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Creative ZEN Touch

alaTest has collected and analyzed 3246 reviews of Creative ZEN Touch. The average rating for this product is 3.9/5, compared to an average rating of 3.9/5 for other MP3 Players for all reviews. People are impressed by the battery and price. The sound and usability are also mentioned favorably, but many are critical about the reliability and portability.

design, usability, sound, price, battery

portability, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other MP3 Players the Creative ZEN Touch is awarded an overall alaScore™ of 83/100 = Very good quality.

Review analysis

(Based on 3246 reviews)

Expert Reviews  

User Reviews  

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Consumer review by: ( review summary for Creative ZEN Touch


alaTest has collected and analyzed 1171 user reviews of Creative ZEN Touch from The average user rating for this product is 4.3/5, compared to an average user rating of 4.0/5 for other MP3 Players on Reviews about the battery and price are on the whole positive. The sound and design are also appreciated, but there are some critical opinions about the reliability and portability.

usability, design, sound, price, battery

portability, reliability

90% of the reviews on give this product a positive rating.

This summary is based on the products: Creative Zen Touch 20GB MP3 PlayerCreative Zen Touch 20GB MP3 Player

Jan, 2017

Consumer review by: ( review summary for Creative ZEN Touch


alaTest has collected and analyzed 1136 user reviews of Creative ZEN Touch from The average user rating for this product is 3.5/5, compared to an average user rating of 3.8/5 for other MP3 Players on Views about the performance and price are generally positive. The sound and usability are also mentioned favorably. There are some critical opinions about the portability and reliability.

design, usability, sound, price, performance

reliability, portability

71% of the reviews on give this product a positive rating.

This summary is based on the products: Creative Zen Touch 20 GB MP3 PlayerCreative Zen Touch 20 GB MP3 Player

Jan, 2017

Expert review by: James Kim (

Creative Zen Touch review: Creative Zen Touch


Awesome battery life; innovative Touch Pad; excellent sound quality; simple and durable design, decent value.

Battery is not removable unlike another Zen model; some convenient menu features found in past Zens not included; LCD contrast could use work.

Lately, Creative has been churning out players with great battery life and excellent sound quality. The Zen Touch offers all this and more, making it a legitimate challenger to the Apple iPod.

May, 2005

Expert review by: Tom Mainelli (

Zen Touch 20GB Mp3 Player


A legitimate alternative to Apple's slimmer and lighter 20GB IPod, Creative's $240 Zen Touch has a more durable exterior and dramatically better battery life than the IPod. Nevertheless, while the Zen Touch may please buyers new to the Creative line,...

The Zen Touch retains the fine sound quality of previous Zens; but in simplifying the menus, it loses some good features--particularly in playlists

Apr, 2005

Expert review by: Tom Mainelli (

Creative Zen Touch


Another member of the Zen family challenges the Apple IPod.

Good player with great battery life lacks previous Zens' features.

Apr, 2005

Expert review by: Bill Machrone (

Creative Zen Touch


The shortest distance between two points is a straight line, but is a straight line the best way to navigate your music files? The Zen Touch invades Apple's formerly exclusive territory of touch-driven interfaces with a finger-wide, vertical touch pad...

Touch pad greatly improves user interface. Excellent audio performance and battery life. Lots of capacity for the price.

No lossless compression. Requires a driver and software on PC side. The extra battery power adds weight. Backlight somewhat dim.

The Creative Zen Touch is a high-quality portable music player with innovative touchpad scrolling, outstanding audio quality, and super battery life. Its few flaws are minor.

Aug, 2004

Expert review by: Ryan Block (

Touching the Zen Touch


Not that we could read it, but we're stoked to see what appears to be the first hands-on review of the Zen Touch. Well, we're not that stoked, because the thing is nice and all, but once they put it up against the 4th and 1st gen iPods, you just kind...

