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Jabra BT5020 Bluetooth Wireless Headset

alaScore 73

14 reviews

Sep, 2015

  • No negative mentions yet

alaTest has collected and analyzed 14 reviews of Jabra BT5020 Bluetooth Wireless Headset. The average rating for this product is 3.8/5, compared to an average rating of 3.9/5 for other Headsets for all reviews. People are impressed by the sound and price.

comfort, price, sound

We analyzed user and expert ratings, product age and more factors. Compared to other Headsets the Jabra BT5020 Bluetooth Wireless Headset is awarded an overall alaScore™ of 73/100 = Good quality.

Review analysis

(Based on 14 reviews)

User Reviews  

Showing 14 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 14 Show Reviews: in English

Consumer review by: harysmith (

Good customer service


I purchased my Bluetooth online and received a promptly. After about a week of trying to get it to operate properly I decided to return it. I went online got a return authorization number and shipped it off. Shortly after I received an e-mail stating...

Dec, 2010

Consumer review by: chipper21 (



This item came apart after one month and unfortuately I did not buy the protection plan and glued it back together. I purchased this item for the price and brand because I have a Jabra Bluetooth 500, that's 5 years old and has held up well. What a big...

Nov, 2010

Consumer review by: scharelle (



I really like the fit and sound but it did fall apart for some odd reason I had only had it for a week and I did not purchase the protection plan so I glued it together and it still works. If you buy this please purchase the protection plan besides...

Nov, 2010

Consumer review by: mag69 (

works great


I had another Jabra that i lost and replaced it with this one. good value, seems to work well, a little different funtioning than my last one but no problems at all. A little smaller than my last one, just getting used to it. Would buy it another if I...

Nov, 2010

Consumer review by: mth4974 (

Too good to be true


I loved the fit, feel and sound quality on this headset. Plus it has a great amount of talk time on a single charge...BUT I will never by a bulk packaged item again! The first one of these I bought off **** for *** couldn't be manually paired. So I...

Nov, 2010

Consumer review by: kew99 (

Good for the price


The Jabra BT5020 is comfortable to wear and talk quality is excellent. I'm impressed with the range I get as well. As it was bulk packaging it came with only a brief startup guide and I had to pull the full user guide from the internet but this was...

Oct, 2010

Consumer review by: talkcom (

Good, comfortable, but longer wear hurts a little


I have owned many bluetooth, from cheap ***** versions to an expensive Plantronics. I really like Plantronics for quality and comfort, but I was looking for something without the big mic boom on my face and something more discreet. I have owned a Jabra...

Oct, 2010

Consumer review by: safo1 (



this product is a disappointment. the sound quality is poor - lots of static. it is awkward to wear. on the plus side, it was easy to program, once i got a magnifying glass to read the miniscule print on the directions.

Oct, 2010

Consumer review by: kpratt (

Great Headset


This is a super comfortable headset. It does not move around on the ear, which makes it sound like it would be irritating to the ear, but it is not. Great sound, and I think it is because the headset puts the sound so close to the ear canal and does...

Oct, 2010

Consumer review by: charlou1 (

Great Buy


This earpiece was a gift for my husband. He was pleased with the style, quality and sound of this earpiece. The delivery was fast and efficient and as always Overstock saved us $$$.

Oct, 2010