Visit our Business Solutions website >>

Samsung Series 5 Chromebook XE500C21

alaTest has collected and analyzed 374 reviews of Samsung Series 5 Chromebook XE500C21. The average rating for this product is 3.9/5, compared to an average rating of 4.1/5 for other Laptops for all reviews. People really like the battery and price. The portability and usability also get good views, but views about the sound and touchpad are mixed.

performance, usability, portability, price, battery

We analyzed user and expert ratings, product age and more factors. Compared to other Laptops the Samsung Series 5 Chromebook XE500C21 is awarded an overall alaScore™ of 86/100 = Very good quality.

See all Samsung Laptops

Review analysis

(Based on 374 reviews)

Expert Reviews  

User Reviews  

Showing 211 review(s)

Expert Reviews User Reviews


Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.
Showing 1 - 76 of 211 Show Reviews: in English | in other languages (161)

Consumer review ( review summary for Samsung Series 5 Chromebook XE500C21


alaTest has collected and analyzed 63 user reviews of Samsung Series 5 Chromebook XE500C21 from The average user rating for this product is 4.3/5, compared to an average user rating of 4.0/5 for other Laptops on Reviewers are impressed by the keyboard and price. The portability and usability also get good views, whereas there are some mixed reviews about the size.

performance, usability, portability, price, keyboard

90% of the reviews on give this product a positive rating.

This summary is based on the products: Samsung Series 5 Wi-Fi Chromebook (Arctic White)Samsung Series 5 Wi-Fi Chromebook (Arctic White)

Apr, 2018

Consumer review ( review summary for Samsung Series 5 Chromebook XE500C21


alaTest has collected and analyzed 3 user reviews of Samsung Series 5 Chromebook XE500C21 from The average user rating for this product is 5.0/5, compared to an average user rating of 3.9/5 for other Laptops on Views about the reliability and price are overall positive. The portability and usability also get good comments. Reviews are divided on the energy efficiency. Some have doubts about the sound.

performance, usability, portability, price, reliability


100% of the reviews on give this product a positive rating.

This summary is based on the products: Plastic Hinge Cover for Samsung Chromebook XE303 - silverPlastic Hinge Cover for Samsung Chromebook XE303 - silver

Apr, 2018

Expert review by : Nathan Edwards (

Samsung Series 5 3G Chromebook Review


If you've used the Chrome web browser, you've used Chrome OS. Google's latest netbook operating system is little more than a very, very thin client underneath the Chrome browser, and a Chromebook is a netbook-like object that runs Chrome OS instead...

Solid, portable hardware; multiband 3G radio; file browser support; great battery life; great keyboard

100MB/month data allocation is ludicrous; needs more plugin support; too pricey

At its price, though, the Chromebook loses its luster; there are just too many things that it doesn’t do, and too few things you can’t get from running the Chrome browser on a regular machine. It’s a good secondary device for a vanishingly small...

Sep, 2011

Expert review by : Sebastian Jentsch (

Review Samsung Series 5 Chromebook


First Netbook. Is Google's Chrome browser enough to be happy in t

Handy, hard-wearing; Bright display; Easy-to-use touchpad; Good keyboard; Long runtime; Good performance for the Web; DAU safety; High decree of Web & media capabilities

Software infrastructure is still under construction; Cloud-based operation needs to be rethought; Poor contrasts; Few connections; Printer, scanner can't be directly connected; Only wireless, no Ethernet

Whoever wants to use the Chromebook for office tasks, which will need to be done in Google Docs with numerous extensions, should above all think twice here. For younger users, it should be easy getting used to this netbook. It's precisely these...

Jun, 2011

Expert review by : Wired (

Chromebooks Find the Right Price


In every single way, the Samsung Chromebook — seriously, that's what they named this thing — is the lesser of the company's two Chrome OS portables. It's made with lower-quality materials. It has a smaller display. It has the guts of a tablet rather...

