine consistently brews excellent coffee, regardless of the user's experience and ability. The X1Trio machine uses pods only. The machine was designed by Luca Trazzi. The Body is made of steel. The finish is a baked-on powder coat epoxy. The 18 bar pump ensures enough pressure for the perfect extraction. The Trio head allows for a short, medium or long espresso using the same handle. Like the other Francis Francis! machines, the boiler is brass, the brewing head is chrome-plated brass, and the dual electronic thermostats control the coffee temperature and steam temperature. Easily identifiable symbols, lights and sounds makes this machine user friendly.

Performance

Cappuccino making: Yes
Espresso making: Yes
Latte macchiato making: Yes
Lungo making: Yes
Ristretto making: Yes