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TomTom GO 500

alaTest has collected and analyzed 168 reviews from magazines and websites. People really like the design and size. The performance and screen are also appreciated, but the voice guidance and value for money get critical comments.

usability, screen, performance, size, design

value for money, voice guidance

We analyzed user and expert ratings, product age and more factors. Compared to other GPS the TomTom GO 500 is awarded an overall alaScore™ of 94/100 = Excellent quality.

Review analysis

(Based on 168 reviews)

Expert Reviews  

User Reviews  

Showing 24 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 24 Show Reviews: in English | in other languages (191)

Expert review by:

TomTom Go 500 review


With a totally new user interface and a re-thinking of exactly how it delivers connected services, the latest TomTom personal navigation devices feel like something of a rebirth.

Simplified interface, sleek design, great navigation, Traffic is available to all

It feels a little pricey, glossy display could be a problem

Overall we're impressed with the refreshes that TomTom has brought with the Go 500. The size might be a little larger than you actually need, in which case opt for the smaller TomTom Go 400 with it's 4.3-inch display and £40 cheaper asking price.

Expert review by:

TomTom GO 500 GPS unit


The TomTom GO 500 isn't perfect, but remains one of the best GPS units we've ever used

Excellent search functionality ; Responsive screen ; Good overall navigation experience

Safety alerts require yearly subscription ; Live traffic requires smartphone tethering ; Map Share not available, yet

The TomTom GO 500 has a new user interface that strips away the traditional address entry search process, and its capacitive touch screen is responsive. Safety camera alerts are an optional extra and you'll need to tether your smartphone to get live...

Expert review by:

Tom Tom Go 500


Boasting a bright 3.5" touchscreen LCD, easy to use software and Bluetooth capabilities, the TomTom GO 300 is one of the most impressive GPS units we ...

Touchscreen LCD, excellent mapping software, Bluetooth capabilities, extremely customisable

Address searching can be improved, no speed camera or safety warnings, no external volume control

With an excellent map display, easy-to-use interface and clear audio instructions, the TomTom GO 300 has nearly all the features drivers need in a GPS system.


Expert review by:

TomTom Go 500


The mid-range TomTom GO 500 is remarkably similar to the entry-level GO 300. Sporting the same (slightly bulky) frame, the same software and the same ...

Touchscreen LCD, excellent mapping software, Bluetooth capabilities, extremely customisable

Address searching could be improved, no speed camera or safety warnings, no external volume control

The TomTom GO 500 adds handsfree capabilities to an already impressive set of GP features.

Expert review by:

TomTom GO 500


TomTom's radical redesign is a huge success

Lifetime TomTom traffic ; Lifetime European map updates ; Redesigned menu interface

Traffic updates require smartphone tethering ; LIVE services only include traffic and speed camera updates

However, it's worth noting that although TomTom claims the data consumption is minimal – just 7MB per month for an hour's usage a day during peak traffic times – you will need to ensure your smartphone has enough power to maintain the connection for...

Consumer review by:

can't seem to use it.


can't get it to find anything can't get sound to workThis product has... Large/easy to see screen, Inaccurate, Free map updatesAbout me... casual user

so far nothing

too complicated

Consumer review by:



Good at the beginning. But it is glitchy. Prefer using google maps

Consumer review by:

Tom tom delivered a new generation of GPS.


A new generation of GPS that works much better than an app. Great product.This product has... Large/easy to see screen, Easy menus, Lifetime traffic, Free map updatesAbout me... Frequent traveler, Use for long distance sports (i.e. bicycling, skiing,...

New system results in a more intuitiv search interface, data base is loaded. Its also brilliant and easy to read

Price is a bit high, specialy now the GPS prices decreased, still its worth for such an innovative product

Consumer review by:

Best GPS I've ever used


This is the best GPS I have used, and such a huge improvement over previous generation TomToms.The biggest improvement is the software. It is much more logically laid out, with far fewer touches needed to complete simple and common actions.The screen...

Great multi touch screen

Traffic only available via mobile phone

Consumer review by:

Nice upgrade from TomTom 2535 Live


I have had this unit now for about 2 weeks and will say it a fairly good device. I like that it connects to my phone to get traffic updates. The 2535 Live got its own traffic update via AT&T and was hit or miss. The traffic updates quickly and I have...

Search Function and re-routing

Too many taps to do something

Product Specifications


FM Transmitter: No
FM Tuner: No
Head up Display: No
Telephone Included:Handsfree Function via External Device / No
TV-Tuner: No


Bluetooth: Yes
Internet Connectivity:No / Yes
iPod Control: No
USB:No / Yes


Display Technology:FL Display
Monitor Format:16:9 / 4:3
Monitor Type:Fixed Monitor
Touchscreen:1-Point Touch / 2-Point Touch / One-Point Touch

General Features

Category:Portable Navigation Device
Size in DIN:Not Applicable


3D Elevation Mode: No
3D Landmarks:No / Yes
Lane Assistant:No / Yes
Map Coverage:Single continent / Single countries / Single countries + Major continental roads
Map Provider:geosmart / Teleatlas / TomTom Maps
Map Sharing:No / Yes
Map Storage Medium:On board Memory Card
Pedestrian Mode: Yes
Reality View:No / Yes
Text-to-Speech:No / Yes
Traffic Message Channel:Traffic Info ready / Yes
Voice Control: No


CD Player / Recorder: No
DVD Player / Recorder: No
MP3 Playback: No