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Xerox Phaser 8560

alaTest has collected and analyzed 203 reviews from magazines and websites. Reviewers really like the build quality and design. The print quality and usability are also appreciated, but there are some mixed reviews about the control panel and value for money. There are some less positive reviews about the connectivity and noise.

performance, usability, print quality, design, build quality

noise, connectivity

We analyzed user and expert ratings, product age and more factors. Compared to other Printers the Xerox Phaser 8560 is awarded an overall alaScore™ of 80/100 = Very good quality.

Review analysis

(Based on 203 reviews)

Expert Reviews  

User Reviews  

Showing 131 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 131 Show Reviews: in English | in other languages (11)

Consumer review by:

"Offline"....look familiar?


Doesn't work with MAC. Xerox techs say the work around to "offline" mode is to delete and re-install driver. Who has time for that when you've just paid big dollars for a good printer??!!

Expert review by:

Xerox Phaser 8560MFP/D


Solid-ink printers have been around in one form or another for about 20 years, but a lot of people don't know much about them, if they've even heard of them. This is largely because the technology is, for all practical purposes, unique to Xerox, and...

Fast. Reasonably high quality. Prints, scans, faxes from PC. Standalone copier and fax

Fax feature is inconveniently hidden in driver

The Xerox Phaser 8560MFP/D delivers the right combination of features, speed, and output quality for a small to medium-size office or a workgroup in a larger office.

Editor's Choice!

Expert review by:

Xerox Phaser 8560/N


With high-quality printouts, low per-page costs, and easy maintenance, the solid-ink Phaser 8560/N gives color lasers some serious competition.

High-quality output; fast; large paper capacity; excellent drivers, documentation; easy supply replenishment; low per-page costs

Some dithering, halftoning visible in photo prints; large, heavy

Double your display real estate by adding a second monitor. It's a snap: Here's how


Consumer review by:

Overall this machine is a good product.


All in all I love my Xerox 8560MFP. As long as you know how to use it and follow some pretty easy guidelines the machine is great!!!

Beautiful color prints, easy to use when running windows xp and works well on a network. The copies that you make are so clear that you almost can't tell the original from the copy and the scanning is just as nice and clear

It does take a while to boot up but as long as you are continuously using the machine that is not a problem. The machine is loud and does have a tendency to Jam with heavier paper if you don't set the printer up for card stock

Consumer review by:

Do not purchase if running windows 7 and 64 bit system


After purchasing the 8560 MFP and using on Windows XP 32 bit system, it worked fine. I replaced my computer with a new unit on Wondows 7 and 64 bit system. The scanner never worked. I went threough Xerox support in May 2010 and finally their technician...

The printer produces high quality at a good speed

There are unresolved software issues with the scanner and computer operating on Windows 7 and 64 bit system. In my opinion: do not buy the 8560 MFP when your system is running win 7 & 64 bit

Consumer review by:

Very LOUD, slow, and jams frequently


Purchased this machine brand new. Immediately disappointed with the noise level when printing and copying. Machine takes a long time to warm up between copy jobs/fax jobs/print jobs/scan jobs. Every time the machine is used you must stand and wait for...

Great color, great fax functionality

Very slow warmup between jobs. Spend a lot of time waiting for the machine to get ready. Uses a LOT of ink. PPM rating is misleading. Jams frequently. Gets confused often. The list seems endless

Consumer review by:

Scanning is absolutely terrible.It prints fast & good.


Prints fast, quality is great

Scanning is absolutely terrible. It is very slow, you have to login to the printer in order to download scanned images. Downloading images is very slow and locks up often. If I knew how bad the scanning was would not have purchased this printer. You co

Consumer review by:

Best value for the money


This is an excellent multifunction machine for a small office. It seems that most multifunctions are ether very inexpensive ($500) and meant for home use, or very expensive ($10,000)--the Phaser line offers color laser quality plus copy/print/scan/fax...

Print quality, color, versatility, value for the money

Complex setup, kinda loud

Consumer review by:

Possibly the worst device I have ever owned


Sometimes it will actually produce a poor quality copy or print

Loud, slow, long warm up times, poor print quality, service is D-I-Y, constantly malfunctioning, have to do a hard reset (and lose all your data) once a month

Consumer review by:

A great choice in you're looking for a MFP


This is a good machine to have. The print quality is amazing and the speed can't be beat for the price. It was the only machine I could find give its features/performance in this price range. Other similar machines were much higher in cost. The...

