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Samsung : SMK9175ST 1.7 cu. ft. Over the Range Microwave - Stainless Steel

Samsung : SMK9175ST 1.7 cu. ft. Over the Range Microwave - Stainless Steel
alaAverage 1.6

19 reviews

Jul, 2014

alaTest has collected and analyzed 19 reviews from magazines and websites. People really like the reliability. The design is also appreciated, but many are less positive about the value for money.

Review analysis

(Based on 19 reviews)

User Reviews  

Showing 19 review(s)

Expert Reviews User Reviews
Showing 1 - 19 of 19 Show Reviews: in English

Consumer review by:

Amazon.com review summary for Samsung : SMK9175ST 1.7 cu. Ft. Over the Range Microwave - Stainless Steel

 

alaTest has collected and analyzed 11 user reviews of Samsung : SMK9175ST 1.7 cu. Ft. Over the Range Microwave - Stainless Steel from Amazon.com. The average user rating for this product is 2.0/5, compared to an average user rating of 3.7/5 for other Microwaves on Amazon.com.

usability, design, reliability

36% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the product: Samsung : SMK9175ST 1.7 cu. ft. Over the Range Microwave - Stainless Steel

Consumer review by:

Overly Expensive

 

The wire racks, which are essential to the cooking process, are designed badly. First, the bottom rack is too small to fit correctly on the ceramic base. At least one leg is always out of the track which causes the rack to tilt. A tilted rack with hot...

Fits over the range

Many, many desugb fkaws

Consumer review by:

Great performance and good looking BUT many are lemons.

 

When you turn on the convection oven you will hear very loud grinding noises (like metal on metal). I purchased two of them and they both had the same problem. Samsung will correct it by sending out a technician, but it has been very inconvenient at at...

Good looking and good microwave

Bad grinding (breaking) sound when you turn on the convection oven

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Consumer review by:

Great performance and good looking BUT many are lemons.

 

When you turn on the convection oven you will hear very loud grinding noises (like metal on metal). I purchased two of them and they both had the same problem. Samsung will correct it by sending out a technician, but it has been very inconvenient at at...

Good looking and good microwave

Bad grinding (breaking) sound when you turn on the convection oven

Consumer review by:

Had less than two years and three parts are bad...

 

Should have kept the other microwave

None

Had this installed less than two years ago and in the past month, it stopped heating....been told that two parts are bad on it as well as the magnetron....had a technician to my home last week and now being told that the main board is toast....and that is

Consumer review by:

a design flaw called keypad 5e or se failure

 

Samsung microwave has a design flaw called keypad 5e or se failure I bought this microwave. It failed after few months. Before you buy samsung microwave you should go online and search for "samsung 5e or se error. This error caused by steam and heat...

Customer service is the most terrible company I ever deal with

Samsung microwave has a design flaw called keypad 5e or se failure ; I bought this microwave. It failed after few months

Consumer review by:

Overly Expensive

 

The wire racks, which are essential to the cooking process, are designed badly. First, the bottom rack is too small to fit correctly on the ceramic base. At least one leg is always out of the track which causes the rack to tilt. A tilted rack with hot...

Fits over the range

Many, many desugb fkaws

Consumer review by:

Do not buy this microwave.

 

It is beautiful, and the microwave function works well- but I could have had both of those in a Samsung model for less than half the price. Instead, we have to wait for a technician for 10 days, and then pay to have it un-installed, and then installed...

When I tried to use the convection option for the first time, there was a terrible clunking sound. Samsung would not even schedule a technician, before sending the parts. It seems that they know what the problem is

This is an over the range microwave that we paid to have installed. Samsung will not fix it until we take it down, and then, have it installed ourselves again. This will mean that the installation - 3 times- will cost over $350 - some warranty

Consumer review by:

Samsung SMK9175ST - microwave oven with grill and built-in exhaust system - over-range

 

It is beautiful, and the microwave function works well- but I could have had both of those in a Samsung model for less than half the price. Instead, we have to wait for a technician for 10 days, and then pay to have it un-installed, and then installed...

When I tried to use the convection option for the first time, there was a terrible clunking sound. Samsung would not even schedule a technician, before sending the parts. It seems that they know what the problem is

This is an over the range microwave that we paid to have installed. Samsung will not fix it until we take it down, and then, have it installed ourselves again. This will mean that the installation - 3 times- will cost over $350 - some warranty

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