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HP ENVY TouchSmart 17

alaTest has collected and analyzed 168 reviews of HP ENVY TouchSmart 17. The average rating for this product is 4.2/5, compared to an average rating of 4.1/5 for other Laptops for all reviews. People really like the design and price. The screen and usability also get good reviews, whereas there are some negative reviews about the keyboard. The energy efficiency and reliability get mixed views.

performance, usability, screen, price, design


We analyzed user and expert ratings, product age and more factors. Compared to other Laptops the HP ENVY TouchSmart 17 is awarded an overall alaScore™ of 84/100 = Very good quality.

Review analysis

(Based on 168 reviews)

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User Reviews  

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Showing 1 - 56 of 79 Show Reviews: in English | in other languages (89)

Consumer review ( review summary for HP ENVY TouchSmart 17


alaTest has collected and analyzed 46 user reviews of HP ENVY TouchSmart 17 from The average user rating for this product is 4.0/5, compared to an average user rating of 3.9/5 for other Laptops on People really like the design and size. The price and usability also get good feedback. Many are negative about the portability, while there are mixed comments on the keyboard and reliability.

performance, usability, price, size, design


85% of the reviews on give this product a positive rating.

This summary is based on the products: HP ENVY 17-j020us Quad Edition Notebook PCHP ENVY 17-j020us Quad Edition Notebook PC

Jun, 2018

Expert review by (

HP Envy 17 review


When it comes to selecting our favorite mainstream Windows laptops these days the HP Envy 14 is pretty much at the tippy top of the list. (Hey, we don't just...

Oct, 2010

Expert review by : Brian Westover (

HP Envy 17 Review


As desktop replacements are becoming more the purview of gamers and creative professionals, it's getting harder to find a 17-inch laptop for mainstream consumers. The HP Envy 17 ($999 starting, $1609.99 as reviewed) is one of the few desktop...

Strong general performance; Excellent 4K display; Bang & Olufsen audio

Awkward drop-hinge design; No touch option with 4K resolution; Graphics don't support gaming

The HP Envy 17 gets updated with a refined design and a brilliant 4K display, but with no gaming prowess and no touch support, it may not have everything you want.

Aug, 2017

Expert review by : Dreyer Smit (

HP Envy 17: defying the skeptics


When it comes to reviewing laptops I prefer to stay away because they're basically all the same, with a few exceptions. So when it came time to replace my

Aug, 2012

Expert review by : Elias Plastiras (

HP Envy 17 notebook


HP's Envy 17 is a desktop replacement with plenty of speed under the hood, uses fourth-gen Core i7

Fast CPU ; Lots of RAM ; Plenty of internal storage

Bouncy keyboard ; Only single-band Wi-Fi ; No touchscreen

HP's Envy 17 is a big notebook that's suitable as a desktop replacement computer. It has a fourth-generation Intel Core i7 CPU, discrete NVIDIA graphics, and it can be used for almost any mainstream computing task. For the asking price, though, it...

Jul, 2013

Expert review by : Chris Holmes (

HP Envy 17 3D


You might not know it from the range of notebooks on the market but Nvidia isn't the only graphics company with 3D technology. The HP Envy 17 3D pairs ATI's Mobility Radeon HD 5850 with a 120Hz 1080p LED backlit screen, active shutter glasses and...

For a 17-inch monster laptop, the Envy 17 3D manages to look sleek and slim; it's packed with performance plus great sound and vision.

The battery life is exceptionally low and while the 3D works well for movies the support for 3D gaming is less impressive (it looks good but slows the frame rate)

The HP Envy 17 3D is a premium machine, with flaws. There are notebooks with slightly better 3D that can't match it for style or build quality. Apart from potential heat issues and a laughable battery life there's little to complain about apart from...

Apr, 2011

Expert review by : Elias Plastiras (

HP Envy 17 notebook


Our first glimpse of a fourth-generation Intel Core i7-equipped notebook comes in the form of HP's very large Envy 17. It's designed to be a stay-at-home computer, and it's powerful enough to replace a desktop for most tasks. You can perform typical...

