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Polycom SoundStation2 EX

Polycom SoundStation2 EX
alaScore 85

75 reviews

Apr, 2014

alaTest has collected and analyzed 75 reviews from magazines and websites. Opinions about the design and reliability are on the whole positive. The value for money and usability are also appreciated.

usability, value for money, reliability, design

We analyzed user and expert ratings, product age and more factors. Compared to other Cordless Phones the Polycom SoundStation2 EX is awarded an overall alaScore™ of 85/100 = Very good quality.

Review analysis

(Based on 75 reviews)

Expert Reviews  

User Reviews  

Showing 51 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 51 Show Reviews: in English | in other languages (13)

Consumer review by:

Polycom SoundStation2 EX


Search the web, the basestation does not register with phone. Registration of wireless signal plagues this brand. We returned our unit 3 times. Each time it was the basestation, which you can't buy alone. It cost over $200 to repair. Further, the sound...

Nice design

Built in failure feature limits lifespan

Consumer review by:

Amazon review summary for Polycom SoundStation2 EX


alaTest has collected and analyzed 89 user reviews of Polycom SoundStation2 EX from The average user rating for this product is 4.1/5, compared to an average user rating of 3.8/5 for other Cordless Phones on

usability, reliability

88% of the reviews on give this product a positive rating.

Consumer review by:



It's a great product. These phones are the best for conferencing

NewEgg needs to make it clear this unit is non-expandable


Consumer review by:

not what I needed


The cell phone cord didn't fit any cell phone in use. We won't be able to use it at all.

Consumer review by:

Great Conference Call Device


This was a perfect choice. So easy to use. Perfect sound quality.

easy to install, performs well, compatibility, high quality

Consumer review by:

Compatibility issues


Ordered this phone after being told that is was compatible with meridian systems. Beware, if you are using a Norstar Meridian system, it will not be compatible. Had to return.


Consumer review by:

Not titled well


It looks like a nice phone

It is for a Avaya PBX, this should be in the title but it is not

Consumer review by:

Check model numbers carefully


There are two different versions of this same phone on this site with a price difference, but no explanation. This phone is the "EX" model that allows you to attach additional microphones to the system. These mics have handy mute buttons on them so...

This is the industry standard conference phone. Easy to setup, easy to upgrade firmware. Volume and clarity are excellent. Has a lot of bells and whistles if you need them

Others have claimed that they didn't know it required a POTS/Analog line. It does, and says so on the outside of the box. Will not connect to a digital line if you have a PBX on site

Consumer review by:

Polycom Phone


The phone and performance is excellent.

easy to install, performs well, compatibility, high quality

Consumer review by:

PolyCom Wireless Phone


We have only had this product for a few days but are very happy with it. We can go several places in the office area while utilizing the wireless capability and still getting clear reception on the phone. Good Buy so far.

easy to install, performs well, reliability, compatibility, high quality

Product Specifications

The SoundStation2 is Polycom's next generation conference phone that delivers remarkable voice quality which is equal to that of the SoundStation Premier. It also provides a 50% increase in microphone pick up and adds great new features including the convenience of connecting a cell phone.The SoundStation2, Polycom's next generation conference phone, is redefining the standard for business quality voice conferencing. With industry-leading full duplex for natural, simultaneous two-way conversation, the SoundStation2 will exceed your expectations in medium to small conference rooms. Delivering remarkable voice quality equal to the SoundStation Premier and a 50% increase in microphone sensitivity over the award-winning SoundStation, users can speak in a normal voice and be heard clearly up to ten feet away - making every call a more productive call. SoundStation2 provides users with advanced features, including a large backlit display that offers easily visible call information and telephone functions. Smart technology, such as Dynamic Noise Reduction (DNR), provides maximum microphone sensitivity, while reducing distracting room and background noise. And the SoundStation2 offers 360-degree microphone coverage with intelligent mixing - so only the microphone closest to the speaker is on for crystal clear conferencing. Add traditional telephone features like redial, mute, transfer, and hold and you have a conference phone that's also familiar and easy to use. Plus, the Applications Port allows you to connect your SoundStation2 to your mobile phone for productive conference calls over mobile phone networks, and to your computer for making calls over the Internet. Improve the quality and increase the productivity of your next conference call with the Polycom SoundStation2. It's the conference phone you won't stop talking about!

Dimensions & Weight (Base)



Type:LCD display


Model:Avaya 2490/Direct Connect for Nortel/EX
Packaged Quantity:1
Product Line:Polycom SoundStation2


Placing / Mounting:Table-top

Service & Support

Type:1 year warranty


Conference Call Capability: Yes
Dialer Type:Keypad
Header Features:W/ caller ID
Type:Conference phone

Telephone Features

Caller ID: Yes
Speakerphone: Yes