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Logitech Harmony One Advanced Universal Remote Control

Logitech Harmony One Advanced Universal Remote Control
alaScore 81

6583 reviews

Sep, 2014

alaTest has collected and analyzed 6583 reviews from magazines and websites. Opinions about the control panel and size are overall positive. The controls and design are also appreciated, whereas many are negative about the reliability. The build quality and value for money get mixed views.

usability, design, controls, size, control panel

reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Remote Controls the Logitech Harmony One Advanced Universal Remote Control is awarded an overall alaScore™ of 81/100 = Very good quality.

Review analysis

(Based on 6583 reviews)

Expert Reviews  

User Reviews  

Showing 6524 review(s)

Expert Reviews User Reviews
Showing 1 - 6059 of 6524 Show Reviews: in English | in other languages (59)

Consumer review by:

Amazon.co.uk review summary for Logitech Harmony One Advanced Universal Remote Control

 

alaTest has collected and analysed 183 user reviews of Logitech Harmony One Advanced Universal Remote Control from Amazon.co.uk. The average user rating for this product is 4.3/5, compared to an average user rating of 4.2/5 for other Remote Controls on Amazon.co.uk.

usability, design, build quality, controls

reliability

88% of the reviews on Amazon.co.uk give this product a positive rating.

This summary is based on the product: Logitech Harmony One Advanced Universal Remote

Consumer review by:

Amazon.com review summary for Logitech Harmony One Advanced Universal Remote Control

 

alaTest has collected and analyzed 5866 user reviews of Logitech Harmony One Advanced Universal Remote Control from Amazon.com. The average user rating for this product is 4.1/5, compared to an average user rating of 4.0/5 for other Remote Controls on Amazon.com.

usability, design, controls, size, control panel

build quality, reliability

84% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the products: Logitech Harmony One Advanced Universal Remote (Discontinued by Manufacturer)Logitech Harmony One Advanced Universal RemoteLogitech Harmony One Universal Remote with Color Touch Screen - OLD MODEL

Expert review by:

Logitech Harmony One Advanced Universal Remote

 

Setup aside, this is the easiest universal remote we've found yet.

Intuitive touchscreen and button controls ; Knowledgable phone support

Complex setups tax the wizard ; Expensive

The remote has a Help button to aid in diagnosing and fixing setup issues, but after going back and forth with the Setup Wizard, I decided to contact Logitech's tech support (available via e-mail or toll-free phone). I should have done that right off...

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Editor's Choice!

Expert review by:

Logitech Harmony One Advanced

 

Editors' note: As of September 2009, Logitech has released a step-up to this model. The Logitech Harmony 900 adds RF capability (and includes two RF-to-IR emitters). However, it does not support the programming of customized multistep macro commands...

Sleek design, both in terms of cosmetics and ergonomics; sharp LCD that offers a touch-screen interface and touch-sensitive buttons for navigation of onscreen menus; Web programmable via Windows or Mac PCs; excellent button layout and design;...

No RF compatibility; somewhat pricey.

While it's missing an RF option, Logitech's Harmony One is one of the best--if not the best--universal remote we've ever tested.

TECHGAGE - Editor's Choice

Expert review by:

Logitech Harmony One Advanced Universal Remote

 

Logitech's Harmony division have put a lot of of effort into the One, so we put it to the test to see if it all paid off. In addition to the comfortable design and individually contoured buttons, the One features a large LCD screen, support for over...

Comfortable design ; Contoured buttons for easy memorization ; Huge support, relatively easy to configure ; No batteries

Issues with installation using a Mac ; Could have felt more solid

All of the devices I had were properly recognized and functioned correctly, with the exception of the Apple TV. There happened to be an Apple Hi-Fi near the Apple TV, so the One would confuse the two devices since all Apple products use the same signals.

Consumer review by:

"Great Remote/ dismal programing"

 

It is a terrible shame that such a good remote would have such a terrible support system.

Does almost everything.. The macros are great, device coverage equally good..

SETUP SETUP SETUP..... Some genius decided that an "online only" setup was the cool way to go.. FAIL... while the database of devices is spectacular.. the servers themselves are horrid at best (see the Logitech forums, literally hundreds of complaint

Consumer review by:

"Do NOT buy, in spite of the pros. The CONs win."

 

Under no circumstances should you buy this product. It is DEFECTIVE. The re-chargeable battery provided by Logitech will expand over time such that you can't remove. Here's the note from my Logitech support case on the subject:

Functionally good. Worked with lots of devices. IR is so 1970's, but that's not really the remote's fault - devices are stuck in the 20th century.

Per Logitech: "the reason why we do not have the instructions on how to remove a bulging battery is because we do not recommend to remove it. This may cause harm to you and to the remote if you try to remove the remote by force".

Consumer review by:

"You will need the extended warranty!"

 

If it weren't the only universal remote that is so easy to program, I'd not be buying my third one in four years! This time I'm getting the Extended Warranty. I recommend you all do the same.

Very easy to program. Great device library. Super simple to use. Fair to good customer support.

Very cheap components (memory fails easily). Not intuitive and confusing screen layouts with complex AV receivers - you will have to redo ALL 20 "pages" of commands.

Consumer review by:

"Very happy with it"

 

A great product and was my favorite Christmas present that I received this year. Heck, even my kids can now easily play games on the xbox, watch TV via cable, and watch DVDs without having to use multiple remotes: even the 5-year old can use the remote!

Love the programming capabilities, especially the ability to place delays between commands. Had a problem where the Harmony was sending the commands too fast to the device, and the delay capability was just what was needed.

Sometimes the remote gets confused about what is and is not turned on. The help built into the remote isn't very good.

Consumer review by:

"Harmony remotes are great. This one is not. Don't buy."

 

This is a well designed remote, with significant software improvements over the 880 that came before it.

You'll love it for 3-4 days until you realize that's how often you need to charge it.

Consumer review by:

"peice of crap"

 

worked for 10 months then went dead, will not charge off the cradle or charge off the USB. Save your money this remote is pure junk.

nothing at all but junk

will not work with Denon 4306 AVR, will not work with Comcast cable box

Consumer review by:

"Love this remote."

 

The best universal remote I've owned.

Intuitive. No need to create macros

None so far

Product Specifications

Logitech knows who you are. You have a half-dozen remotes on the coffee table. And you're the only one in the family who knows how to use them. Logitech can help with the Harmony One Advanced Universal Remote. Enjoy a full-color touch screen. Intuitive button layout. And an ergonomic design. So easy to use, the whole family will love it.

Display (Projector)

Type:LCD display

Header

Country Kits:United States
Manufacturer:Logitech
Model:One Advanced Universal Remote
Packaged Quantity:1
Product Line:Logitech Harmony

Remote Control

Supported Device Qty:15
Technology:Infrared
Type:Universal remote control

Service & Support

Type:1 year warranty
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