Fast CPU ; Lots of RAM ; Plenty of internal storage

Bouncy keyboard ; Only single-band Wi-Fi ; No touchscreen

HP's Envy 17 is a big notebook that's suitable as a desktop replacement computer. It has a fourth-generation Intel Core i7 CPU, discrete NVIDIA graphics, and it can be used for almost any mainstream computing task. For the asking price, though, it...

Jul, 2013

Consumer review (

No Sound/CCC Issues


I am commenting on an envy 15 from 2012, but When on forums, these issues have not been addressed on the newer models either.

good price, works well when working

The HP Envys have catalyst Control Center issues where the computer struggles to switch between graphics cards. The sound also cuts out for weeks at a time. HP support is beyond awful and will not fix this ; Beware

Nov, 2013

Consumer review (

Very happy


If you need conversion to DVI use "Sapphire Active Displayport->DVI adapter" ; a passive cable does not work properly for me, this one works fine. * mSATA port is SATA III 6gbps speedy niceness; I got 500MB/sec off my replacement SSD. Not confirmed...

Roaringly fast CPU (for today..) ; Gorgeous LCD; crisp+bright, good color reproduction, 0 bad pix for me ; Quiet fan (compared to many; not annoying) ; Three simultaneously usable digital monitor outs (2 Displayport + HDMI ) - analog VGA sucks. This...

Very happy but... minor things ; 3D is a bit of a gimmick although quite nice on Google Earth. I see noticable flickering when it's on. I didn't buy this for the 3D and will rarely use it. It's not awe-inspiring ; 80gb SSD is not big enough for a...

Sep, 2012

Consumer review (

Didn't Fit!


I bought this as a replacement battery for my HP Envy 17 laptop, but it didn't fit! There are pins that need to line up and the placement on this battery was to the right of where they needed to be for those pins. I am disappointed that I will now have...

Aug, 2015

Consumer review (

Great product


Great computer, a little larger than I need and might have a little difficulty when traveling with the laptop. Anxious to see if I have room to work on the plane in those smaller-sized seats. Up overall, very happy with the speed, appearance and...

Easy to Use, Battery Life


Dec, 2013

Product Specifications


Audio system:Beats Audio / HD
Built-in Microphone: Yes
Built-in subwoofer: Yes
Number of built-in speakers:2 / 4 / 6
Speakers manufacturer:Bang & Olufsen


Battery Capacity:62
Battery capacity (Watt hours):62
Battery life (max):9
Battery performance:2800
Battery Technology:Lithium-Ion (Li-Ion)
Number of battery cells:6


Front Camera:Y / Yes
Front camera resolution:1280 x 720


Energy Star certified: Yes
EPEAT compliance:Silver
RoHS compliance: Yes
Wi-Fi certified:Y
WiFi certified: Yes


Color of product:Aluminium, Silver / Black, Silver / Silver
Form Factor:Clamshell
Housing material:Aluminium / Metal
Product type:Notebook


3D:N / Yes
3D compatibility:No / Yes
Aspect Ratio:16:9
Display Diagonal:17.3
Display number of colors:16.78 million colours
Display Resolution:1600 x 900 / 1920 x 1080
Display Surface:Gloss / Matt
HD type:Full HD / HD+
LED backlight: Yes
Touch screen:No / Yes
Touch technology:Multi-Touch
Touchscreen:N / No / Y / Yes

Energy Management

AC adapter frequency:50/60
AC adapter input voltage:100 - 240
AC adapter output voltage:19
AC adapter power:120 / 65
Power auto-sensing: Yes


