Goldlantern DPF-10102 10.2-Inch Premium Digital Picture Frame

I am very unhappy with this product. My digital picture frame stopped working altogether and I have been trying (unsuccessfully) to contact them for months. Their support number has a perpetual busy signal. Repeated attemps to contact e-mail support...

I bought this one from Fry's because it has the same walnut wood frame as my kitchen cabinet. The documentation didn't say much about resolution of it, but so far it works out of the box with my SanDisk 2 GB SD card. Because of the wide screen it is...