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HP Photosmart Premium C309g

alaTest has collected and analyzed 255 reviews from magazines and websites. Views about the build quality and design are overall positive. The print quality and performance also get good comments, whereas many are critical about the reliability and paper handling. Views about the control panel and ink consumption are different.

usability, performance, print quality, design, build quality

paper handling, reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Printers the HP Photosmart Premium C309g is awarded an overall alaScore™ of 83/100 = Very good quality.

Review analysis

(Based on 255 reviews)

Expert Reviews  

User Reviews  

Showing 62 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 62 Show Reviews: in English | in other languages (18)

Expert review by:

HP Photosmart Premium C309g


Multifunctional devices have progressed by leaps and bounds in the past few years. Today, they offer a lot more apart from standard features such as printing, scanning, copying, direct printing and so on. More advanced models have support for wireless...

The HP Photosmart Premium C309g is an all-round multifunctional device. It offers a lavish feature set and is an ace performer. Aside from a few niggles, such as the absence of a CF card reader and its inability to print text documents from USB flash...

Expert review by:

HP Photosmart Premium C309g All-in-One Printer Review


Review of the HP Photosmart Premium C309g, and all-in-one ink jet printer featuring wireless networking, including Bluetooth.

Very good touchscreen ; Good interface ; Good quality text printing ; Impressive output speed ; Excellent design ; Good handling of envelopes ; Useful Quick Forms ; Dual input trays

Time-consuming setup ; Extra black cartridge cannot be used for text ; Lack of hinged scanner cover ; Wired setup instructions could be clearer ; Photo printing could be better ; No “Cancel” button

Expert review by:

HP Photosmart Premium C309 -


The HP Photosmart Premium C309 is an all-in-one inkjet printer that prints, copies and scans, with a 3.45-inch touch-screen LCD display built in.

Good overall performance; Good document prints; Beautiful photo prints

Lack of an ADF; Slow duplex printing speeds; Grainy photo scans


Consumer review by:

Printer easy to setup but takes a while noisy printing


Only had it less than a month. Everything seems to work as advertised so far. Unless issues surface, I am a satisfied customer so far. This printer has recently been discounted (November 2010). At $99.00 or less, it is a good value.

easy, straightforward setup particularly with Windows 7 computers

it is nosiy; after the printing of pages stops, it goes through a process like it's resetting itself that is very nosiy

Consumer review by:

HP (Hewlett-Packard) Photosmart Premium C309G Multifunction Printer


I bought the printer during black friday deal from Staples. It took me less than 15 min to set up and print the first page. WiFi connectivity works very well. Not sure about longevity of ink cartridges.

Easy Setup using wireless, excellent printing quality, quick printing, very low noise, touchscreen, bluetooth

Takes several tries to connect from some laptops

Consumer review by:

Amazon review summary for HP Photosmart Premium C309g


alaTest has collected and analyzed 125 user reviews of HP Photosmart Premium C309g from The average user rating for this product is 1.7/5, compared to an average user rating of 3.5/5 for other Printers on

value for money, performance, usability, design, print quality


17% of the reviews on give this product a positive rating.

This summary is based on the product: Photosmart C309g Premium All-in-One Printer w/Duplex Printing/Wireless

Consumer review by:

It's ok I suppose


Scans quickly, prints decent ; Got it for a good price (not at newegg though) for having an ethernet port, and fax port

The touch screen interface is sluggish and the apps on it are gimmicky

Consumer review by:

Printer FAIL, Scanner FAIL, Networking FAIL


AVOID this printer at all costs. I got $150 off list, and still feel like I was ripped off. The first ink refill, after less than 300 pages, cost $100.

Snazzy touch screen

Printer locks up constantly, often requiring pulling the power cord to restart. It sucks up ink like a drunken sailor at Octoberfest. It takes several minutes to restart. It does NOT print 33 ppm ... not even close. The scanner TWAIN drivers crash all...

Consumer review by:

WOW! Awesome!


I ordered this printer because I wanted the ability to print photos straight from my iPhone. This printer connects to your network and has a built in WiFi radio, with that and the free iPhone app from HP "HP iPrint" my wireless printing woes were solved.

Amazing quality photos and super fast printing. WiFi, Bluetooth, Front and Back printing.... Need I say more


Consumer review by:

Best printer I've owned so far


I had an HP 7200 series prior to the Touchsmart... it was nice, but the wireless was a nightmare and it growled and shook like it was possessed whenever it was printing. I'm glad to see that HP has refined their All-in-one series.

Nice quality prints, quiet when printing, looks really nice- no more hiding our printer in the corner. The interface is pretty intuitive. The apps are amusing/fun. I've had a grand total of one (1) paper jam in the last 6 months. Also, it's very easy...

No feed tray for us lazy folk. Seriously though, at my last job I had to do quite a bit of copying at home and the lack of a feed tray would have been a deal-breaker ; The price is steep... then again, the Touchsmart is so versatile it's hard to complain

Product Specifications

Symantec Protection Suite Enterprise Edition creates a protected endpoint and messaging environment that is secure against today's complex malware, data loss and spam threats, and is quickly recoverable in the event of failure. Reduce the cost of securing your environment and more effectively manage the inherent risks of today's IT infrastructures with Symantec's market-leading technologies. Symantec Protection Suite Enterprise Edition is an unparalleled combination of award-winning technologies from the world leader in security and data protection that enables you to completely protect, easily manage, and automatically control the assets most crucial to your business. SYMANTEC BUYING PROGRAMS: EXPRESS Symantec Buying Programs are designed to streamline the purchase of Symantec security and availability software as well as support and maintenance services. Aligned to a variety of business requirements, Symantec Buying Programs offer enterprise customers the ability to earn greater discounts and to effectively track and manage software licenses. The Symantec Express program is designed especially for small to mid-sized companies that need an easy way to purchase small license quantities for use within a single country - without the time-consuming negotiations and complexity of signing contracts. Small and mid-sized business customers can use this program to purchase all Symantec security and availability software products, as well as support and maintenance service options. Ordering additional licenses on a given transaction can qualify the purchase for a different pricing band, making the customer eligible for greater incentives. ESSENTIAL SUPPORT SERVICES Symantec Essential Support Services are the best option for most enterprises offering: fast response times and 24x7x365 access to Symantec's team of experts; access to innovative support technology; one-stop interoperability support; and 24x7x365 access to the latest software updates and patches available any time from any location. Symantec Essential Support Services help manage a holistic IT risk management program and allows to achieve uptime goals, protect network, storage, server, and client systems so the information is safe, secure, and always available.


Compatibility:Unix / Mac / PC
Model:Enterprise Edition
Packaged Quantity:1
Product Line:Symantec Protection Suite

Service & Support

Type:New releases update


Bundled Support:1 Year Essential Support
Category:Security applications
License Category:License
License Pricing:Volume
License Qty:1 user
License Type:Crossgrade License
Licensing Program:Symantec Buying Programs : Express
Subcategory:Security - security suite
Volume Pricing Level:Level D

System Requirements

Platform:MacOS / Windows / Linux