Speed, print quality, ink replacement

Loud, setup software not very intuitive

Consumer review by:

Simply Awful


It's not fast

Can't think of one

Poor Quality ; Long warm up and start up time ; DIY support

Product Specifications

Fast, affordable and incredibly easy to use, the Xerox Phaser 8560 series color printer gives busy workgroups a bolder, brighter choice for performance color printing. Go ahead, get creative. Print on business card stock, postcards, labels, transparencies and more. You can expect the same brilliant output no matter what the media. The Phaser 8560 printer delivers fast performance and more features for less. Easier to use than color lasers or inkjets, solid ink delivers high performance, a very low cost of ownership and outstanding print quality. The Phaser 8560 printer gives you precise details and rich, vibrant colors. A simple, cartridge-free design and a host of helpful features make these devices easy to set up, operate and share.


Automatic Duplexing:Optional/Yes
First Copy Out Time B/W:15sec
First Copy Out Time Color:15sec
Max Copying Resolution B/W:600 x 600 dpi
Max Copying Resolution Color:600 x 600 dpi
Max Copying Speed B/W:30ppm
Max Copying Speed Color:30ppm

Dimensions & Weight


Document & Media Handling

Max Copy Size:Legal (8.5 in x 14 in)
Max Media Capacity:1675sheets
Standard Media Capacity:1150sheets/1675sheets/625sheets

Environmental Standards

ENERGY STAR Qualified: Yes
EPA Energy Star Compliant: Yes

Fax Machine

Compatibility:Super G3
Max Transmission Speed:33.6Kbps
PC Faxing:Yes (send only)


Compatibility:Mac / PC / Unix/PC
Country Kits:North America
Model:8560DA/8560DB/8560DN/8560DT/8560DX/8560MFP/D/8560MFP/N/8560MFP/PP/8560MFP/T/8560MFP/X/8560N/8560PP/8560SDN/Phaser 8560N to Phaser 8560DN
Packaged Quantity:1
Product Line:Xerox/Xerox Phaser/Xerox Upgrade


Max Supported Memory:1GB
Standard Memory:1GB/512MB


Category of Accessory:Printer accessories/Upgrade kits
Microsoft Certification:Works with Windows Vista
Product Type:Printer stand paper drawer with cabinet/Printer upgrade kit
Vista Certification:Works with Windows Vista


Type: None


Type:Print server

Office Machine

Copier Type:Digital
Fax Type:Plain paper
Functions:Copier / Fax / Printer / Scanner
Monthly Duty Cycle (max):85000impressions
Printing Output Type:Color
Printing Technology:Solid ink
Type:Fax / copier / printer / scanner

PC Connectivity

PC Connection:Ethernet 10 Base-T/100 Base-TX / USB
PC Connection Availability: Yes


Connectivity Technology:Wired
Duplex Printout:Duplex
Interface:Ethernet 10/100Base-TX / USB
Language Simulation:PCL 5C / PDF / PostScript 3/PCL 5C / PostScript 3
Max H-Resolution B/W:600dpi
Max H-Resolution Color:600dpi
Max Media Size (Standard):A4 (8.25 in x 11.7 in) / Legal (8.5 in x 14 in)
Max Printing Speed (ppm):30ppm
Max Printing Speed Color (ppm):30ppm
Max V-Resolution B/W:600dpi
Max V-Resolution Color:600dpi
Media Type:Cards / Envelopes / Glossy paper / Labels / Plain paper / Transparencies
Monthly Duty Cycle Range (Printer Class):50,000 - 99,999 pages
Output Type:Color
PostScript Support:Standard
Technology:Solid ink
Total Media Capacity:1150sheets/1675sheets/550sheets/625sheets
Type:Workgroup printer


Max Printing Speed B/W:30ppm
Max Printing Speed B/W (ppm):30ppm
Max Printing Speed Color:30ppm
Max Printing Speed Color (ppm):30ppm
Max Resolution B/W:600 x 600 dpi
Max Resolution Color:600 x 600 dpi


Installed Size:256MB/512MB
Max Supported Size:1GB


Type: None

Service & Support

Type:1 year warranty

System Requirements

OS Required:Apple MacOS 9.x / Apple MacOS X 10.2 or later / Linux / Microsoft Windows 2000 / XP / Microsoft Windows Server 2003 / Microsoft Windows Vista / Novell NetWare 5.x / Novell NetWare 6.5 / UNIX