Jan, 2013

Expert review by : Chris Davies (

Samsung Series 5 Chromebook Review


You run your social life in the cloud. You handle your email in the cloud. You might even write your documents, store your music and keep your backups in the cloud. Why not do away with local computing altogether? That's the premise of Google's Chrome...

In many ways the Samsung Chromebook Series 5 – and indeed Chromebooks in general – makes perfect sense. Being able to throw open the lid of your notebook and get online in seconds, with little in the way of config or battery concerns, is a liberating...

Sep, 2011

Expert review by : Jerry Jackson (

Samsung Series 5 ChromeBook Review


The Samsung Series 5 ChromeBook is the first netbook alternative on the market to use the Google Chrome operating system rather than a more traditional OS like Windows. Is this $500 3G laptop a good deal or is the ChromeBook just "a web browser in a box?"

Chrome OS offers fast startup ; Cloud storage makes it effortless to replace a laptop ; Awesome matte (anti-glare) screen

It's "a browser in a box" ; Essentially a paperweight if you lose Wi-Fi or 3G access ; Minimal local storage

Jul, 2011

Expert review by : Nick Mokey (

Samsung Series 5 Chromebook Review


Samsung's Series 5 Chromebook comes with the price tag, weight and occasional unreliability of a true PC, but none of the power or flexibility.

Jun, 2011

Expert review by : Sherri L. Smith (

Samsung Chromebook Series 5


The first consumer notebook to run Google's web-based Chrome OS, the Samsung Chromebook Series 5 is designed for always-connected individuals.

Does the world need a computer with a web-only OS? Google seems to think so, and, in a connected world, the Samsung Series 5 Chromebook would seem to be the answer. It's an attractive and highly portable notebook that gives you near-instant access to...

Jun, 2011

Expert review by : Cisco Cheng (

Samsung Chromebook Series 5


With the Samsung Chromebook Series 5, the company's first Chromebook, you're paying more for a netbook that runs an unpolished OS than one that has Windows 7.

Lightning fast boot times. Losing files to a hard drive crash isn't a concern. Big, bright 12-inch screen. Excellent battery life. Improved HD video playback. Samsung throws in a 4GB SD card

More expensive than Windows-based netbooks. Media player is very primitive. Clickpad is a bit wonky. No Ethernet or Bluetooth. VGA requires a dongle attachment. File management is hard to grasp. Web Store doesn't have enough apps to make the Chrome OS...

Jun, 2011

Expert review by : Mike Isaac (

Review: Samsung Series 5 Chromebook


Samsung's Series 5 notebook is the mere physical vehicle for Google's cloud-based vision of the future — a world where users aren't bogged down by...

Ideal for dedicated Google apps users. Battery affords 7.5 hours of surfing time, even with the bright 12.1-inch screen at full bore. Built-in developer mode lets you tinker with the bare-bones Linux guts underneath

Too many open tabs test the Chromebook’s resources. Only 100 MB of free monthly 3G service most likely means signing up for a new data plan. 0 leans towards the high end for a web-only notebook. Selection of web apps in Chrome web store leaves a lot to...

Jun, 2011

Expert review by : JoannaStern (

Samsung Chromebook Series 5 review


The Samsung Chromebook Series 5 isn't just any laptop — it's one we've been waiting on since the fall of 2009. It was then, back in an economy where netbooks were still selling like hotcakes, that...

