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Xerox WorkCentre 3550

alaTest has collected and analyzed 16 reviews of Xerox WorkCentre 3550. The average rating for this product is 3.2/5, compared to an average rating of 4.0/5 for other Printers for all reviews. People really like the multifunction. The size also gets good feedback, but there are some mixed views about the usability and reliability. Some have doubts about the print quality and durability.

performance, size, multifunction

durability, print quality

We analyzed user and expert ratings, product age and more factors. Compared to other Printers the Xerox WorkCentre 3550 is awarded an overall alaScore™ of 78/100 = Good quality.

Review analysis

(Based on 16 reviews)

Expert Reviews  

User Reviews  

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Expert Reviews User Reviews


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Expert review by (

Xerox - Workcentre 3550


Those people looking for a high-performance all-in-one for office use would do far worse than to cast an eye over Xerox's range, which typically delivers an effective combination of speed and performance for high-yield jobs. Its ...

Despite the high price there's little to criticise about the Workcentre 3550's ability to handle a wide array of typical office-based tasks quickly and effectively. Print speed and quality is impressive and the convenience on offer could be a boon to...

Sep, 2010

Expert review by (

Xerox Workcentre 3550 printer review


Xerox Workcentre 3550 printer review,A feature-rich mono laser for small-to-medium workgroups, technology news from Paul Lester at

Excellent quality prints and scans; fast speeds; low running costs

Expensive initial outlay

The WorkCentre 3550 is an excellent high-yield all-in-one capable of some impressive speeds and excellent quality reproduction across the board. A range of useful features makes it an extremely convenient solution for the modern office, although there...

Sep, 2010

Consumer review (

XEROX 3550/X


Fast, Reliable

Instructions lacking information on how to install drivers

Jul, 2012

Consumer review (

Xerox WorkCentre 3550 - multifunction ( fax / copier / printer / scanner )


This machine is rated at 50,000 per month? Needs continual oversight. Everything is smaller: the Toner waste container needs replacing every 3 weeks - we run 15,000 - 16,000 per month. Toners last about 6 weeks. The paper punch receptacle is a joke,...

Sep, 2012

Consumer review (

Xerox WorkCentre 3550 - multifunction ( fax / copier / printer / scanner )


Saved Settings don't work. A Xerox tech stepped through the settings w/ me and confirmed the issue. He asked an engineer who also confirmed it and also said, unfortunately, it was not designed to save that setting. Even the tech found that odd. He...

Jul, 2012

Consumer review (

Horrible reliability.


I'm a former printer technician. I've had two major hardware failures with this Workcentre printer in the 9 months it's been on our network. The first was a bad fuser which Xerox support blamed on the unit being plugged into a voltage regulator....

fast printing, email to pdf

poor reliability

Jun, 2012

Consumer review (

Xerox WorkCentre 3550 - multifunction ( fax / copier / printer / scanner )


We recently purchased two of these little babies and I have been nothing but impressed. It is a workhorse that has performed well. Not to mention the fact that the Scansoft software that came with it has been a boon for our HR department for putting...

Jan, 2012

Consumer review (

Xerox WorkCentre 3550 - multifunction ( fax / copier / printer / scanner )


We purchased 30 of these printers for our office. After 6 months of usage, the only problem we've had is the ADF scanner which tends to jam if the paper has any sort of a curl to it. And of course printing with the printer itself makes enough of a curl...

Dec, 2011

Consumer review (

Xerox WorkCentre 3550 - multifunction ( fax / copier / printer / scanner )


I can recommend only for very small groups or with a very small amount of printed pages. In our country the cost per page is about 4 cpp, while other printers HP avoids us just 1.8 cents per page

Nov, 2011

Consumer review (

Xerox 3550 delivers quite well


We purchased this device to replace an older HP MFP. It was a little difficult to get setup out of the box (Firmware had to upgraded to enable some functionality), but overall it has been a reliable machine sinces its implementation.

