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Plantronics S12

Plantronics S12
alaScore 75

699 reviews

Aug, 2015

alaTest has collected and analyzed 699 reviews of Plantronics S12. The average rating for this product is 4.0/5, compared to an average rating of 3.9/5 for other Headsets for all reviews. Views about the portability and comfort are on the whole positive. The price and sound are also mentioned favorably.

usability, sound, price, comfort, portability

We analyzed user and expert ratings, product age and more factors. Compared to other Headsets the Plantronics S12 is awarded an overall alaScore™ of 75/100 = Good quality.

Review analysis

(Based on 699 reviews)

User Reviews  

Showing 674 review(s)

Expert Reviews User Reviews
Showing 1 - 591 of 674 Show Reviews: in English | in other languages (25)

Consumer review by: ( review summary for Plantronics S12


alaTest has collected and analyzed 6 user reviews of Plantronics S12 from The average user rating for this product is 4.0/5, compared to an average user rating of 3.9/5 for other Headsets on Reviewers are impressed by the price. The portability also gets good opinions.

usability, portability, price

83% of the reviews on give this product a positive rating.

This summary is based on the product: Plantronics S12 Amplifier with Duoset Headset

Aug, 2015

Consumer review by: ( review summary for Plantronics S12


alaTest has collected and analyzed 575 user reviews of Plantronics S12 from The average user rating for this product is 4.0/5, compared to an average user rating of 3.8/5 for other Headsets on People really like the portability and price. The comfort and sound are also appreciated, but there are some mixed views about the reliability.

usability, sound, comfort, price, portability

85% of the reviews on give this product a positive rating.

This summary is based on the products: Plantronics S12 Corded Telephone Headset SystemPlantronics Headset for S10, T10 and T20Plantronics Telephone Headset System 65145-01

Aug, 2015

Consumer review by: jackiera (

Plantronics S12 Headset System


This headset system is perfect for any office and easy to use. You can switch easily from the headset to the earpiece, or to the regular phone even when it's connected.

multi-purpose ear piece/headset, price, easy to use

takes a little bit of time to set up

Dec, 2006

Consumer review by: xwackyjackiex (

Plantronics S12 Headset System


i am purchasing this for work @ home, i'm on the phone for 8 hrs a day, and was esp lookin for incoming volume adjuster, not sure if this one has a good one, but the price is comparably reasonable among other qualified headsets, and it was also...

hands-free, headset rest, amp

need a separate telephone to hook it up to

Sep, 2006

Consumer review by: jerenity (

Plantronics S12 Headset System


This uses the same firefly headset in other plantronics products. It's only difference is the connector. The unit is overpriced for what it does, but it *does* what it says it will do. Too bad there is echo in the headset. It's very distracting when...

Does the job

Price, echo in the earpiece - you can hear yourself talking in the headset, the earpiece swivel

Jun, 2006

Consumer review by: Anaconda Sports (

Plantronics S12 Headset System




Feb, 2006

Consumer review by: John (

Works great!!!


This phone works great. The only issue I have is I wish the volume went higher and it had a speaker built into it for when you didnt want to use the headset. It works great and is a good phone.

Dec, 2011

Consumer review by: Nick (

Buzzing Sound


Would be nice if it worked. Will try a replacement.

No power required for it, long cords, simple design, nice big mute button

Buzzing sound many have complain of, poor sound quality, very thin headset cord, head set is a phone jack, not 3.5mm, making it impossible to replace. No way to turn ringer off

Sep, 2011

Consumer review by: MightyMouse (

Telephone Head Sets


Just what we needed, compared price with three other places, this was the best deal. Will order from them again.

performs well, comfortable, Design/Colors/Style, high quality, value for money, easy to use

Jul, 2011

Consumer review by: Rola Mack (

Don't Buy


My wife was excited to receive the phone being that she works at home as an operator. It worked for 1 day and after that no dial tone nothing. Then to return it because it was dropped shipped was a run around also. Been almost 30 days since I asked for...

Jul, 2011

Consumer review by: Willy (

Love it


The only thing that would make this better is if it had caller id or wireless headset. This product performs very well, does not take up a lot of desk space and is great for the home office user.

Feb, 2011

Consumer review by: N/A (

Failed and no help


I need a hands free phone for my work. If this was better quality, it would have been great. I am now going to use a cell phone with bluetooth and save some money.

I liked it while it worked

The headset started buzzing after about a month. Their tech people did not respond to my inquiry at all. Today the phone just went dead. I threw it away

Sep, 2010

Product Specifications

Hama is committed to developing and delivering products that achieve the highest performance at a most competitive price, within easy reach of everybody. Hama has dedicated manufacturing facilities and partners all over the world to meet the needs of all its customers for years to come. PRODUCT FEATURES: Completely convertible DuoSet headset - choose your preferred wearing style (ear band or headband); Firefly operation indicator lamp (red LED) lets others know if you are on the phone; Noise canceling microphone for an excellent audio quality; Works with the majority of corded business telephones; Volume adjustment to control your listening comfort; Mute button for privacy when conferring with colleagues; Hands-free working; Increased productivity; Excellent call clarity; Superior comfort; Power supply by 3x mignon (AA)-battery.

Audio Input

Microphone Form Factor:Built-in
Microphone Operation Mode:Mono

Audio Output

Connectivity Technology:Wired
Headphones Form Factor:Convertible/Ear-cup
Headphones Type:Monaural
Product Type:Headphone
Sound Output Mode:Mono

Audio System

Recommended Use:Corded phone


Packaged Quantity:1
Product Line:Plantronics/Plantronics Firefly


CE Product Type:Headset amplifier

Remote Control

Type: None