Discrete graphics adapter:No / Y / Yes
Discrete graphics adapter memory:2 / 4
Discrete graphics adapter model:AMD Radeon HD 7690M XT / AMD Radeon HD 7850M / No / NVIDIA GeForce GT 740M / NVIDIA GeForce GT 750M
Discrete graphics memory type:GDDR3 / GDDR5
Graphics adapter Open GL support: Yes
Maximum graphics adapter memory:1.792
Maximum on-board graphics adapter memory:1.74
Number of discrete graphics adapters installed:1
Number of discrete graphics adapters supported:1
Number of displays supported (on-board graphics):2 / 3
On-board graphics adapter: Yes
On-board graphics adapter base frequency:400 / 650
On-board graphics adapter DirectX version:11.1
On-board graphics adapter dynamic frequency (max):1100 / 1150
On-board graphics adapter family:Intel® HD Graphics
On-board graphics adapter ID:0x116 / 0x166 / 0x416
On-board graphics adapter memory:1.7
On-board graphics adapter model:Intel HD Graphics 3000 / Intel HD Graphics 4000 / Intel HD Graphics 4600
On-board graphics adapter OpenGL version:4.3


Full-size keyboard: Yes
Island-style keyboard:Y / Yes
Keyboard backlit:Y / Yes
Numeric keypad: Yes
Pointing device:Clickpad / Touchpad
Windows keys: Yes


Internal memory:12 / 16 / 6 / 8
Internal memory type:DDR3-SDRAM / DDR3L-SDRAM
Maximum internal memory:16 / 8
Maximum internal memory (64-bit):16
Memory clock speed:1600
Memory form factor:SO-DIMM
Memory layout:1 x 2 + 1 x 4 / 1 x 4 + 1 x 8 / 1 x 8 / 2 x 4 / 2 x 8
Memory layout (slots x size):1 x 2 + 1 x 4 / 1 x 4 + 1 x 8 / 1 x 8 / 2 x 4 / 2 x 8
Memory slots:2x SO-DIMM


3G: No
4G:N / No
4G LTE: No
4G WiMAX: No
Bluetooth:No / Yes
Bluetooth version:4.0
Cabling technology:10/100/1000Base-T(X)
Data network: No
Ethernet LAN:Y / Yes
Ethernet LAN connection: Yes
Ethernet LAN data rates:10,100,1000
Wi-Fi: Yes
Wi-Fi standards:802.11a, 802.11b, 802.11g, 802.11n / 802.11a, 802.11g, 802.11n / 802.11b, 802.11g, 802.11n / IEEE 802.11b, IEEE 802.11g, IEEE 802.11n

Operational Conditions

Non-operating altitude:0 - 179921.3
Operating altitude:0 - 120078.7
Operating relative humidity (H-H):20 - 85
Operating relative humidity range:20 - 85
Operating temperature (T-T):5 - 35
Operating temperature range (T-T):5 - 35
Storage relative humidity (H-H):10 - 90
Storage relative humidity range:10 - 90
Storage temperature (T-T):-15 - 60
Storage temperature range (T-T):-15 - 60

Optical Drive

Disc types supported:BD, CD, DVD / CD, DVD
LightScribe: No
Optical Drive Type:Blu-Ray DVD Combo / DVD Super Multi

Other Features

64-bit computing: Yes
Audio system:Beats Audio / HD
Thunderbolt technology:N

Packaging Content

AC adapter included:Y
Cables included:AC
Power cord included:Y
Quick start guide:Y
Warranty card:Y

Packaging Data

AC adapter bundled: Yes
AC adapter included:Y / Yes
Cables included:AC
Manual: Yes
Package depth:13.6 / 3.15
Package height:13.6 / 3.15
Package weight:8.82
Package width:22 / 23.4
Power cord included: Yes
Quick start guide: Yes
Warranty card: Yes


Proximity sensor: Yes
TV tuner integrated: No

Ports & interfaces

CardBus PCMCIA slot type: No
Combo headphone/mic port: Yes
DC-in jack: Yes
DisplayPorts quantity:2
Docking connector: No
DVI port: No
Ethernet LAN (RJ-45) ports:1
Ethernet LAN (RJ-45) ports quantity:1
ExpressCard slot: No
HDMI ports quantity:1
Headphone connectivity:3.5 mm
Headphone outputs:1 / 2
Micro HDMI ports quantity:1
Microphone connectivity:3.5 mm
Microphone in:No / Yes
S/PDIF out port: No
SmartCard slot: No
USB 2.0 ports quantity:1
USB 3.0 (3.1 Gen 1) Type-A ports quantity:3 / 4
USB Sleep-and-Charge: Yes
USB Sleep-and-Charge ports:1


