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Polycom SoundStation2 EX

Polycom SoundStation2 EX
alaScore 88

83 reviews

Mar, 2018

alaTest has collected and analyzed 83 reviews of Polycom SoundStation2 EX. The average rating for this product is 4.5/5, compared to an average rating of 4.0/5 for other Cordless Phones for all reviews. Comments about the reliability and usability are generally positive.

price, usability, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Cordless Phones the Polycom SoundStation2 EX is awarded an overall alaScore™ of 88/100 = Very good quality.

Review analysis

(Based on 83 reviews)

Expert Reviews  

User Reviews  

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Showing 1 - 62 of 69 Show Reviews: in English | in other languages (14)

Consumer review ( review summary for Polycom SoundStation2 EX


alaTest has collected and analyzed 13 user reviews of Polycom SoundStation2 EX from The average user rating for this product is 4.2/5, compared to an average user rating of 4.1/5 for other Cordless Phones on People are impressed by the reliability. The usability is also mentioned favorably.

price, usability, reliability

92% of the reviews on give this product a positive rating.

This summary is based on the products: Polycom Soundstation 2 Conference PhonePolycom Soundstation 2 Conference Phone

Mar, 2018

Consumer review ( review summary for Polycom SoundStation2 EX


alaTest has collected and analyzed 39 user reviews of Polycom SoundStation2 EX from The average user rating for this product is 4.5/5, compared to an average user rating of 3.9/5 for other Cordless Phones on Reviewers really like the reliability and usability.

usability, reliability

97% of the reviews on give this product a positive rating.

This summary is based on the products: Polycom SoundStation 2 (Non Expandable) (2200-16000-001)Polycom SoundStation 2 (Non Expandable) (2200-16000-001)

Mar, 2018

Expert review by : PC Magazine (

Polycom SoundStation2W

Feb, 2013

Expert review by (

Polycom SoundStation 2


Designed to sit securely on office desks, the Polycom SoundStation 2 Basic will easily blend in with other office equipment and furniture. The conference phone has keys and buttons that are very easy to operate and moreover, it conveniently plugs into...

With added security benefits, administrators have the rights to password protection configuration settings.

Jul, 2012

Consumer review (



It's a great product. These phones are the best for conferencing

NewEgg needs to make it clear this unit is non-expandable

Jul, 2012

Consumer review (

Not titled well


It looks like a nice phone

It is for a Avaya PBX, this should be in the title but it is not

Sep, 2011

Consumer review (

Check model numbers carefully


There are two different versions of this same phone on this site with a price difference, but no explanation. This phone is the "EX" model that allows you to attach additional microphones to the system. These mics have handy mute buttons on them so...

This is the industry standard conference phone. Easy to setup, easy to upgrade firmware. Volume and clarity are excellent. Has a lot of bells and whistles if you need them

Others have claimed that they didn't know it required a POTS/Analog line. It does, and says so on the outside of the box. Will not connect to a digital line if you have a PBX on site

Sep, 2011

Consumer review (

Polycom 2200-16000-001


Phone work perfectly right out of the box and the performance was good. One issue is that it would not work with the phone system in place and had to be connected to a phone line that did not go through the switchboard

Feb, 2011

Consumer review (

Great Product


The Soundstation2 has worked well. The setup of the phone was very simple, and the setup menu was very intuitive.I recommend this conference phone.

Aug, 2009

Consumer review (

A Perfect Conference Call Phone


Bought to replace my original SoundStation which stopped working.

Setup a breeze, excellent audio quality, even the touch of the buttons is great

A bit pricey

Jul, 2008

Consumer review (



No Comment.

I was able to order a simple to use, reliable conference phone for my customers who feel they are technically challanged.


Oct, 2007

Consumer review (

Great Conference Phone!


Management requested that I research and acquire a quality conference call system. I found one that had speakers and microphones located in the ceiling for almost $5000. They didn't want to spend that much. Researching many, many items and their specs,...

Clear Reception ; Durable ; Easy Controls

Oct, 2011

Product Specifications

The SoundStation2 is Polycom's next generation conference phone that delivers remarkable voice quality which is equal to that of the SoundStation Premier. It also provides a 50% increase in microphone pick up and adds great new features including the convenience of connecting a cell phone.The SoundStation2, Polycom's next generation conference phone, is redefining the standard for business quality voice conferencing. With industry-leading full duplex for natural, simultaneous two-way conversation, the SoundStation2 will exceed your expectations in medium to small conference rooms. Delivering remarkable voice quality equal to the SoundStation Premier and a 50% increase in microphone sensitivity over the award-winning SoundStation, users can speak in a normal voice and be heard clearly up to ten feet away - making every call a more productive call. SoundStation2 provides users with advanced features, including a large backlit display that offers easily visible call information and telephone functions. Smart technology, such as Dynamic Noise Reduction (DNR), provides maximum microphone sensitivity, while reducing distracting room and background noise. And the SoundStation2 offers 360-degree microphone coverage with intelligent mixing - so only the microphone closest to the speaker is on for crystal clear conferencing. Add traditional telephone features like redial, mute, transfer, and hold and you have a conference phone that's also familiar and easy to use. Plus, the Applications Port allows you to connect your SoundStation2 to your mobile phone for productive conference calls over mobile phone networks, and to your computer for making calls over the Internet. Improve the quality and increase the productivity of your next conference call with the Polycom SoundStation2. It's the conference phone you won't stop talking about!

Dimensions & Weight (Base)



Type:LCD display


Model:Avaya 2490/Direct Connect for Nortel/EX
Packaged Quantity:1
Product Line:Polycom SoundStation2


Placing / Mounting:Table-top

Service & Support

Type:1 year warranty


Conference Call Capability: Yes
Dialer Type:Keypad
Header Features:W/ caller ID
Type:Conference phone

Telephone Features

Caller ID: Yes
Speakerphone: Yes