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Jura Impressa C5

alaTest has collected and analyzed 253 reviews of Jura Impressa C5. The average rating for this product is 4.0/5, compared to an average rating of 4.1/5 for other Coffee & Espresso Makers for all reviews. Reviews about the size and design are on the whole positive. The maintenance and performance are also appreciated. Some have doubts about the noise, and there are some mixed reviews about the durability and price.

usability, performance, maintenance, design, size


We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Jura Impressa C5 is awarded an overall alaScore™ of 79/100 = Good quality.

Review analysis

(Based on 253 reviews)

User Reviews  

Showing 15 review(s)

Expert Reviews User Reviews
Showing 1 - 15 of 15 Show Reviews: in English | in other languages (238)

Consumer review by: ( review summary for Jura Impressa C5


alaTest has collected and analyzed 7 user reviews of Jura Impressa C5 from The average user rating for this product is 4.1/5, compared to an average user rating of 4.2/5 for other Coffee & Espresso Makers on Reviewers really like the maintenance. The performance also gets good reviews. Some have doubts about the price, and there are some mixed comments about the size.

usability, performance, maintenance


100% of the reviews on give this product a positive rating.

This summary is based on the products: Jura Impressa C5 BlackJura Impressa C5 PlatinumJura Impressa C5 Platinum

Oct, 2015

Consumer review by: LGHT (

Great Espresso machine that should last.


I did a bit of research on machine before picking this one up on sale at 20% off. It got almost all perfect reviews and Jura was a highly suggested company that suppose to make great long lasting machine's that are Swiss made. The machine is very...

Attractive Mouthfeel\/Body,Balanced Acidity,Exceptional\/Interesting Flavor,Pleasing Aroma,Pleasing Roast,Smooth Taste

Espresso temp is not hot,Needs a ground bean holde

Consumer review by: morning_coffee (

Grinder failure 2 days outside of warranty


Purchased in november 2010. Grinder died late december 2012. Called Jura in january after christmas/new year. They told me it was 2-3 days out of warranty and tough luck. Luckily I had purchased an extended warranty from the store. I think that Jura...

The machine makes a good coffee.

The problem is the quality of the machine and Jura Australia

Jan, 2013

Consumer review by: special k (

Love it


I bought this machine second hand from a fellow worker and it had barely been used. I love it. We use it almost everyday and have only had to do a major clean once in the past 12mths or so. We always use quality beans which makes such a difference when...

Easy to use. Looks great.

Doesn't make the coffee/milk hot enough for what we like

Dec, 2012

Consumer review by: rokanzi (



I am thrilled to bits with the Jura Impressa C5 machine and highly recommend it. Would I buy it again - yes definetely. I do however believe that the Customer Service in Australia needs to step up a gear or two.

so easy to use, perfect cup of coffee at the touch of a button (the new models have buttons instead of the rotary knob), easy maintenance (it cleans itself - again by the touch of a button) customer service is very slack, I purchased the machine in a promotional period, had to chase for several months to get the additional warranty confirmed. Had to re-send proof of purchase and warranty card - luckily I kept a photo copy....

Apr, 2010

Consumer review by: ukdevonchick (



Wonderful machine whilst it stays going. Only just broken down today so not sure what repair costs will be. For the cost of machine very disappointed in it breaking.

East to use, good quality, lovely cup of coffee

Frother a pain to use. Like last review a few days out of the two year guarantee and the same problem with the coffee grinder. Now very disappointed having just found this website and realised others with the same prolem.

Jan, 2010

Consumer review by: peteski (



We bought this machine believing that we were investing in a mid-range yet high quality Swiss-made machine - the only evidence of Swiss design was the machine's ability to die a couple of days after the 2-year warranty expired (warranty expired...

Easy to use

Did not make a consistently good cup of coffee, high cost & frequency of consumables (i.e. filters, cleaning tabs,etc) with very poor reliability & very expensive to service

Aug, 2009

Consumer review by: Swimcoach (



I bought this machine as everywhere I had read and alot of people I spoke to said that Jura are really good machines, across the board - well after only 1 week and being mislead by warranty information - milk drinks are cold - service and support does...

Not very Much - makes an OK Espresso shot, but not much more than that!

Jura - very bad customer service and really poor at following up problems, that they do not believe are there. ALL milk drinks are lucky to be warm!

Dec, 2008

Consumer review by: yankaroo (



I bought this machine about 6 weeks ago as living out in the country I wanted a reliable machine. I was impressed with it's quality as it should be being made in Switzerland. It makes really good espressos and if you have your coffee black you can turn...

Very well constructed and obvious high quality. Looks like a public building. The rotary controls simplify the machine with less to go wrong. This brand I believe has the best reliability of the automatic coffee makers. I rang technical help and they...

Cleaning aids and accessories are expensive. You need to have your wits about you operating it, you have about 5 seconds to decide what strength coffee you want. The selected option on the rotary dial should be a different colour or light up stronger....

Jul, 2008