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Samsung Series 5 Chromebook XE500C21

alaTest has collected and analyzed 375 reviews of Samsung Series 5 Chromebook XE500C21. The average rating for this product is 3.9/5, compared to an average rating of 4.1/5 for other Laptops for all reviews. People are impressed by the battery and price. The portability and usability also get good feedback, whereas the sound and touchpad get mixed views.

performance, usability, portability, price, battery

We analyzed user and expert ratings, product age and more factors. Compared to other Laptops the Samsung Series 5 Chromebook XE500C21 is awarded an overall alaScore™ of 86/100 = Very good quality.

See all Samsung Laptops

Review analysis

(Based on 375 reviews)

Expert Reviews  

User Reviews  

Showing 212 review(s)

Expert Reviews User Reviews


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Showing 1 - 76 of 212 Show Reviews: in English | in other languages (161)

Consumer review ( review summary for Samsung Series 5 Chromebook XE500C21


alaTest has collected and analyzed 63 user reviews of Samsung Series 5 Chromebook XE500C21 from The average user rating for this product is 4.3/5, compared to an average user rating of 4.0/5 for other Laptops on People are impressed by the keyboard and price. The portability and usability also get good feedback, whereas comments are divided on the size.

performance, usability, portability, price, keyboard

90% of the reviews on give this product a positive rating.

This summary is based on the products: Samsung Series 5 Wi-Fi Chromebook (Arctic White)Samsung Series 5 Wi-Fi Chromebook (Arctic White)

Jul, 2018

Consumer review ( review summary for Samsung Series 5 Chromebook XE500C21


alaTest has collected and analyzed 3 user reviews of Samsung Series 5 Chromebook XE500C21 from The average user rating for this product is 5.0/5, compared to an average user rating of 3.9/5 for other Laptops on Reviews about the reliability and price are on the whole positive. The portability and usability also get good feedback. There are some less positive views about the sound. There are some mixed opinions about the energy efficiency.

performance, usability, portability, price, reliability


100% of the reviews on give this product a positive rating.

This summary is based on the products: Plastic Hinge Cover for Samsung Chromebook XE303 - silverPlastic Hinge Cover for Samsung Chromebook XE303 - silver

Jul, 2018

Expert review by : Nick Mokey (

Samsung Series 5 Chromebook Review


Samsung's Series 5 Chromebook comes with the price tag, weight and occasional unreliability of a true PC, but none of the power or flexibility.

Jun, 2011

Expert review by (

Samsung Chromebook Series 5 review


For almost two years now, Google's been talking up the idea of always-on, always-connected laptops based on a version of its Chrome browser. Local storage, o...

Jun, 2011

Expert review by : Wired (

Chromebooks Find the Right Price


In every single way, the Samsung Chromebook — seriously, that's what they named this thing — is the lesser of the company's two Chrome OS portables. It's made with lower-quality materials. It has a smaller display. It has the guts of a tablet rather...

Jan, 2013

Expert review by : Cisco Cheng (

Samsung Chromebook Series 5


With the Samsung Chromebook Series 5, the company's first Chromebook, you're paying more for a netbook that runs an unpolished OS than one that has Windows 7.

Lightning fast boot times. Losing files to a hard drive crash isn't a concern. Big, bright 12-inch screen. Excellent battery life. Improved HD video playback. Samsung throws in a 4GB SD card

More expensive than Windows-based netbooks. Media player is very primitive. Clickpad is a bit wonky. No Ethernet or Bluetooth. VGA requires a dongle attachment. File management is hard to grasp. Web Store doesn't have enough apps to make the Chrome OS...

Jun, 2011

Expert review by : Mike Isaac (

Review: Samsung Series 5 Chromebook


Samsung's Series 5 notebook is the mere physical vehicle for Google's cloud-based vision of the future — a world where users aren't bogged down by...

Ideal for dedicated Google apps users. Battery affords 7.5 hours of surfing time, even with the bright 12.1-inch screen at full bore. Built-in developer mode lets you tinker with the bare-bones Linux guts underneath

Too many open tabs test the Chromebook’s resources. Only 100 MB of free monthly 3G service most likely means signing up for a new data plan. 0 leans towards the high end for a web-only notebook. Selection of web apps in Chrome web store leaves a lot to...

Jun, 2011

Expert review by : JoannaStern (

Samsung Chromebook Series 5 review


The Samsung Chromebook Series 5 isn't just any laptop — it's one we've been waiting on since the fall of 2009. It was then, back in an economy where netbooks were still selling like hotcakes, that...

Thin and light design ; Bright, matte display ; Speedy boot and resume times

Can get sluggish ; No real control panel, native system settings ; No offline app support ; More expensive than the average Atom netbook

Flat out, the speed and stability are just not there, and that makes it hard to recommend the $430 laptop to even tech-savvy friends

Jun, 2011

Expert review by : Joshua Goldman (

Samsung Chromebook Series 5 review


Editors' note (October 18, 2012): The Samsung Chromebook reviewed here has been replaced by a newer $249 model .

