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Saeco Royal Professional

alaTest has collected and analyzed 94 reviews of Saeco Royal Professional. The average rating for this product is 4.0/5, compared to an average rating of 4.2/5 for other Coffee & Espresso Makers for all reviews. People are impressed by the durability and noise. The performance and maintenance also get good feedback, but some have doubts about the reliability and price.

usability, maintenance, performance, noise, durability

price, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Coffee & Espresso Makers the Saeco Royal Professional is awarded an overall alaScore™ of 81/100 = Very good quality.

Review analysis

(Based on 94 reviews)

User Reviews  

Showing 29 review(s)

Expert Reviews User Reviews

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Showing 1 - 22 of 29 Show Reviews: in English | in other languages (65)

Consumer review by: (amazon.com)

Amazon.com review summary for Saeco Royal Professional

 

alaTest has collected and analyzed 12 user reviews of Saeco Royal Professional from Amazon.com. The average user rating for this product is 3.8/5, compared to an average user rating of 4.0/5 for other Coffee & Espresso Makers on Amazon.com. People are impressed by the capacity and maintenance. The size and performance are also mentioned favorably. The reliability and noise get less positive reviews.

usability, performance, size, maintenance, capacity

price, noise, reliability

67% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the products: Saeco 21103 Royal Professional Fully Automatic Espresso Machine, Silver and BlueSaeco 21103 Royal Professional Fully Automatic Espresso Machine, Silver and Blue

Aug, 2017

Consumer review by: BRC (productreview.com.au)

Key spare parts now unavailable.

 

We have had our machine [ Royal Professional] for some time, great machine providing you service it regularly. Now I learn that if a boiler expires or the board needs replacing, these parts are now discontinued. For a machine that cost around $2K one...

May, 2017

Consumer review by: danielson (productreview.com.au)

Absolute reliability.

 

This is one purchase I have never regretted. After clocking over 17000 coffees its still going strong. Quality of our coffees are great and its so simple to use. It seems this machine will just keep going. If I could find another one I would buy it...

Apr, 2017

Consumer review by: seb (productreview.com.au)

Good reliable machine.

 

Had it for about 5 years at the office. Over 32,000 coffee. Serviced it once (new grinder, electrovalve, and clean-up, 350$). I do a wash for calcium build-up maybe 2X a year. But that's it! It works well and is easy to maintain. Only wished the "long...

Jul, 2016

Consumer review by: iain (productreview.com.au)

A great workhorse, but now experiencing ongoing problems that we are trying to fix.

 

Our coffee machine has worked hard in our guest house for the last few years, but has been in and out of the workshop 6 times recently for various issues. Have just got it back with a new grinder and a message is coming up 'ventilate' and we can't get...

Apr, 2016

Consumer review by: Lev Lafayette (productreview.com.au)

Solid Performance

 

Our workplace has had one of these for about ten years. Absolutely rock solid performance. Sure, it has had to be cleaned out every so often. I think even a couple of times it was properly serviced. But overall, easy to use, easy to maintain, and an...

Nov, 2015

Consumer review by: Joe m (productreview.com.au)

Fantastic machine

 

Very happy with our machine 11 years old and 11000 coffees , never let us down serviced only a couple of times only we should be doing it more we know but never missed a beat .. Anybody know of a good service person in Melbourne ?? If possible in the...

Nov, 2015

Consumer review by: Mike Shade (productreview.com.au)

This is a true work horse

 

Well this machine was in use in the company I worked for, for many years and had achieved 15000 cups of coffee. The machine then started to leak water so the company, in its wisdom decided that it should be thrown away and a new machine purchased. As...

Jul, 2015

Consumer review by: Jenny2364 (productreview.com.au)

Absolutely brilliant machine.

 

We were given the machine in 2008, it was almost brand new. We have made over 6000 coffees in machine. It has had a new grinder and power board( around $600) in repairs. We service every year or so. It makes a wonderful coffee. We buy our coffee from...

Apr, 2015

Consumer review by: Wayne R (productreview.com.au)

Wonderful machine as good as my commercial grade machine

 

At work, we have a wide variety of coffee machines from dripolaters through pod machines and on to barista coffee from the onsite cafe (at a cost). We lease one a Saeco Royal Professional and have done so for at least 7 years. At home I have a VBM...

Apr, 2015

Consumer review by: SystemError (productreview.com.au)

THE WORST. Broke down twice in 4 years, had to chuck it

 

an 4 years (Oct 2010 to June 2014). Despite the machine having a brand new motor and grinders we have decided that cost is too much, and will have to ditch it. Utterly pathetic product, waste of money, waste of time. DO NOT BUY SAECO.

Expensive, broke down twice in 4 years, massive repair cost.

Jul, 2014
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Product Specifications

Performance

Cappuccino making: Yes
Espresso making: Yes