AC adapter frequency:50/60
AC adapter input voltage:100 - 240
AC adapter output voltage:19
AC adapter power:120 / 65
Power auto-sensing:Y


Bus type:DMI / DMI2
Chipset:Intel HM65 Express / Intel HM76 Express / Intel HM87
Conflict Free processor:No / Y / Yes
CPU multiplier (bus/core ratio):21 / 22
ECC supported by processor:N / No
FSB Parity: No
Integrated 4G WiMAX:Y / Yes
Maximum number of PCI Express lanes:1 / 16
Motherboard chipset:Intel HM65 Express / Intel HM76 Express / Intel HM87
PCI Express configurations:1x16, 1x8, 2x4, 2x8 / 1x16, 2x8, 1x8+2x4
PCI Express slots version:2.0 / 3.0
Processor:i5-4200M / I7-2670QM / I7-3612QM / i7-4700MQ / i7-4702MQ
Processor boost frequency:3.1 / 3.2 / 3.4
Processor cache:3 / 6
Processor cache type:Smart Cache
Processor codename:Haswell / Ivy Bridge / Sandy Bridge
Processor cores:2 / 4
Processor family:3rd gen Intel® Core™ i7 / 4th gen Intel® Core™ i5 / 4th gen Intel® Core™ i7 / Intel Core i7-2xxx / Intel Core i7-3xxx / Intel Core i7-4xxx
Processor frequency:2.1 / 2.2 / 2.4 / 2.5
Processor lithography:22 / 32
Processor Manufacturer:Intel
Processor model:i5-4200M / I7-2670QM / I7-3612QM / i7-4700MQ / i7-4702MQ
Processor operating modes:64-bit
Processor Series:Intel Core i5-4200 Mobile series / Intel Core i7-2600 Mobile series / Intel Core i7-3600 Mobile series / Intel Core i7-4700 Mobile series
Processor socket:PGA946 / PGA988 / Socket 1224
Processor threads:4 / 8
Stepping:C0 / D2 / E1
System bus data transfer rate:5
System bus rate:5
Thermal Design Power (TDP):35 / 37 / 45 / 47
Tjunction:100 / 105