The Samsung Chromebook Series 5 is a small, attractive Netbook with long battery life, true instant-on Web access, and enough computing to use the Internet.

The Series 5 is expensive for its features and abilities, and using it can be frustrating depending on your wireless signal strength.

Despite solid hardware, great battery life, and fast startup, we can't recommend the Samsung Chromebook Series 5 until and unless Google improves the Chrome OS.

Jun, 2011

Expert review by : Jason Cross (

Samsung Series 5 Chromebook


Chrome OS is here. The Series 5 from Samsung is the first of the so-called Chromebooks, and I'm not sure it's exactly what we all had in mind when Google announced Chrome OS two years ago. Back then our imaginations pictured computers that were thinner...

Good keyboard and clickpad ; Fast boot and resume

Poor performance ; Severly limited utility

The Series 5 is attractive and well built for its price, but Chrome OS offers such limited functionality that it's hard to recommend.

Jun, 2011

Expert review by : Chris Ziegler (

Samsung Chromebook review


People laugh when I pull the old Samsung Series 5 Chromebook out of my bag. I almost feel the need to apologize for it when I turn it on: “Here's a $450 laptop that just browses the web. Sorry, everyone!” The big Chrome logo on the machine's lid is a...

Effortlessly light ; Cheap, even by Chromebook standards ; USB 3.0 and HDMI compatibility

Software still stuttery from time to time ; Creaky plastic ; Odd, inconvenient port placement

This Chromebook performed like a Chromebook

Expert review by : Sherri L. Smith (

Samsung Chromebook Series 5


The first consumer notebook to run Google's web-based Chrome OS, the Samsung Chromebook Series 5 is designed for always-connected individuals.

Does the world need a computer with a web-only OS? Google seems to think so, and, in a connected world, the Samsung Series 5 Chromebook would seem to be the answer. It's an attractive and highly portable notebook that gives you near-instant access to...

Jun, 2011

Product Specifications


Audio system:HD / HD Audio / HDA / High Definition (HD) / SRS Premium Sound
Built-in Microphone: Yes
Built-in speaker(s):Y
Built-in speakers: Yes
Number of built-in speakers:2
Speaker Power:1.5 / 3


Battery Capacity:41 / 61 / 8200 / 8280
Battery capacity (Watt hours):41 / 61
Battery life (max):6.5 / 8.5
Battery performance:8200 / 8280
Battery Technology:Lithium Polymer (LiPo) / Lithium-Ion (Li-Ion)
Number of battery cells:4 / 6


Front Camera:N / Y / Yes
Front camera resolution (numeric):1 / 1.3


Energy Star certified: Yes
Wi-Fi certified:Y
WiFi certified: Yes


Color of product:Black / Black, Silver / Black, White / White
Form Factor:Clamshell
Product type:Chromebook / Netbook


3D compatibility: No
Aspect Ratio:16:10
Display brightness:300
Display Diagonal:12.1
Display Resolution:1280 x 800
Display Surface:Matt
HD type:Not supported
LED backlight: Yes
Touch screen: No
Touchscreen:N / No

Energy Management

AC adapter frequency:50/60
AC adapter input voltage:100 - 240
AC adapter power:40
Power supply:40


Discrete graphics adapter:N / No
Discrete graphics adapter model: No
On-board graphics adapter: Yes
On-board graphics adapter base frequency:200
On-board graphics adapter family:Intel GMA / Intel® HD Graphics
On-board graphics adapter model:Intel GMA 3150 / Intel HD Graphics


Keyboard language:English
Keyboard Layout:AZERTY / QWERTY
Keyboard number of keys:74 / 75
Keyboard type:AZERTY / QWERTY
Numeric keypad: No
Pointing device:Touchpad / Touchpad + Scroll zone
Windows keys:No / Yes


Internal memory:2
Internal memory type:DDR2-SDRAM / DDR3-SDRAM
Maximum internal memory:2
Memory form factor:On-board
Memory layout:1 x 2
Memory layout (slots x size):1 x 2
Memory slots:1x SO-DIMM


3G:No / Yes
3G standards:HSPA / HSPA+
4G WiMAX: No
Bluetooth:No / Yes
Data network:3G
Ethernet LAN:N / No / Y
Ethernet LAN connection:No / Yes
Ethernet LAN data rates:10,100,1000
Network standard:IEEE 802.11a, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n / IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Networking features:WLAN / WLAN, 3G
Networking standards:IEEE 802.11a,IEEE 802.11b,IEEE 802.11g,IEEE 802.11n / IEEE 802.11b,IEEE 802.11g,IEEE 802.11n
SIM card support: No
Wi-Fi: Yes
Wi-Fi standards:802.11a, 802.11b, 802.11g, 802.11n / 802.11b, 802.11g, 802.11n

