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Plantronics S11 Telephone Headset

alaTest has collected and analyzed 10 reviews of Plantronics S11 Telephone Headset. The average rating for this product is 3.1/5, compared to an average rating of 4.0/5 for other Headphones for all reviews. People really like the comfort and usability. The sound and price are also appreciated, whereas there are some less positive reviews about the reliability and durability.

price, sound, usability, comfort

durability, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Headphones the Plantronics S11 Telephone Headset is awarded an overall alaScore™ of 74/100 = Good quality.

Review analysis

(Based on 10 reviews)

User Reviews  

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Consumer review by: ( review summary for Plantronics S11 Telephone Headset


alaTest has collected and analyzed 1 user review of Plantronics S11 Telephone Headset from The average user rating for this product is 4.0/5, compared to an average user rating of 3.9/5 for other Headphones on People are impressed by the durability and usability. The comfort and sound are also mentioned favorably.

price, sound, comfort, usability, durability

100% of the reviews on give this product a positive rating.

This summary is based on the product: Plantronics S11 - Headset ( ear-cup ) - with amplifier

Nov, 2015

Consumer review by: Hdf (

Was good headset, not one could use.


purchased to use with phone system at work however it would not work with our system. Was the wrong one. Had to return. Liked it and would have enjoyed using if had been correct one.


Jul, 2012

Consumer review by: N/A (

Simple yet rock solid


Rock solid headset system! I've tested many different headset systems and the S11 just works. Used them with Cisco, 3Com, and Avaya phones in three companies so far

Cord connecting to the system to the phone could be about a foot longer. Hate having to buy extra cords to make it easier for us to use the S11s

Jan, 2011

Consumer review by: Self Employed (

Not worth it


Did not work out - all settings produced feedback on the line. I recommend making a bigger investment - I purchased a more expensive Plantronics model and have no issues whatsoever.


Nov, 2013

Consumer review by: NBOR (

Poor Product


I don't like this Product at all there is no way to disconnect the call and the product always stay's in mute. The other people can't hear even do I don't have the mute button on. I have to keep picking up the handset to talk. I wouldn't recommend this...

Sound Quality, Performance, Build Quality

May, 2013

Consumer review by: Jamie (



I purchased the Plantronics S11 at my local Office Depot. I had no issues with Office Depot whatsoever.

Jan, 2013

Consumer review by: sunkissed (

Works great


We have one of these headsets in our office and it works great, no problems at all. I'm going to buy another one now since we are getting busier and I need my hands for the computer.

Mar, 2011

Consumer review by: timelam (

Poor sound quality


Tried it out in our call center and it just never worked that way it should. Transmit is fine. The problem is the reception. It sounds like the other person is speaking through a tube. It has numerous settings, but no combination would produce good...

rj-11 plug

poor sound quality, too many cords, feels cheap

Oct, 2010

Consumer review by: A customer (

A customer


I've only had this model for a short period of time I was trying to stick with the older m-10 models because the wiring is more insulated than that of the newer models which helps to isolate interference from all the electronics that I work around. I...

Consumer review by: (

Plantronics S11 Headset


Great headset for the price!! I thought it would take a week to 10 days to get it and it came within 2 days which was great. I have had clients tell me that you can't even tell that I am on a headset and the noise canceling microphone is great and...

Product Specifications

With an adjustable over-the-head design, the S11 Telephone Headset System brings hands-free convenience and comfort to home and office workers who rely extensively on the phone. Compatible with virtually any phone, this system features a single-ear headset that lets users keep an ear on their surroundings. A noise-canceling microphone and Call Clarity technology filter phone and room noise, keeping communications clear and free of annoying background noises.

Audio Input

Microphone Form Factor:Built-in
Microphone Technology:Electret condenser

Audio Output

Connectivity Technology:Wired
Headphones Form Factor:Ear-cup/Semi-open
Headphones Type:Monaural
Product Type:Headphone
Sound Output Mode:Mono

Audio System

Recommended Use:Corded phone


Model:S11/S11 Replacement Headset
Packaged Quantity:1
Product Line:Plantronics

Remote Control

Type: None

Service & Support

Type:1 year warranty