Visit our Business Solutions website >>

alaTest
>
Computers
>
Printers
>
Brother MFC-9320CW

Brother MFC-9320CW

379 reviews

Dec, 2013

Positive
Print quality (55)
Ink consumption (25)
Build quality (20)
Value for money (12)
Usability (8)

Negative
Reliability (14)

General overview
Price comparison
Product Specifications

alaTest has collected and analyzed 379 reviews from magazines and websites. Reviews about the usability and value for money are generally positive. The build quality and ink consumption also get good feedback, but comments are divided on the size. Some have doubts about the reliability and paper handling.

print quality, ink consumption, build quality, value for money, usability

paper handling, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Printers the Brother MFC-9320CW is awarded an overall alaScore™ of 84/100 = Very good quality.

Review analysis

(Based on 379 reviews)

Expert Reviews

User Reviews

Review Ratings

(41% of reviews)
Show all 5 star reviews (34% of reviews)
Show all 4 star reviews (10% of reviews)
Show all 3 star reviews (5% of reviews)
Show all 2 star reviews (10% of reviews)
Show all 1 star reviews

Features

Print quality
Show positive (82%)Show negative (10%)(Show all)

Paper handling
Show positive (9%)Show negative (14%)(Show all)

Ink consumption
Show positive (96%)None yet(Show all)

Size
Show positive (20%)Show negative (24%)(Show all)

Build quality
Show positive (88%)Show negative (6%)(Show all)

More features

Showing 274 review(s)

Expert Reviews User Reviews

Showing 1 - 10 of 274 Show Reviews: in English | in other languages (11)

Expert review by: Melissa Riofrio (pcworld.com)

Brother MFC-9320CW

Editor's note: PCWorld has updated the speed results for this product. After identifying a conflict with a test file that affected this and a few other, unrelated printers, PCWorld Labs revised the file and retested the product. Its speed results for...

Wi-Fi connectivity ; Low purchase price

Very slow printing plain text ; Color toner is a little expensive

Wi-Fi is included in the bargain pricing, but the trade-offs are sedate print speeds and mediocre graphics quality.

Jan, 2010

Read the full review

Expert review by: (pcmag.com)

Brother MFC-9320CW

Some multi-function printers (MFPs, aka all-in-ones or AIOs) deliver lots of features. Others emphasize high-quality print output. The Brother MFC-9320CW ($500 street) focuses squarely on speed, with the fastest overall time on our tests for its price...

Fast. Prints, scans, and faxes over a network. Standalone copier and fax. Reasonably high- quality color graphics. Ethernet and WiFi

Limited paper capacity. No duplexer (for printing on both sides of a page)

The Brother MFC-9320CW comes up short on paper handling, but it offers fast color printing as well as scanning, faxing, and copying.

Read the full review

Expert review by: Sarah Meyer (printercomparison.com)

Brother MFC-9320cw review

The 35-page automatic document feeder resides on top of the scanner lid for large document scanning, copying or faxing. Send documents as large as 8.5 x 14 inches or as small as 6 x 6 inches through the ADF

WIFI ; Compact design ; USB direct print ; Hard copy of user guide

Manual duplexing ; Weird toner error

My biggest concern is about the low toner error message; I’ve never had anything like that happen when reviewing a laser or LED printer. It didn't seem to be a problem after I followed the instructions but it definitely gave me pause

Dec, 2009

Read the full review

Expert review by: David English (computershopper.com)

Brother MFC-9320cw

This all-in-one LED printer delivers fast output, a high duty cycle, and excellent text-print quality for small businesses. Note, though, its per-page costs are pricier than average.

Prints fast; excellent text-print quality; Wi-Fi, PictBridge connectivity

Higher-than-average print costs; small, text-only LCD; limited paper-tray capacity

The Brother MFC-9320cw offers solid performance, excellent quality printed text, and a good mix of business-oriented features. While it's no bargain—either for the purchase price or the price of the consumables—it could be a good choice overall for an...

Nov, 2009

Read the full review

Consumer review by: ZingBoom (cnet.com)

Does it all!

A lot of bang for the buck.

All functions operate as advertised. Smoothly and reliably

The straight through feed is picky about alignment and you sometimes need to re-feed your envelopes

Dec, 2011

Read the full review

Consumer review by: roblogue (cnet.com)

Automatically at 1500 pages prompts for new drums.

None I have nothing good to say

After 1500 pages none color it would not print anymore unless drums were replaced. I contacted Brother. I was told unless all four drums were replaced it wouldn't work

Jul, 2011

Read the full review

Consumer review by: (amazon.com)

Amazon review summary for Brother MFC-9320CW

alaTest has collected and analyzed 44 user reviews of Brother MFC-9320CW from Amazon.com. The average user rating for this product is 3.9/5, compared to an average user rating of 3.5/5 for other Printers on Amazon.com.

performance, value for money, usability, multifunction, print quality

86% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the product: Brother MFC-9320CW High Quality Digital Color All-in-One Printer with Wireless Networking

Dec, 2013

Consumer review by: Mark (staples.com)

A nice printer

I paid [$] for this printer in December to replace an old Brother black & white laser printer. I've been happy with it so far except I see [@] has the Brother 9560CDW for [$]. For $20 more the 9560 does 2 sided printing. Oh well...

Easy To Setup,Easy To Use,Sharp tones & colors

Large Footprint

Jan, 2012

Read the full review

Consumer review by: DK (staples.com)

Buy a different machine!

If you are looking for a consistent, reliable product, buy something else. The machine we purchased continually says "paper jammed" when there is no paper jam, especially when attempting to print envelopes. In order to trick the machine and clear the...

Jan, 2012

Read the full review

Consumer review by: Joab (staples.com)

Good Quality

Good quality but the tonner is too expensive, I was really bumed out when I received the bill when purchasing 4 color tonners

Compact Design,Easy To Setup,Easy To Use,Fast Print Time,Reliable,Sharp tones & colors

Tonner TOO expensive

Jan, 2012

Read the full review

Product Specifications

The MFC-9320CW is a compact and affordable digital color all-in-one solution which combines printing, copying, scanning and faxing into one powerful space-saving device. Delivering brilliant color output, you can produce impact presentations, flyers, brochures and other critical business documents. It offers flexible connectivity with Ethernet and wireless interfaces so it can be installed on a wired or wireless network for multiple users to share printing, scanning and PC faxing. Enjoy the convenience of stand-alone copying and copy reduction or enlargement from 25-400%. With faxing, you have the flexibility of stand-alone faxing or sending faxes from your PC. It also has a USB Direct Interface to print from or scan to your USB flash memory drive or print from your PictBridge-enabled camera, too!