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Brother MFC-9560CDW

alaTest has collected and analyzed 55 reviews from magazines and websites. Reviewers really like the paper handling and print quality. The price and usability are also mentioned favorably. There are some critical reviews about the noise.

performance, usability, price, print quality, paper handling


We analyzed user and expert ratings, product age and more factors. Compared to other Printers the Brother MFC-9560CDW is awarded an overall alaScore™ of 81/100 = Very good quality.

Review analysis

(Based on 55 reviews)

Expert Reviews  

User Reviews  

Showing 55 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 55 Show Reviews: in English

Expert review by:

Brother MFC-9560CDW Review: Speed, Wireless, and Affordable Toner


The Brother MFC-9560CDW color laser multifunction printer is a well-rounded print/scan/copy/fax model for small workgroups. Costing just $650 (as of July 18, 2011), it offers many features and capabilities that similarly priced models don't, including...

Wireless networking ; Cheap toner

Dark scan quality

Fast output, economical toner, and Wi-Fi are the highlights of this small-office and workgroup model. Photo quality is acceptable.

Expert review by:

Brother MFC-9560CDW


The MFC-9560CDW prints, copies, faxes, and scans. Its 35-page duplexing automatic document feeder (ADF) lets you copy, fax, or scan either one- or two-sided multipage documents. You can fax either from the printer's keypad or from your computer (PC...

Respectable speed. Solid photo and graphics quality. Duplexing ADF. WiFi connectivity

Sub-par photo quality. No slots for memory cards

The Brother MFC-9560CDW provides good printing speed as a small-office color laser MFP, and the ability to print, copy, fax, or scan two-sided documents.

Consumer review by:

2 purchased; neither works correctly; awful support


Bought 2 of these in Jan., 2011 to be the primary all-in-ones for two of our offices, one in NC, one in SC. NC one worked ok for a few months (although it badly wrinkled all envelopes, which was frustrating), then started jamming non-stop. Could not...

Printed nicely while it worked

1 never worked quite right ; 1 broke completely after a few months ; customer support has completely failed ; been without a printer for TEN DAYS now ; even when the 1 machine worked for a while, it wrinkled envelopes badly


Consumer review by:

From an IT Pro


Tech support was terrible. I called 3x's and each time I was treated as if I had zero computer knowledge despite me saying that I work in IT.

Printer and fax seem to work as advertised

Scanning!! Scanner requires "paper port" software to be installed and running on a pc to use the scan to network feature ; I could not get this to work consistently. I kept getting error message check interface cable. Rebooting the pc would resolve...

Consumer review by:

Brother this MFC is awesome.


I have owned and serviced many All in ones for my clients and I have always had great luck with Brother equipment. My last MFC 7820n has lasted me 5 years and is still running.

Speed, Quality, Ergonomics and cost

A little loud, Fax distinctive ring setup was a little irritating

Consumer review by:

Great for small business needs


So far we really like the printer/scanner/fax/copier. We only work part-time so it is not being used hard 5 days a week, but for our needs up to this point of having it almost a month, it has been working great!

I like that it is a laser printer for doing brochures

I don't like that the completed copies don't come out of the machine further

Consumer review by:

Almost perfect


This printer/fax/scanner is excellent--but I didn't rate it as 5 stars only because it has just one paper tray, instead of 2 (one for legal, one for standard). The single tray does take both sizes of paper, but for some reason I imagined this to have 2...

Easy to Use, Fast, Quality, Easy to Set Up, Performance

wifi instructions could be better

Consumer review by:

Good all in one


Have only use a week but so far does what is should doAbout me... small business owner

Easy to setup and use

Consumer review by:



Best on the market!! Beats all others. Multi-function feature does what others can not do!About me... Frequent user

Great for everything

No issues

Consumer review by:

Good product


Purchased for a small office and works great for copying, printing and scanning. Easy to setup into a networked system and Paperport 12 is great.