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Plantronics M20

Plantronics M20
alaScore 86

827 reviews

Apr, 2014

alaTest has collected and analyzed 827 reviews from magazines and websites. Comments about the portability and sound are generally positive. The value for money and comfort also get good views, but some have doubts about the reliability.

usability, comfort, value for money, sound, portability


We analyzed user and expert ratings, product age and more factors. Compared to other Headsets the Plantronics M20 is awarded an overall alaScore™ of 86/100 = Very good quality.

Review analysis

(Based on 827 reviews)

Expert Reviews  

User Reviews  

Showing 17 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 17 Show Reviews: in English | in other languages (79)

Consumer review by:

Amazon review summary for Plantronics M20


alaTest has collected and analyzed 347 user reviews of Plantronics M20 from The average user rating for this product is 4.2/5, compared to an average user rating of 3.7/5 for other Headsets on

87% of the reviews on give this product a positive rating.

This summary is based on the products: Plantronics M20 Bluetooth Headset - Retail Packaging - Graphite/BlackPlantronics M20 Bluetooth Headset - 11 Hours of Talk Time - (Non Retail Packaging)Plantronics M20 Bluetooth Headset - 11 Hours of Talk Time - Pair two phones and take a call from either one - iPhone displays headset battery meter -

Consumer review by:

perfect,it has made it easier for me


it frees up my hands when I need to write down a phone number.

Durable","Easy To Use","Great Interface","Improves Functionality","Lightweight

Consumer review by:

good value


This product seems to be an ecellent value.

Easy To Use","Great Interface","Improves Functionality","Lightweight


Consumer review by:

Plantronics M20


I always use the M20 when l am driving. I enjoy using it at home rather than having to hold it.

Durable","Easy To Use","Improves Functionality","Lightweight

Consumer review by:

Good Bluetooth unit.


The on\/off switch is the best I have ever had on a bluetooth. The Plantronics M20 is one of the better Bluetooth devices I have owned. All of the features work as promised.

Clear Signal","Connects Easily","Good Sound","Good Volume Control","Lightweight","Long Battery Life

Poor Noise Cancellation

Consumer review by:



This BT head set is a great form factor, good entry level device without being cheezy. Also the talking battery indicator is a nice touch!

Consumer review by:



Extremely fast shipping!!! This product is awsome!! Ive been through many bluetooths bc on the recieving line they say "BARLY CAN HEAR YOU' but with this amazing bluetooth can hear crystal clear. What i like most that it has a switch to turn on and...

Consumer review by:



Pros: Easy to setup, Good sound quality, Comfortable Cons: Putting it on takes a little effort

Consumer review by:



Great value works as described

Consumer review by:



was easy to sync, like the clearly marked button


Product Specifications


Display: No
Integrated Amplifier: No
LCD Display: No
Mute Control: No
Noise Cancellation: No
Sound System:Mono
Switchbox from Telephone to Headset: No
Volume Control: Yes


Bluetooth: Yes

General Features

Compatibility:for 4 and more brands
Form factor:Over the Ear Headset
Product Type:Over the Ear Headset
Type:Over the Ear