Factory-Reconditioned GoVideo VR3930R DVD Recorder/VHS Combo

I purchased the (reconditioned) unit to replace a VCR that finally died after 17 years of flawless service. So far it has performed well. Movies recorded from mini satellite dish on LP are indistinguishable in my eye from the original broadcast. I...

When I opened box I found one button on front of instrument was bent and not usuable. Whether it was caused by shipping, or defective, I do not know. Many attempts to call GoVideo were fruitless.