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Fujitsu ScanSnap ix500

Fujitsu ScanSnap ix500
alaScore 97

2829 reviews

Aug, 2018

alaTest has collected and analyzed 2829 reviews of Fujitsu ScanSnap ix500. The average rating for this product is 4.7/5, compared to an average rating of 4.0/5 for other Scanners for all reviews. Views about the design and size are overall positive. The price and usability also get good feedback. Some have doubts about the reliability.

usability, price, size, design


We analyzed user and expert ratings, product age and more factors. Compared to other Scanners the Fujitsu ScanSnap ix500 is awarded an overall alaScore™ of 97/100 = Excellent quality.

Review analysis

(Based on 2829 reviews)

Expert Reviews  

User Reviews  


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Showing 1 - 10 of 1048 Show Reviews: in English | in other languages (10)

Editor's Choice

Expert review by : Tony Hoffman (

Fujitsu ScanSnap iX500


The Fujitsu ScanSnap iX500 is a capable and reliable document scanner that is zippy in scanning to searchable PDF and did well in both text recognition and business-card scanning.

Very fast at scanning to searchable PDF. Met its rated simplex and duplex scan speeds. Good optical-character-recognition (OCR). Did well at reading business cards. Misfeed-free in our testing. Wi-Fi and USB 3.0 connectivity.

You can't give a scan command from within an application. Scanning to some programs may require several steps. Only connects wirelessly to one computer at a time. Documentation could use improvement.

If you prefer a workflow that uses a standard driver you'll be better off with the Canon imageFormula DR-C125. If not, these two are so close in capability that you could flip a coin to choose between them and be happy with either one. The Fujitsu...

Sep, 2014

TechGearLab Editors' Choice Award

Expert review by : Max Mutter (

Fujitsu iX500 ScanSnap Review


The best model you can buy if you your scanning needs are frequent

Fast, high quality scans, easy operation

Expensive, character recognition not perfect

The is the best document scanner currently on the market. If your scanning needs include multiple documents everyday, it is well worth the high price tag.

Oct, 2017

Expert review by : Kevin Purcell (

Fujitsu ScanSnap ix500 Now Supports Mobile Devices


The ScanSnap Connect app for iOS or Android doesn’t cost anything. Fujitsu did a nice job adding mobile scanning to their great desktop sheet fed scanner.

Oct, 2016

Expert review by : The Mac Observer (

ScanSnap iX500 Scanner is a Lightning Fast, Dependable Way to Get Organized


Incredibly fast high resolution scans with virtually no jamming. "Scan to Mobile" feature works flawlessly.

Bundled software is slightly clunky with non-standard dialogue windows and navigation.

With its amazingly fast and dependable hardware, Fujitsu’s ScanSnap iX500 has made getting organized a resolution that I’m sure I’ll be able to keep long after my New Year’s decorations have been put away. If only my other resolution were so easy to keep.

Jan, 2014

Expert review by : Kat Orphanides (

Fujitsu ScanSnap ix500 review


Great for businesses that regularly deal with hundreds of hard copy pages, but others could do better with an MFP or portable document scanner

Mar, 2013

Expert review by : Dave Mitchell (

Review: Fujitsu ScanSnap iX500


Fujitsu's ScanSnap iX500 is as multitalented as desktop scanners come.

A fast desktop scanner that’s good value, extremely easy to use and includes support for wireless mobile devices.

Nov, 2013

Consumer review (

Best scanner in its class but could be better


We've used ScanSnaps for years, they're great and the only desktop scanners I will buy. The hardware design is impeccable and if taken alone deserves 5 stars. It loses a star because software is always the weak point with Fujitsu. For example, you...

Fast Excellent scan quality Rarely jams and misfeeds, easy to clear when it does Scans to your notebook or mobile device via WiFi OCR accuracy is excellent

Cannot share over the network Switching between WiFi and USB requires you to physically unplug USB cable. Won't scan long pages after short pages. Software runs in foreground only OCR function not optimized

Jan, 2016

Consumer review (

Fujitsu iX500 (PA03656-B005)


I haven't used the wifi built into it so I can't comment on that.

Worked right out of the box. It's fast and hasn't jammed much over the year that I have had this.

Software was a little bit confusing at first but it didn't take long to figure out.

Nov, 2015

Consumer review (

Excellent scanner


I tried the Neat system and their NeatConnect scanner before this. The scanner would constantly not grab the documents, and some that it did it would crumple to hell. The software was horrendous and their "cloud" processing was slow. Takes 30-45...

Extremely fast, good image quality, excellent included software, wireless

No TWAIN drivers. But I bought this to scan documents/reciepts, which it is designed for - no pictures. I'll use my AIO printer for that.

Nov, 2015

Consumer review (

No twain or wia drivers


Seemed well put together, software installed successfully

Does not have WIA, ISIS or TWAIN drivers, which means it's not really a scanner in my book.

Oct, 2015

Product Specifications


Energy Star certified:Y / Yes
RoHS compliance:Y


Built-in display:N / No
Color of product:Black
Scan type:Flatbed Scanner
Scanner Type:ADF scanner / Flatbed

Energy Management

Input frequency:50/60
Input Voltage:100-240
Power consumption (standby):2.5
Power consumption (typical):20
Power supply type:AC

Input Capacity

Standard input capacity:50

Operational Conditions

Operating relative humidity (H-H):20 - 80
Operating relative humidity range:20 - 80
Operating temperature (T-T):5 - 35
Operating temperature range (T-T):5 - 35

Other Features

Quantity per pack:1
Wi-Fi standards:IEEE 802.11b,IEEE 802.11g,IEEE 802.11n

Packaging Content

Drivers included:Y

Paper Handling

Auto Document Feeder (ADF) media weight:40 - 209
ISO A-series sizes (A0...A9):A4, A5, A6
ISO B-series sizes (B0...B9):B5, B6
Legal: Yes
Letter: Yes
Maximum ISO A-series paper size:A4
Maximum scan area (ADF):8.5 x 14.2
Minimum scan area (ADF):2 x 2
Minimum scan area (Auto Document Feeder):2 x 2
Multi feed detection: Yes
Scanning media types supported:Business Card, Plain paper, Post Card(JPN)


Light Source:RGB LED
Scan drivers:ScanSnap
Scan file formats:JPG, PDF
Scan to:File, Image
Sensor Type:CIS / Colour CIS

Ports & interfaces

Frequency band:2.4
Standard interfaces:USB 1.1, USB 2.0, USB 3.0, Wireless LAN


AC input frequency:50/60
Input frequency:50/60
Input Voltage:100-240
Power consumption (off):0.4
Power consumption (sleep):1.6
Power consumption (standby):0.4 / 2.5
Power consumption (typical):20
Power supply type:AC


ADF scan speed (b/w, A4):25
ADF scan speed (color, A4):25
ADF scan speed (colour, A4):25
Color scanning:Y / Yes
Duplex scanning:Y / Yes
Film scanning: No
Maximum scan size:11 x 17 / 8.5 x 14.2
Optical scanning resolution:1200 x 1200 / 600 x 600

System Requirements

Mac operating systems supported:Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Windows operating systems supported:Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64

Weight & Dimensions

Weight:105.8 / 6.61