Oct, 2011

Product Specifications


Certification:CE Mark 2006/95/EC, 2004/108/EC, 99/5/EC, FCC 15 A, FCC 68, UL 60950 / CE Mark applicable to Directives 2006/95/EC, 2004/108/EC and 99/5/EC, FCC Part 15, Class A, FCC Part 68, Listed UL 60950 / CE, FCC / CE/EC, FCC, UL / UL, CE, FCC
Energy Star certified:Y / Yes


Book copy function:Y
Copier resize:25 - 400
Copy speed (normal quality, black, A4):35
ID-card copy function:Y
Maximum copy resolution:1200 x 1200 / 600 x 600
Maximum number of copies:999
N-in-1 copy function:Y
N-in-1 copy function (N=):2, 4
Time to first copy (black, normal):10


Color of product:Blue, Grey / Blue, White


Built-in display:Y

Energy Management

AC input frequency:50/60
AC input voltage:110 - 240 / 220 - 240
Input frequency:50/60
Input Voltage:110 - 240 / 220 - 240
Power consumption (active):600
Power consumption (PowerSave):20
Power consumption (standby):60
Power consumption (typical):600


Auto reduction: Yes
Auto-redialing:Y / Yes
Distinctive ring:Y / Yes
Fax delayed sending: Yes
Fax forwarding:Y / Yes
Fax forwarding to:E-mail, FTP, Fax, PC, SMB
Fax memory:7
Fax resolution (black & white):600 x 600
Group dial:209
Modem Speed:33.6
Standard Memory:7

Input Capacity

Auto document feeder (ADF) input capacity:60
Maximum input capacity:1050 / 1110
Maximum number of paper inputs:2 / 3
Maximum number of paper trays:2 / 3
Multi-Purpose Tray capacity:50
Number of standard paper trays:1 / 2
Paper handling:Y
Paper input type:Manual, Paper tray, Sheetfed / Paper tray
Standard input capacity:1000 / 1100 / 500 / 550 / 610


Ethernet LAN:Y
Ethernet LAN connection: Yes
IP address filtering:Y
Network printing methods:LDAP, SSL, HTTPS, SNMPv3, Kerberos
Security algorithms:802.1x RADIUS / 802.1x RADIUS, HTTPS / 802.1x RADIUS, HTTPS, SSL/TLS
Supported network protocols (IPv4):IP
Wi-Fi:N / No

Operational Conditions

Operating relative humidity (H-H):20 - 80
Operating relative humidity range:20 - 80
Operating temperature (T-T):10 - 32
Operating temperature range (T-T):10 - 32

