Epson WorkForce Pro WP-4020

710 reviews

Apr, 2024

Positive
performance (322)
usability (284)
price (201)
noise (79)
print quality (58)

Negative
multifunction (5)

General overview
Price comparison

alaTest has collected and analyzed 710 reviews of Epson WorkForce Pro WP-4020. The average rating for this product is 3.8/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. People are impressed by the size and noise. The price and usability also get good feedback. There are some less positive views about the multifunction, and there are some mixed comments about the design.

performance, usability, price, noise, size

multifunction

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Epson WorkForce Pro WP-4020 is awarded an overall alaScore™ of 83/100 = Very good quality.

Review analysis

(Based on 710 reviews)

Expert Reviews

User Reviews

Review Ratings

(46% of reviews)
Show all 5 star reviews (24% of reviews)
Show all 4 star reviews (6% of reviews)
Show all 3 star reviews (7% of reviews)
Show all 2 star reviews (17% of reviews)
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Features

performance
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usability
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price
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noise
Show positive (78%)Show negative (22%)(Show all)

size
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Showing 1 - 313 of 709 Show Reviews: in English | in other languages (1)

Consumer review (amazon.com)

Amazon.com review summary for Epson WorkForce Pro WP-4020

alaTest has collected and analyzed 300 user reviews of Epson WorkForce Pro WP-4020 from Amazon.com. The average user rating for this product is 3.4/5, compared to an average user rating of 3.8/5 for other products in the same category on Amazon.com. People are impressed by the print quality and noise. The price and usability also get good feedback. Some have doubts about the design. There are some mixed views about the reliability.

performance, usability, price, noise, print quality

design

67% of the reviews on Amazon.com give this product a positive rating.

Apr, 2024

Consumer review (amazon.ca)

Amazon.ca review summary for Epson WorkForce Pro WP-4020

alaTest has collected and analyzed 3 user reviews of Epson WorkForce Pro WP-4020 from Amazon.ca. The average user rating for this product is 3.3/5, compared to an average user rating of 4.2/5 for other products in the same category on Amazon.ca. People really like the usability.

usability

67% of the reviews on Amazon.ca give this product a positive rating.

Apr, 2024

Expert review by (pcmag.com)

Epson WorkForce Pro WP-4020

The Epson WorkForce Pro WP-4020 ($149.99 direct) is one of a small but growing group of inkjets challenging the conventional wisdom about the relative merits of inkjets and lasers. Quite simply, it scores better than some lasers at both speed and cost...

Laser-class speed. High-quality output. Duplexer. WiFi. Two paper trays. Low claimed cost per page

Big and heavy for an inkjet printer

Focused on business needs, the Epson WorkForce Pro WP-4020 inkjet printer combines fast speed, high-quality output, and a low claimed cost per page.

Partner Source

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Expert review by : Jon L. Jacobi and Melissa Riofrio (pcworld.com)

Epson Workforce Pro WP-4020 Review: Great Price, Great Output, Cheap Ink

Why should your small office buy a low-end color laser for $400 to $500 when you could opt for the $150 (as of March 25, 2012) Epson Workforce Pro WP-4020 color inkjet printer instead? Good question, especially when you compare it to models like the...

Excellent output ; Low-cost inks

One-year warranty

Great output and performance complemented by inexpensive inks make this printer a small-office standout. The one-year warranty is one of its few disappointments.

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Consumer review (newegg.com)

don't buy

Printed great when it worked

Leaking CYAN ink out of the bottom of printer. I Googled and found out that this a common problem with these printers. This one started a couple of months out of warranty. It empties the CYAN ink tank almost as soon as you put it in. Have cleaned heads...

Sep, 2013

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Consumer review (newegg.com)

No duplex with brochure paper

Nor sure yet - wanted to get this out

Wish I had known this before I bought it. This unit is to replace a Brother laser color that was pumping through way too much ink. I use it to print two sided brochures. The specs say it will auto duplex - which it does until you select brochure paper,...

Aug, 2012

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Consumer review (walmart.com)

th2 wp-4020 is truly a workhorse

Had the product for about 2 years. worked great till I changed internet provider. the product is initially very simple to install and use in a wireless setup but it is absolutely a mammoth pain to change to a different wireless modem. The Epson support...

Feb, 2016

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Consumer review (walmart.com)

Epson backed it up

Epson was great about replacing the machine with a defective Yellow reservoir. They shipped a new one in 3 Days. Stunning response.

Jan, 2016

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Consumer review (walmart.com)

epson WP-4020 printer

Great printer at a great price would recommend to everyone. Love printing from any where in my house Wi-Fi is the best

Jan, 2016

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Consumer review (walmart.com)

WP4020

I have had my 4020 for over 4 years and absolutely luv it!. Unfortunately, there was a problem with it so I quickly called Epson for assistance in correcting the problem. The techs were very efficient, handled my request promptly, and they've resolved...

Jan, 2016

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Consumer review (walmart.com)

very good production printer

I have had two. The first failed after six months of flawless performance, by allowing the yellow ink to leak out massively and quickly. The new one, which has been in continuous, trouble-free service for 2.5 years just gets it DONE. It has large paper...

Oct, 2015

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Consumer review (walmart.com)