Thin and light design ; Bright, matte display ; Speedy boot and resume times

Can get sluggish ; No real control panel, native system settings ; No offline app support ; More expensive than the average Atom netbook

Flat out, the speed and stability are just not there, and that makes it hard to recommend the $430 laptop to even tech-savvy friends

Jun, 2011

Product Specifications


Audio system:HD / HD Audio / HDA / High Definition (HD) / SRS Premium Sound
Built-in Microphone: Yes
Built-in speaker(s):Y
Built-in speakers: Yes
Number of built-in speakers:2
Speaker Power:1.5 / 3


Battery Capacity:41 / 61 / 8200 / 8280
Battery capacity (Watt hours):41 / 61
Battery life (max):6.5 / 8.5
Battery performance:8200 / 8280
Battery Technology:Lithium Polymer (LiPo) / Lithium-Ion (Li-Ion)
Number of battery cells:4 / 6


Front Camera:N / Y / Yes
Front camera resolution (numeric):1 / 1.3


Energy Star certified: Yes
Wi-Fi certified:Y
WiFi certified: Yes


Color of product:Black / Black, Silver / Black, White / White
Form Factor:Clamshell
Product type:Chromebook / Netbook


3D compatibility: No
Aspect Ratio:16:10
Display brightness:300
Display Diagonal:12.1
Display Resolution:1280 x 800
Display Surface:Matt
HD type:Not supported
LED backlight: Yes
Touch screen: No
Touchscreen:N / No

Energy Management

AC adapter frequency:50/60
AC adapter input voltage:100 - 240
AC adapter power:40
Power supply:40


Discrete graphics adapter:N / No
Discrete graphics adapter model: No
On-board graphics adapter: Yes
On-board graphics adapter base frequency:200
On-board graphics adapter family:Intel GMA / Intel® HD Graphics
On-board graphics adapter model:Intel GMA 3150 / Intel HD Graphics


Keyboard language:English
Keyboard Layout:AZERTY / QWERTY
Keyboard number of keys:74 / 75
Keyboard type:AZERTY / QWERTY
Numeric keypad: No
Pointing device:Touchpad / Touchpad + Scroll zone
Windows keys:No / Yes


Internal memory:2
Internal memory type:DDR2-SDRAM / DDR3-SDRAM
Maximum internal memory:2
Memory form factor:On-board
Memory layout:1 x 2
Memory layout (slots x size):1 x 2
Memory slots:1x SO-DIMM


3G:No / Yes
3G standards:HSPA / HSPA+
4G WiMAX: No
Bluetooth:No / Yes
Data network:3G
Ethernet LAN:N / No / Y
Ethernet LAN connection:No / Yes
Ethernet LAN data rates:10,100,1000
Network standard:IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n / IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Networking features:WLAN / WLAN, 3G
Networking standards:IEEE 802.11a,IEEE 802.11b,IEEE 802.11g,IEEE 802.11n / IEEE 802.11b,IEEE 802.11g,IEEE 802.11n
SIM card support: No
Wi-Fi: Yes
Wi-Fi standards:802.11a, 802.11b, 802.11g, 802.11n / 802.11b, 802.11g, 802.11n

Optical Drive

LightScribe: No
Optical Drive Type: No

Other Features

Audio system:HD / HD Audio / HDA / High Definition (HD) / SRS Premium Sound
Dimensions (WxDxH):11.6 x 8.64 x 0.783 / 11.6 x 8.66 x 0.787
Graphics:GMA 3150
Graphics adapter:GMA 3150
Graphics adapter family:Intel
Hard disk drive, user password: Yes
HDD user password:Y
Infrared data port: No
Number of products included:1
Power Requirements:100 - 240 V
Power supply type:AC/DC
Wireless Technology:802.11 a/b/g/n / 802.11 b/g/n / 802.11a/b/g/n / 802.11b/g/n / Wi-Fi

Packaging Data

AC adapter bundled: Yes
AC adapter included:Y / Yes
Cables included:AC / Yes
Handheld remote control: No
Manual: Yes
Quick start guide: Yes
Warranty card: Yes


GPS (satellite):N
TV tuner integrated: No

Ports & interfaces

CardBus PCMCIA slot type: No
DC-in jack: Yes
Docking connector:No / Yes
DVI port: No
Ethernet LAN (RJ-45) ports:1
Ethernet LAN (RJ-45) ports quantity:1
ExpressCard slot: No
Headphone connectivity:3.5 mm
Headphone outputs:1
Microphone connectivity:3.5 mm
Microphone in: Yes
Port replicator: No
S/PDIF out port: No
SmartCard slot: No
TV out:N
TV out port: No
USB 2.0 ports quantity:2 / 3
USB 3.0 (3.1 Gen 1) Type-A ports quantity:3
VGA (D-Sub) ports quantity:1