Other Features

/Requires a PagePack service agreement that includes provision of toner or ink: Yes
Acoustic pressure emissions:55
All-in-One Functions:Copy, Fax, Print, Scan / Copy, Fax, Scan
Color all-in-one functions:Copy, Fax, Print, Scan / fax, No / Fax, Scan
Compatible operating systems:Mac OS X v10.3+\nWindows 2003 Server\nWindows 2008 Server\nWindows 7\nWindows Vista\nWindows XP\nRedHat Enterprise Linux WS 4, 5\nFedora C. 2-10\nSuSE Linux 9.1\nSuSE Linux Enterprise Desktop 9, 10\nOpenSuSE 9.2, 9.3, 10.0, 10.1, 10.2 10.3, 11.0, 11.1\nMandrake 10.0, 10.1\nMandriva 2005, 2006, 2007, 2008\nUbuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10\nDebian 3.1, 4.0, 5.0 / Mac OS X version 10.3, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows Vista, Windows XP / Windows XP/2003/2008Server/Vista/Windows7/2008 R2\nMac OS X v10.3-10.6\nLinux RedHat Enterprise, Linux WS, Fedora Core 2-10, SuSE Linux, OpenSuSE, Mandrake, Mandriva, Ubuntu, SuSE Linux Enterprise Desktop
Components:097N01674,098N02190,3550V_X,650K29830 / 097N01674,098N02190,3550V_XM,650K29830 / 098N02190, 3550V_XM, 650K29830 / 098N02190,3550V_X,650K29830
Connectivity Technology:Wired
Country of origin:China
Custom media sizes:76 x 127 mm - 216 x 356 mm
Depth (min.):19.2
Depth (min):19.2
Depth (min) (imperial):19.2
Device manager:Xerox CentreWare Web, Xerox CentreWare Internet Services
Dimensions (WxDxH):22.9 x 19.2 x 21.8
Document feeder type:Duplex Automatic Document Feeder
Duplex printing: Yes
Fax features:Auto dial list, Auto file size reduction, Auto redial, Broadcast fax, Color fax send, Confirmation reports, Delayed fax, Distinctive ring, External phone interface, Fax forward to fax/email and server (FTP, SMB), Journal, Junk fax barrier, Last number redial, Memory receive, Pause, Persistent Flash memory, Searchable address book, Secure fax: receive, Two-sided Send and Receive
First-page-out time, printing (black & white):8.5
Functions:Color scan, Copy, Fax forward to email, Network scan, PC fax (send only), Print, Scan to email, Scan to/Print from USB, Walkup fax
Height (min.):21.8
Height (min):21.8
Height (min) (imperial):21.8
I/O ports:10/100BaseTX Ethernet, USB 2.0
Legal: Yes
Maximum internal memory:0.5
Minimum weight:51.6
Minimum width (imperial):22.9
Modem communication fax control / protocol:JBIG, JPEG, MMR/MR/MH
Network standard:IEEE 802.1x, IEEE 802.3, IEEE 802.3u
Networking features:10/100Base-TX Ethernet / 10/100BaseTx / Fast Ethernet
Networking standards:IEEE 802.1x,IEEE 802.3,IEEE 802.3u
Package dimensions (WxDxH):26.6 x 24.4 x 27.5
Package length:24.4
Power Requirements:220 - 240V, 50/60Hz / 220–240 VAC, 50/60 Hz
Print memory (standard):256
Print resolution black (productivity):600 x 600
Printer features:Automatic 2-sided, Booklet printing, Custom page size, Fit-to-page, N-up, Overlays, Poster printing, Print from USB memory drive, Proof Print, Reduce/Enlarge, Scaling, Secure Print, Toner save mode, Watermarks
Requires a PagePack service agreement that includes provision of toner or ink:Y
Scan file formats:JPG, PDF, TIFF / PDF, TIFF
Standard media sizes:69.9 x 145 mm - 216 x 356 mm
Supported printer drivers:Mac OS X version 10.3 or higher, Windows 2003 Server, Windows 2008 Server, Windows 7, Windows XP, Windows Vista, Xerox Global Printer Driver, Xerox Mobile Express Driver
Warm-up time (from power save mode):.25
Warm-up time (from sleep mode):15
Warranty:One-year on-site / Products purchased under a "Page Pack" agreement do not carry a warranty, but please refer to your service agreement for full details of your enhanced service package.
Warranty note:One-year on-site / Products purchased under a "Page Pack" agreement do not carry a warranty, but please refer to your service agreement for full details of your enhanced service package.
Weight (min.):51.59
Weight (min) (imperial):51.59
Width (min.):22.9
Wireless technologies:Wired

Other features

Minimum width:22.9

Output Capacity

Standard output capacity:250

Paper Handling

Auto Document Feeder (ADF) media weight:50 - 120
Auto Document Feeder (ADF) media weight (imperial):12 - 28
Custom media length:5 - 14 / 8.5 - 14
Custom media width:2.99 - 8.5 / 5.83 - 8.27
ISO A-series sizes (A0...A9):A4 / A4, A5 / A5, A6
Maximum ISO A-series paper size:A4
Maximum print area:215 x 355 mm / A4 (210 x 297 mm) / Legal (216 x 356 mm)
Maximum print size:215 x 355 mm / A4 (210 x 297 mm) / Legal (216 x 356 mm)
Media weight (tray 1):60 - 105 g/m2 / 60 - 105 gsm
Multi-purpose Tray media types:Bond paper, Envelopes, Heavyweight paper, Labels, Letterhead, Plain paper, Recycled paper, Transparencies
Multi-Purpose Tray media weight:60 - 163
Multi-Purpose Tray media weight (imperial):16 - 43
Non-ISO print media sizes:Legal / Legal, Letter
Standard tray media types:Bond paper, Card stock, Envelopes, Labels, Plain paper, Recycled paper, Transparencies / Bond paper, Envelopes, Labels, Plain paper, Recycled paper, Transparencies / Bond paper, Labels, Plain paper, Recycled paper, Transparencies / Heavy paper, Lightweight paper, Plain paper, Recycled paper / Plain paper, Recycled paper
Standard tray media weight:60 - 105
Standard tray media weight (imperial):16 - 28


