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Blackberry HS 655 HDW-12747-001

alaTest has collected and analyzed 78 reviews of Blackberry HS 655 HDW-12747-001. The average rating for this product is 3.8/5, compared to an average rating of 4.0/5 for other Headphones for all reviews. Opinions about the comfort and price are overall positive. The sound and portability are also appreciated, whereas some have doubts about the noise isolation and reliability.

usability, portability, sound, price, comfort

reliability, noise isolation

We analyzed user and expert ratings, product age and more factors. Compared to other Headphones the Blackberry HS 655 HDW-12747-001 is awarded an overall alaScore™ of 74/100 = Good quality.

Review analysis

(Based on 78 reviews)

User Reviews  

Showing 49 review(s)

Expert Reviews User Reviews
Showing 1 - 43 of 49 Show Reviews: in English | in other languages (28)

Consumer review by: ( review summary for Blackberry HS 655 HDW-12747-001


alaTest has collected and analyzed 17 user reviews of Blackberry HS 655 HDW-12747-001 from The average user rating for this product is 3.6/5, compared to an average user rating of 4.0/5 for other Headphones on Reviewers are impressed by the usability and comfort. The price and portability are also appreciated, but some have doubts about the reliability.

sound, portability, price, comfort, usability


76% of the reviews on give this product a positive rating.

This summary is based on the products: BlackBerry HS-655+ Bluetooth HeadsetBlackBerry HS-655 Bluetooth Headset with In Car Charger

Oct, 2015

Consumer review by: ( review summary for Blackberry HS 655 HDW-12747-001


alaTest has collected and analyzed 16 user reviews of Blackberry HS 655 HDW-12747-001 from The average user rating for this product is 3.5/5, compared to an average user rating of 3.9/5 for other Headphones on People really like the price and comfort. The sound and usability are also mentioned favorably. The noise isolation and reliability get negative views. Comments are divided on the durability.

portability, usability, sound, comfort, price

reliability, noise isolation

75% of the reviews on give this product a positive rating.

This summary is based on the products: Blackberry ASY-12747-002 HS-655+ Plus Bluetooth Headset and Charging CradleBlackBerry HS655+ Bluetooth HeadsetBlackBerry HS-655+ Bluetooth Headset plus $20.00 Mail-In-Rebate!! (thru 3/31/2009)

Oct, 2015

Consumer review by: amsco (



Product will not stay in ear fallS out..... Needs ear loop. I can not use ear tip will not hold in ear......need a ear loop.


Disconnects","Falls out of ear","Uncomfortable

Aug, 2010

Consumer review by: corpzKiller (

Best in price range..


The instructions dont have much in them...but its a bluetooth, its not rocket science to pair one of these up. I guess some of these people want a bunch of jibbajabba in their instructions that they dont even understand to make them feel they are...

Very clear on both ends of the call ; Easy connection to phone ; Pretty comfy on my ear ; small,med, large ear pieces to change out ; Low charge time untill fully charged

The specs say 3 hour talk time, and this is the lowest on the market, however i used it for 1hr, 30min, 45min, 20min,1.5hr on one charge and the charge still isnt dead yet. So i guess thats not a real con? They should have included a piece for the dock...

May, 2010

Consumer review by: Jan (

Nice One!!


this blue tooth is light weight, has great and clear sound and signal and it is comfortable

Clear Signal","Comfortable","Durable","Easy To Use","Good Sound","Good Volume Control","Lightweight","Long Battery Life

Apr, 2010

Consumer review by: ljabarr (

Pretty decent bluetooth


The price was great for a blue tooth of this quality

Occassionally get an echo. The pairing instructions weren't that great. The charge is not is not good at all. Sometimes I have difficulties getting the gel part in my ear

Dec, 2009

Consumer review by: Vpr86 (

Easy to use


Using this with my iPhone 3GS and it works without a hitch. Using the iPhone's voice activation is just as easy with the headset. Good clarity on both ends of the line

Haven't experienced any yet

Oct, 2009

Consumer review by: N/A (

cant be beat


A must buy

easy connect, fast shipping, very very loud, call clarity is very good no echo

cuts out if you get more than 10 feet away from hand set.......suppose to be 33ft for bluetooth

Sep, 2009

Consumer review by: Big Sam (

Good value, reasonable sound quality


5 net of rebate, it is definitely worth the money. with free shipping.

Good sound quality in and out. Buttons easy to use. Paired without any problem with my Blackberry 8830

Manual is not sufficient. No instruction on how to attach the earhook. I almost broke the earpiece when trying to do so

Aug, 2009

Consumer review by: N/A (

Great Item


I've used a couple of Motorola headsets at around this price range and a Plantronics Voyager 510 (which costs more at around $35-$40) and so far this is the best headset I've used under $30. Also, this unit is rumored to have been made by Plantronics...

Great value especially since I paid $6+Shipping after MIR. Good sound from both the receiver and speaker end of the headset. Looks great IMO. Comes in a charging/docking case that uses a micro USB connector. Comes with 3 ear buds and a wired over ear...

Mine seems to have an annoying hiss sound when I'm calling if the volume on the headset is set too high. The instructions are a bit lacking. It didn't show how the buds lock into place into the headset, as a result I lost one ear bud and the over ear...

Aug, 2009

Consumer review by: Theid (

BlackBerry HS-655+ Bluetooth Headset - Retail


Great little headset for the price ; Clear reception and easy to use buttons ; VIBRATIONS

Mine died on me after owning it for a little over a month, but I *was* a little harsh on it

Jul, 2009

Consumer review by: hoeing (

does ok


I can hear calls really good. I use it with my blackberry phone

doesn't hold charge, i have to recharge it within an 8 hour day. the range is not good about 6feet

Jul, 2009

Product Specifications

Optimized for BlackBerry devices and compatible with all Bluetooth enabled mobile phones, the ultra-light and comfortable BlackBerry HS-655 Bluetooth Headset uses cutting-edge technology from Plantronics to deliver clear, secure communication. The headset supports 128-bit encryption to ensure the privacy of your phone calls. Digital Signal Processing (DSP) technology maximizes sound quality and reduces background noise, ensuring your voice is transmitted clearly, even in loud environments. Its sleek design includes a discreet contoured earpiece and a carrying pocket that clips conveniently to your BlackBerry carrying case or shirt pocket for easy transport. Soft-gel ear tips in three sizes provide a personalized fit, and an ear hook offers added stability. The pocket case vibrates with each incoming call, while the headset controls volume and mute options, allows you to answer calls and supports voice-activated dialing and last number redial. And with the freedom to roam up to 33 feet from your device while talking on your headset, you can multitask with ease. Designed to integrate with the BlackBerry Authentic Accessories portfolio, this advanced headset can be charged in the BlackBerry Power Station or with any BlackBerry Travel Charger, USB Cable or Automotive Charger so you can always travel light.

Audio Input

Microphone Form Factor:Built-in
Microphone Operation Mode:Mono
Microphone Technology:Electret condenser

Audio Output

Connectivity Technology:Wireless
Headphones Form Factor:Ear-bud/In-ear ear-bud
Headphones Type:Monaural
Product Type:Headphone
Sound Output Mode:Mono
Wireless Technology:Bluetooth/Bluetooth 2.0

Audio System

Recommended Use:Cellular phone/PDA

Dimensions & Weight



Manufacturer:Research In Motion
Model:HS-655/HS-655 Plus
Packaged Quantity:1
Product Line:RIM BlackBerry

Remote Control

Type: None