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TomTom GO 400

alaTest has collected and analyzed 184 reviews of TomTom GO 400. The average rating for this product is 3.7/5, compared to an average rating of 4.0/5 for other GPS for all reviews. Reviewers really like the price and screen. The size and performance also get good feedback. Many are negative about the reliability.

usability, performance, size, screen, price


We analyzed user and expert ratings, product age and more factors. Compared to other GPS the TomTom GO 400 is awarded an overall alaScore™ of 83/100 = Very good quality.

Review analysis

(Based on 184 reviews)

Expert Reviews  

User Reviews  

Showing 94 review(s)

Expert Reviews User Reviews
Showing 1 - 69 of 94 Show Reviews: in English | in other languages (83)

Consumer review by: ( review summary for TomTom GO 400


alaTest has collected and analyzed 59 user reviews of TomTom GO 400 from The average user rating for this product is 3.5/5, compared to an average user rating of 3.9/5 for other GPS on People are impressed by the screen and design. The performance and size also get good feedback, but comments are divided on the reliability.

usability, size, performance, design, screen

69% of the reviews on give this product a positive rating.

This summary is based on the product: TOMTOM 1FA4.002.04 GO 400 EU IN - ( GPS DEVICES)

Oct, 2015

Consumer review by: Ulysses (

A ha'penny worth of tar

I was intending to replace my old TomTom XL (which due to old age I guess now takes about 60 hours to update its W Europe maps). Despite Which?'s reservations I was tempted by the enormous map coverage with the Go 400 and the free lifetime traffic...

May, 2014

Consumer review by: Moltitrader (

Nothing new


Better looking desighn. You can fiddle with maps more. Screen size perfect. Not too big not too small G0500 is too big so I swapped it for go 400. Good traffic info.

Jan, 2014

Consumer review by: Quithta (

Best One Yet!


I have owned many TomTom devices over the past 10 years but this device is easily the best to date. There are no longer expensive annual traffic subscriptions to pay for, the device uses your phones data allowance to connect to the Live HD Traffic...

ease of use, simple layout/format, up to date traffic, new 3d maps

if only it came with a basic protective case

Dec, 2013

Consumer review by: zquzvwxnotgood (

Great value


A great bit of kit, used it a few times now. operates slightly differently to my old "one" but I'm getting used to it.. would recommend

Dec, 2013

Consumer review by: chris1066 (

Good value for money


This Tom Tom replaced an older version I had owned for about four years and it provides far more detail about the journey. The 400 is not too big to be distracting but is big enough to see all the information displayed. The only fault I have found so...

Dec, 2013

Consumer review by: Daro74 (

Excellent GPS


Another great GPS from TOMTOM! Good value for money especially buying from Halfords offering best price on market and 20 pounds cash back from tom tom. GPS working fast and accurate extra bonus is free maps upgrades.

Dec, 2013

Consumer review by: European12345 (

A good upgrade


My old Tom tom died and needed a replacement. This has more than met my expectations, lots of new features.

fast search


Dec, 2013

Consumer review by: Smithwich (

Great product


Excellent product, very simple to use and the reatime traffic information is brilliant, it has already saved me being stuck in one jam.

Oct, 2013

Consumer review by: Alan51 (

So far so good


This device, like many other satnavs, seems to get qualified praise because of software, service and other issues. Well, I haven't used it on the road yet, but linked to the PC it seems to have done all the downloading and updating etc in good order...

Oct, 2013

Consumer review by: Howard67 (

Easy to get on with


A nice simple unit to use and get on with. Good value extras with the half price deal on this let me buy the extended window mount which offers more flexibility on where you can put the sat nav.

solid unit, logical to use

Oct, 2013

Product Specifications


FM Tuner: No
Telephone Included:Handsfree Function via External Device
TV-Tuner: No


Bluetooth: Yes
Internet Connectivity: Yes
iPod Control: No
USB: Yes


Monitor Format:16:9
Monitor Type:Fixed Monitor
Touchscreen:2-Point Touch

General Features

Category:Portable Navigation Device
Size in DIN:Not Applicable


3D Elevation Mode: No
3D Landmarks: Yes
Lane Assistant: Yes
Map Coverage:Single continent
Map Provider:TomTom Maps
Map Sharing: Yes
Pedestrian Mode: Yes
Reality View: Yes
Text-to-Speech: Yes
Traffic Message Channel: Yes
Voice Control: No


CD Player / Recorder: No
DVD Player / Recorder: No
MP3 Playback: No