Built-in processor:Y
Copying:Colour copying / Mono copying
Digital sender:N
Duplex functions:Copy, Fax, Print / Print
Duplex printing modes:Auto
Economical printing:Y
Faxing:Colour faxing / Mono
Fonts included:247
Management protocols:SNMPv3
Maximum duty cycle:70000 / 75000
Number of print cartridges:1
Print technology:Laser
Printer management:SNMPv3, HTTPs, SSL
Printing:Colour printing / Mono printing / N
Printing colors:Black / Black, White
Processor frequency:360
Scanning:Colour scanning / Mono scanning
Security Features:HTTPS, IP filtering, Scan to Email with authentication, Secure Fax, Secure Print, SNMPv3, SSL, 802.1x / HTTPS, Secure Fax, Secure Print, SNMPv3, SSL, 802.1x

Ports & interfaces

Direct printing:No / Yes
Standard interfaces:Ethernet, USB 2.0 / USB 2.0
USB 2.0 ports quantity:1


AC input frequency:50/60
AC input voltage:110 - 240 / 220 - 240 / 220-240
Power consumption (average operating):-, 600 / 600
Power consumption (PowerSave):20
Power consumption (printing):600
Power consumption (standby):60


Booklet printing function:Y
Duplex print speed (Black, normal quality, A4/US Letter):17
Maximum Resolution:1200 x 1200 / 600 x 600
Poster printing function:Y
Print resolution (black, normal quality):600 x 600
Print speed (black, normal quality, A4/US Letter):33 / 35
Secure printing:Y
Standard printer languages:PCL 5e, PCL 6 / PCL 5e, PCL 6, PostScript 3 / PCL 5e,PCL 6,PostScript 3 / PCL 6 / PCL 6, PostScript 3
Time to first page (black, normal):8.5
Time to first page (color, normal):8.5
Warm-up time:13 / 15
Watermark printing:Y


Document formats supported:PDF
Image formats supported:JPG / JPG, TIF / JPS, TIF
Maximum scan area:8.5 x 14 / Legal (216 x 356)
Maximum scan resolution:4800 x 4800
Optical scanning resolution:300 x 300 / 4800 х 4800
Scan speed (black):26
Scan speed (color):8
Scan to:E-mail, FTP, OCR, PC, SMB, USB / E-mail, FTP, OCR, USB / E-mail, FTP, USB / FTP, USB
Scan type:ADF / Flatbed
Scanner Type:ADF / Flatbed


Linux operating systems supported:Fedora 6, Fedora 7, Fedora 8, Fedora 9, RedHat EL Linux 5.0, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 9.3, Ubuntu 8.04, Ubuntu 8.10, Yes
Mac operating systems supported:Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard / Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Yes
Server operating systems supported:Windows Server 2003, Windows Server 2008 / Windows Server 2008,Windows Server 2008 R2

Sound Emission

Copying noise level:55
Noise level (idle):39
Print noise level:55
Printing noise level:55


Card reader integrated: No
Internal memory:256
Maximum internal memory:512
Maximum memory:512

System Requirements

Mac compatibility: Yes

Weight & Dimensions

Package depth:24.4
Package height:27.4 / 27.6
Package weight:1047.6 / 2.2 / 65.5 / 71.7
Package width:26.6
Weight:51.6 / 825.4