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Brother MFC-9700

alaTest has collected and analyzed 141 reviews from magazines and websites. People really like the reliability and durability. The usability and price are also appreciated, whereas there are some negative opinions about the control panel.

performance, price, usability, durability, reliability

control panel

We analyzed user and expert ratings, product age and more factors. Compared to other Printers the Brother MFC-9700 is awarded an overall alaScore™ of 66/100 = Good quality.

Review analysis

(Based on 141 reviews)

Expert Reviews  

User Reviews  

Showing 141 review(s)

Expert Reviews User Reviews
Showing 1 - 115 of 141 Show Reviews: in English

Consumer review by:

Amazon.com review summary for Brother MFC-9700

 

alaTest has collected and analyzed 105 user reviews of Brother MFC-9700 from Amazon.com. The average user rating for this product is 3.7/5, compared to an average user rating of 3.5/5 for other Printers on Amazon.com.

performance, price, usability, design, durability

72% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the products: Brother MFC-9700 Flatbed Laser MultifunctionBrother MFC-9700 Flatbed Laser MultifunctionRemanufactured Brother MFC-9700 Multifunction Center

Expert review by:

Brother MFC-9700

 

The Brother MFC-9700 looks exactly like a beige-gray stack of home-office appliances. At the core is a flatbed scanner with a laser printer on the bottom and an automatic document feeder (ADF) on the top. The MFC-9700 is 19.5 inches wide by 18 inches...

Fast, good-quality text printing.

Expensive; lackluster design; poor scan quality; tiny control-panel LCD.

A small home office with light faxing, scanning, and copying needs could make do with this product.

Consumer review by:

"An excellent product for the money."

 

I'm shocked to see the low reviews for this product. This is far and away the best machine I have ever had, and very inexpensively priced (contrary to what some reviewers here, for reasons I can't begin to fathom, are saying) for a LASER PRINTER that...

Very good quality in everything it does, and very reasonably priced for a LASER printer that does all these things.

I can't think of any.

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Consumer review by:

Excellent Reliable Low Cost Opperation

 

I have had this machine for a number of years - Since about 2002). Right after purchase I installed a network card in it - which was a must for me.. The TN460 does up to 6000 copies and costs about $20 (Ebay) The drum unit is also low cost. ... Expand...

Reliable, acceptable quality, low cost, sturdy, love the PC fax option

No duplexing, no network scanning, monochrome

Consumer review by:

"Brother printers are mechanically terrible."

 

2nd Brother printer owned. Both terrible. MFC-9700 failed after ink changes. MFC-490cw was junk as well. Brother needs to focus on quality after 3 weeks of product use.

Printer worked well until first ink change.

Broke down after 1st ink change. Poor print quality, service terrible. Installation way too complicated. Do not waste your time or money on Brother products.

Consumer review by:

"Excellent Reliable Low Cost Opperation"

 

I have had this machine for a number of years - Since about 2002). Right after purchase I installed a network card in it - which was a must for me.. The TN460 does up to 6000 copies and costs about $20 (Ebay) The drum unit is also low cost. I purchased...

Reliable, acceptable quality, low cost, sturdy, love the PC fax option.

No duplexing, no network scanning, monochrome.

Consumer review by:

Brother MFC-9700

 

I'm shocked to see the low reviews for this product. This is far and away the best machine I have ever had, and very inexpensively priced (contrary to what some reviewers here, for reasons I can't begin to fathom, are saying) for a LASER PRINTER that...

Very good quality in everything it does, and very reasonably priced for a LASER printer that does all these things

I can't think of any

Consumer review by:

Brother MFC-9700

 

I have had this machine for a number of years - Since about 2002). Right after purchase I installed a network card in it - which was a must for me.. The TN460 does up to 6000 copies and costs about $20 (Ebay) The drum unit is also low cost. I purchased...

Reliable, acceptable quality, low cost, sturdy, love the PC fax option

No duplexing, no network scanning, monochrome

Consumer review by:

Brother MFC-9700

 

2nd Brother printer owned. Both terrible. MFC-9700 failed after ink changes. MFC-490cw was junk as well. Brother needs to focus on quality after 3 weeks of product use.

Printer worked well until first ink change

Broke down after 1st ink change. Poor print quality, service terrible. Installation way too complicated. Do not waste your time or money on Brother products

Consumer review by:

"RELIABLE EXCELLENCE!"

 

Purchased this machine nearly five years ago. Typically print more than 30K pages per year and fax more than 10K pages per year over those five years. Very sturdy. Has remained as quiet as when purchased. Print quality has remained excellent across its...

Reliable as can be. Very durable. Fairly quiet. Better than average print quality. Fax function has worked without jamming for more than four years and tens of thousands of pages faxed.

A little tall for a desk top use. Cost of toner and drums can add up over the period of a year

Consumer review by:

"Good all-in-one laser"

 

Great for a small office. Good quality prints. Shared with a 2nd computer through my main computer. Would be better with a NIC but overall it has been good for use for over 2 years.

Inexpensive to operate, good quality

no NIC, slow warm up tiem

Product Specifications

The MFC-9700 is a 5-in-1 flatbed laser multifunction center that combines performance, connectivity, and reliability. This full-feature fax, laser printer, and convenience copier is also equipped with a color flatbed scanner that allows you to copy objects such as books and magazines. PC Fax capability enables you to send and broadcast faxes directly from your PC. An optional second 250-sheet paper tray, network interface and Windows/Mac compatibility make this the optimum solution for today's business environment.

Copying

Automatic Duplexing: None
Max Copying Resolution B/W:600 x 600 dpi
Max Copying Speed B/W:15ppm

Dimensions & Weight

Depth:18in
Height:16.9in
Weight:37.5lbs
Width:19.4in

Document & Media Handling

Max Copy Size:Legal (8.5 in x 14 in)
Max Media Capacity:500sheets
Standard Media Capacity:250sheets

Environmental Standards

ENERGY STAR Qualified: Yes
EPA Energy Star Compliant: Yes

Fax Machine

Compatibility:G3
Max Transmission Speed:14.4Kbps
PC Faxing: Yes

Header

Manufacturer:Brother
Model:9700
Packaged Quantity:1
Product Line:Brother MFC

Memory

Standard Memory:8MB

Miscellaneous

Refurbished:Refurbished

Office Machine

Copier Type:Digital
Fax Type:Plain paper
Functions:Copier / Fax / Printer / Scanner
Printing Output Type:Monochrome
Printing Technology:Laser
Type:Fax / copier / printer / scanner

PC Connectivity

PC Connection:Parallel / USB
PC Connection Availability: Yes

Printing

Max Printing Speed B/W:15ppm
Max Printing Speed B/W (ppm):15ppm
Max Resolution B/W:600 x 600 dpi