Processor special features

CPU configuration (max):1
Embedded options available: No
Enhanced Intel SpeedStep Technology: Yes
Execute Disable Bit: Yes
Graphics & IMC lithography:22 / 32
Idle States: Yes
Intel 64:Y / Yes
Intel Active Management Technology: No
Intel AES New Instructions: Yes
Intel Anti-Theft Technology: Yes
Intel Clear Video HD Technology:No / Yes
Intel Clear Video Technology:N / No
Intel Clear Video Technology for MID: No
Intel Demand Based Switching: No
Intel Dual Display Capable Technology:No / Yes
Intel Enhanced Halt State:No / Yes
Intel Fast Memory Access:No / Yes
Intel FDI Technology:No / Yes
Intel Flex Memory Access:No / Yes
Intel HD Audio Technology: No
Intel HD Graphics:Y
Intel Hyper-Threading Technology: Yes
Intel Identity Protection Technology: Yes
Intel Identity Protection Technology version:1.00
Intel Insider: Yes
Intel InTru 3D Technology: Yes
Intel Matrix Storage Technology: No
Intel My WiFi Technology:No / Yes
Intel Quick Sync Video Technology: Yes
Intel Rapid Start Technology: No
Intel Rapid Storage Technology: No
Intel Secure Key Technology version:1.00
Intel Smart Cache: Yes
Intel Smart Connect Technology: No
Intel Smart Response Technology: No
Intel Trusted Execution Technology:No / Yes
Intel TSX-NI:N / Yes
Intel TSX-NI version:0.00
Intel Turbo Boost Technology:2.0 / Yes
Intel Virtualization Technology (VT-x):Y / Yes
Intel Virtualization Technology for Directed I/O (VT-d):No / Y / Yes
Intel vPro Technology: No
Intel VT-x with Extended Page Tables (EPT): Yes
Intel Wireless Display (WiDi) Technology: Yes
Intel® Active Management Technology (Intel® AMT):N / No
Intel® AES New Instructions (Intel® AES-NI):Y / Yes
Intel® Anti-Theft Technology (Intel® AT):Y / Yes
Intel® Built-in Visuals Technology: Yes
Intel® Clear Video HD Technology (Intel® CVT HD):No / Y / Yes
Intel® Clear Video Technology for Mobile Internet Devices (Intel CVT for MID):N / No
Intel® High Definition Audio (Intel® HD Audio):N / No
Intel® Hyper Threading Technology (Intel® HT Technology):Y / Yes
Intel® Identity Protection Technology (Intel® IPT):Y / Yes
Intel® Insider™: Yes
Intel® InTru™ 3D Technology:Y / Yes
Intel® Iris™ Pro Graphics: No
Intel® Matrix Storage Technology (Intel® MST):N / No
Intel® My WiFi Technology (Intel® MWT):No / Y / Yes
Intel® Quick Sync Video Technology: Yes
Intel® Rapid Start Technology: No
Intel® Secure Key:Y / Yes
Intel® Small Business Advantage (Intel® SBA):N / No
Intel® Smart Cache:Y / Yes
Intel® Smart Response Technology: No
Intel® Turbo Boost Technology: Yes
Intel® vPro™ Technology:N / No
Intel® Wireless Display (Intel® WiDi):Y / Yes
InTru™ 3D Technology: Yes
Processor ARK ID:53470 / 64901 / 75117 / 75119 / 76348
Processor code:SR02S / SR0MR / SR15H / SR15J / SR1HA
Processor package size:31 / 37.5
Supported instruction sets:AVX / AVX 2.0, SSE4.1, SSE4.2
Thermal Monitoring Technologies: Yes


Cable lock slot:N / Yes
Cable lock slot type:Kensington
Fingerprint reader: Yes
Password protection:Power on / Y
Password protection type:Power on


Bundled software:Beats Audio mit SRS 3D\nHP Connected Music\nHP Connected Photo\nHP CoolSense\nHP ProtectSmart\nHP SimplePass\nHP Connected ePrint\nCyberLink PowerDVD\nWindows Live Essentials\n7-Zip / Cyberlink YouCam DE\n7-zip / HP Utility Center\nHP Recovery Manager
Drivers included: Yes
Operating system architecture:64-bit
Operating system installed:Windows 7 Home Premium / Windows 8 / Windows 8.1
Pre-installed software:Beats Audio SRS 3D, HP Connected Music, HP Connected Photo, HP CoolSense, HP ProtectSmart, HP SimplePass, HP Connected ePrint, CyberLink PowerDVD, Windows Live Essentials, 7-Zip, Box (50 GB)
Trial software:Norton Internet Security / Symantec Norton Internet Security 2013


Card reader integrated: Yes
Compatible memory cards:MMC, SD / SD / SD, SDHC, SDXC
Hard disk rotational speed:5400
Hard Drive Capacity:1000 / 500 / 750
Hard Drive Interface:SATA / Serial ATA
Hard drive speed:5400
Host interface:SATA
Number of hard drives installed:1 / 2
Number of SSDs installed:1
Solid-state drive capacity:160
Storage media:HDD / SSD
Total Storage Capacity:1000 / 1500 / 160 / 2000 / 500 / 750

Weight & Dimensions

Depth:10.7 / 10.8
Height:1.2 / 1.28 / 1.31 / 1.52
Height (front):1.05 / 1.06
Height (rear):1.21 / 1.22
Weight:6.17 / 6.28 / 7.36 / 7.5