AC adapter frequency:50/60
AC adapter input voltage:100 - 240
AC adapter power:40
Power supply:40


Chipset:Intel NM10
Conflict Free processor:Y / Yes
Motherboard chipset:Intel NM10
Number of Processing Die Transistors:17
Processing die size:87
Processor cache:1
Processor cache type:L2
Processor codename:Pineview
Processor cores:2
Processor family:Intel Atom / Intel® Atom™
Processor frequency:1.66
Processor front side bus:667
Processor lithography:45
Processor Manufacturer:Intel
Processor model:N570
Processor operating modes:64-bit
Processor threads:4
System bus data transfer rate:2.5
System bus rate:2.5
Thermal Design Power (TDP):8.5

Processor special features

Embedded options available: No
Enhanced Intel SpeedStep Technology: Yes
Execute Disable Bit: Yes
Intel 64:Y / Yes
Intel Anti-Theft Technology: No
Intel Clear Video HD Technology: No
Intel Clear Video Technology: No
Intel Clear Video Technology for MID: No
Intel Demand Based Switching: No
Intel Hyper-Threading Technology: Yes
Intel Identity Protection Technology: No
Intel Insider: No
Intel InTru 3D Technology: No
Intel My WiFi Technology: No
Intel Quick Sync Video Technology: No
Intel Rapid Start Technology: No
Intel Smart Connect Technology: No
Intel Smart Response Technology: No
Intel Trusted Execution Technology: No
Intel Turbo Boost Technology: No
Intel Virtualization Technology (VT-x):N / No
Intel Virtualization Technology for Directed I/O (VT-d):N / No
Intel vPro Technology: No
Intel Wireless Display (WiDi) Technology: No
Intel® Anti-Theft Technology (Intel® AT): No
Intel® Clear Video HD Technology (Intel® CVT HD): No
Intel® Clear Video Technology for Mobile Internet Devices (Intel CVT for MID): No
Intel® Hyper Threading Technology (Intel® HT Technology):Y / Yes
Intel® Identity Protection Technology (Intel® IPT): No
Intel® Insider™: No
Intel® InTru™ 3D Technology: No
Intel® My WiFi Technology (Intel® MWT): No
Intel® Quick Sync Video Technology: No
Intel® Rapid Start Technology: No
Intel® Small Business Advantage (Intel® SBA): No
Intel® Smart Response Technology: No
Intel® Turbo Boost Technology:N / No
Intel® vPro™ Technology: No
Intel® Wireless Display (Intel® WiDi): No
InTru™ 3D Technology: No
Processor ARK ID:55637
Processor package size:22 x 22
Supported instruction sets:SSE2,SSE3,SSSE3
Thermal Monitoring Technologies:Y


BIOS password: Yes
Fingerprint reader: No
Password protection:BIOS, HDD
Password protection type:BIOS, HDD
Trusted Platform Module (TPM): Yes


Drivers included: Yes
Operating system installed:Chrome OS


Card reader integrated: Yes
Compatible memory cards:MMC, SD, SDHC, SDXC
Number of hard drives installed:1
Number of SSDs installed:1
Solid-state drive capacity:16
Solid-state drive interface:Micro Serial ATA / Serial ATA
Solid-state drive interfaces:Micro Serial ATA / SATA
Storage media:SSD
Total Storage Capacity:16

Weight & Dimensions

Depth:8.58 / 8.62 / 8.66
Height:0.783 / 0.787 / 0.799
Height (front):0.783
Height (rear):0.787
Weight:2.87 / 3.26 / 3.31