Jul, 2004

Expert review by: (primotech)

Zen touch Digital Media Player

Sep, 2005

Expert review by: Robert Sinke (

permission to be relieved, sir


Creative Zen Touch - Accessories The Touch comes in of those transparent plastic, tightly sealed-shut boxes which are impossible to open up without damaging the package or your limbs. Well, at least we already got to see in the store what we were about to

The Zen Touch doesn't exactly live up to the expectations. Whereas it was introduced as the ultimate iPod-killer thingy (no denying the similarities, even not by us DAP-freaks), appeal has only grown ever since the prices have become more reasonable....

Mar, 2005

Expert review by: Sergey Samarin (

Creative Zen Touch Player: Love Me Tender


If you love listening to music then you might want to consider such a beautiful solution as a new Creative player from the Zen product family. A portable audio player supporting all popular formats (MP3, WMA and WAV), it is also remarkable for its...

Oct, 2004

Expert review by: (

ZEN Touch 2


This MP4 player makes us wonder why we should settle for just watching movies and listening to music. Even if these are the main functions we value in a portable media player, it doesn't hurt to have all the extras, such as internet access and apps,...

We loved all the extra features that are included with this MP4 player

This player really needs more storage space

It has many features, including internet access and apps, that make it comparable to the iPod touch.

Expert review by: (

Creative Zen Touch 20 GB Review


Amp up your music with the sleek Zen Touch. The Zen Touch breaks new ground, introducing the first linear touch-sensitive pad controller in a digital music player. Navigate your music collection with astonishing ease and speed. Play all day and all...

Creative's support for WMA and Windows Media Player 10 Series offers you access to the widest selection of music download services on the Internet

Product Specifications

Creative Zen Touch - style, size, capacity and an extra long battery life make it the ideal digital audio player for music fans. Its innovative Touch Pad supports easy, fingertip navigation through up to 10,000 songs, while the 20GB hard disk can also store other file types for convenient data sharing and transfer. Super-Fast USB 2.0 connectivity ensures high speed downloads, while Creative MediaSource software makes ripping simple. The rechargeable lithium-ion battery offers up to 24 hours playtime per charge and the large backlit display with multilingual interface completes the experience.

Audio Input

Type: None

Audio System

Digital Player Type:Hard drive based
Functions (KB):Digital player
Sound Output Mode:Stereo
Subcategory (KB):MP3 players (flash, CD, HDD)
Type:Digital player


Run Time (Up To):24hour(s)


Built-In Microphone: No
Built-In Radio: No
Digital Audio Broadcast (DAB): No
Direct Radio Recording: No
Radio Function: No


Bluetooth: No
Type of Memory Stick Interface : No
Type of SD Card Interface : No
W-LAN Connection: No
WiFi Connectivity: No

Digital Player (Recorder)

Supported Digital Audio Standards:MP3 / Protected WMA (DRM) / WAV / WMA/MP3 / WAV / WMA/WAV / WMA / MP3

Digital Storage


Digital Storage Media

Type:Hard disk drive

Dimensions & Weight



Display Technology:TFT Display
Touchscreen: No


Equalizer: Yes
Equalizer Band Qty:4 bands
Equalizer Type:Parametric

General Features

Memory Card Slot: No
Operating System:Proprietary
Product Type:Audio Player
Storage Medium:Hard Disc Drive
Type:Audio Player
Video Playback: No


Manufacturer:Creative Technology
Model:Zen Touch
Packaged Quantity:1
Product Line:Creative


Color:White / Silver

Playback / Recording

AAC Playback: No
DivX Playback: No
H.264 Playback: No
MP3 Playback: Yes
MPEG 4 Playback: No
MPEG2 Playback: No
MPEG4 Playback: No
OGG Playback: No
WAV Playback: Yes
WMA Playback: Yes

Power Supply

Battery Type:Li Ion
Replaceable Battery:No / Yes

Remote Control

Type: None

Service & Support

Type:1 year warranty