Optical Drive

LightScribe: No
Optical Drive Type: No

Other Features

Audio system:HD / HD Audio / HDA / High Definition (HD) / SRS Premium Sound
Dimensions (WxDxH):11.6 x 8.64 x 0.783 / 11.6 x 8.66 x 0.787
Graphics:GMA 3150
Graphics adapter:GMA 3150
Graphics adapter family:Intel
Hard disk drive, user password: Yes
HDD user password:Y
Infrared data port: No
Number of products included:1
Power Requirements:100 - 240 V
Power supply type:AC/DC
Wireless Technology:802.11 a/b/g/n / 802.11 b/g/n / 802.11a/b/g/n / 802.11b/g/n / Wi-Fi

Packaging Content

AC adapter included:Y
Cables included:AC
Quick start guide:Y
Warranty card:Y

Packaging Data

AC adapter bundled: Yes
AC adapter included:Y / Yes
Cables included:AC / Yes
Handheld remote control: No
Manual: Yes
Quick start guide: Yes
Warranty card: Yes


GPS (satellite):N
TV tuner integrated: No

Ports & interfaces

CardBus PCMCIA slot type: No
DC-in jack: Yes
Docking connector:No / Yes
DVI port: No
Ethernet LAN (RJ-45) ports:1
Ethernet LAN (RJ-45) ports quantity:1
ExpressCard slot: No
Headphone connectivity:3.5 mm
Headphone outputs:1
Microphone connectivity:3.5 mm
Microphone in: Yes
Port replicator: No
S/PDIF out port: No
SmartCard slot: No
TV out:N
TV out port: No
USB 2.0 ports quantity:2 / 3
USB 3.0 (3.1 Gen 1) Type-A ports quantity:3
VGA (D-Sub) ports quantity:1


AC adapter frequency:50/60
AC adapter input voltage:100 - 240
AC adapter power:40
Power supply:40


Chipset:Intel NM10
Conflict Free processor:Y / Yes
Motherboard chipset:Intel NM10
Number of Processing Die Transistors:17
Processing die size:87
Processor cache:1
Processor cache type:L2
Processor codename:Pineview
Processor cores:2
Processor family:Intel Atom / Intel® Atom™
Processor frequency:1.66
Processor front side bus:667
Processor lithography:45
Processor Manufacturer:Intel
Processor model:N570
Processor operating modes:64-bit
Processor threads:4
System bus data transfer rate:2.5
System bus rate:2.5
Thermal Design Power (TDP):8.5

Processor special features

Embedded options available: No
Enhanced Intel SpeedStep Technology: Yes
Execute Disable Bit: Yes
Intel 64:Y / Yes
Intel Anti-Theft Technology: No
Intel Clear Video HD Technology: No
Intel Clear Video Technology: No
Intel Clear Video Technology for MID: No
Intel Demand Based Switching: No
Intel Hyper-Threading Technology: Yes
Intel Identity Protection Technology: No
Intel Insider: No
Intel InTru 3D Technology: No
Intel My WiFi Technology: No
Intel Quick Sync Video Technology: No
Intel Rapid Start Technology: No
Intel Smart Connect Technology: No
Intel Smart Response Technology: No
Intel Trusted Execution Technology: No
Intel Turbo Boost Technology: No
Intel Virtualization Technology (VT-x):N / No
Intel Virtualization Technology for Directed I/O (VT-d):N / No
Intel vPro Technology: No
Intel Wireless Display (WiDi) Technology: No
Intel® Anti-Theft Technology (Intel® AT): No
Intel® Clear Video HD Technology (Intel® CVT HD): No
Intel® Clear Video Technology for Mobile Internet Devices (Intel CVT for MID): No
Intel® Hyper Threading Technology (Intel® HT Technology):Y / Yes
Intel® Identity Protection Technology (Intel® IPT): No
Intel® Insider™: No
Intel® InTru™ 3D Technology: No
Intel® My WiFi Technology (Intel® MWT): No
Intel® Quick Sync Video Technology: No
Intel® Rapid Start Technology: No
Intel® Small Business Advantage (Intel® SBA): No
Intel® Smart Response Technology: No
Intel® Turbo Boost Technology:N / No
Intel® vPro™ Technology: No
Intel® Wireless Display (Intel® WiDi): No
InTru™ 3D Technology: No
Processor ARK ID:55637
Processor package size:22 x 22
Supported instruction sets:SSE2,SSE3,SSSE3
Thermal Monitoring Technologies:Y


BIOS password: Yes
Fingerprint reader: No
Password protection:BIOS, HDD
Password protection type:BIOS, HDD
Trusted Platform Module (TPM): Yes


Drivers included: Yes
Operating system installed:Chrome OS


Card reader integrated: Yes
Compatible memory cards:MMC, SD, SDHC, SDXC
Number of hard drives installed:1
Number of SSDs installed:1
Solid-state drive capacity:16
Solid-state drive interface:Micro Serial ATA / Serial ATA
Solid-state drive interfaces:Micro Serial ATA / SATA
Storage media:SSD
Total Storage Capacity:16

Weight & Dimensions

Depth:8.58 / 8.62 / 8.66
Height:0.783 / 0.787 / 0.799
Height (front):0.783
Height (rear):0.787
Weight:2.87 / 3.26 / 3.31