Pantum P2502W

77 reviews

May, 2024

Positive
price (62)
usability (32)
performance (23)
size (18)
noise (8)

Negative
reliability (13)
durability (5)

General overview
Price comparison

alaTest has collected and analyzed 77 reviews of Pantum P2502W. The average rating for this product is 2.9/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. Reviews about the print quality and size are overall positive. The performance and usability are also mentioned favorably. Some have doubts about the durability and reliability. Comments are divided on the noise.

price, usability, performance, size, print quality

reliability, durability

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the Pantum P2502W is awarded an overall alaScore™ of 77/100 = Good quality.

Review analysis

(Based on 77 reviews)

User Reviews

Review Ratings

(32% of reviews)
Show all 5 star reviews (13% of reviews)
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Show all 3 star reviews (4% of reviews)
Show all 2 star reviews (45% of reviews)
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Features

price
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usability
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performance
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size
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noise
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Showing 77 review(s)

Expert Reviews User Reviews

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Showing 1 - 10 of 77 Show Reviews: in English

Consumer review (newegg.com)

Great product for the price.

I bought an extra toner cartridge when I purchased the printer, since I didn't want the risk of it being discontinued. Light usage of the printer (10-20 pages a week) and been workign well for more than 6 months. Paid $25 for the printer and $25 for a...

Cheap, great quality

Pain to setup without disk, but once I found the drivers in their website, it was a breeze

May, 2016

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Consumer review (newegg.com)

DO NOT BUY

i would not recommend this to anyone

none...a good paper weight

-I got a bad one asked for a replacement from pantum and they have never helped at all. Tech support gave me emails to get it fixed and I have not heard anything back.

May, 2016

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Consumer review (newegg.com)

Beware Bogus Customer Service!!---only lived 6 months

It stop picking up paper after 6 month, light home-use. The customer service said the tech would contact to fix it under warranty...all good so far, except there was NO CALL from the tech! I called again, naturally. This time he said just to check the...

cheap?(not so for 6-month span)

I don't mind occasional failure--Quality Control cannot be perfect. But, I can't bear a BAD CUSTOMER SERVICE!!

May, 2016

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Consumer review (newegg.com)

Pantum 2502w

My apartment is small so coverage is total, I can move laptops anywhere for printing.... Update: Piece of JUNK with no stars.....WIFI continues to stop working its an endless occurrence...

Prints from all wireless devices including Ipad IOS 8.1.3...The New 2015 01-04 software would not work with any of my 4 Windows 7 computers (Family Computers) but the included disk does work...It would not even download the new driver. Window 8.1 and...

Noisy, No toner available, horrible instructions,

May, 2016

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Consumer review (newegg.com)

Works well for me.

My buddy and I both own one and neither of us have experienced the problems others have with it. Maybe we lucked out. If Pantum can get the cost of their toners down some I would buy another Pantum printer in the future.

Cheapest B&W Printer on the market as far as I'm aware. Clean Text, Decent grayscale. Wifi printing has been reliable.

Slow to first page like people mention (But seriously, why complain when it is this cheap) Toner costs more than the printer and "starter" cartridge".

May, 2016

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Consumer review (newegg.com)

Nice little printer, horrible support.

Do not buy this product if you are on a mission critical project!!!!

Small and cheap

I have ordered 3 toner cartridges for this printer since my purchase last November. Two of the cartridges have been DOA. I am leaving for Europe in a few days and since the warranty claims department is in China, the call center in Chicago says that I...

May, 2016

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Consumer review (newegg.com)

Junk

support didn't follow up on sending me a RMA

nothing good about the product or support from manufacturer

only worked one time then quit called support - they said it was bad but didn't follow up to send a return for replacement as they said they would

May, 2016

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Consumer review (newegg.com)

Cheap, and not worth it

Setup was pretty straightforward and my initial reaction was positive. However it quit working after a day. It acted like a communications problem but it wouldn't work with either wireless or a USB connection. Windows would see it and act like it was...

Easy setup Decent print quality

Worked fine the first day, never again.

May, 2016

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Consumer review (newegg.com)