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HP ScanJet 3970

HP ScanJet 3970
alaScore 75

82 reviews

Apr, 2014

alaTest has collected and analyzed 82 reviews from magazines and websites.

We analyzed user and expert ratings, product age and more factors. Compared to other Scanners the HP ScanJet 3970 is awarded an overall alaScore™ of 75/100 = Good quality.

Review analysis

(Based on 82 reviews)

Expert Reviews  

User Reviews  

Showing 1 - 10 of 50 Show Reviews: in English | in other languages (26)

Consumer review by:

Makes scanning a four letter word


Could there possibly be a more backwards way to specify scanning resolution, size and color/brightness/contrast settings. It is a NIGHTMARE. And some of the settings will not stay - defaulting to auto between prieview and scan. The 48 bit color option...

Hmmm - it's blue

Drivers, software, software options, settings

Consumer review by:

this scanner stinks


My previous scanner was also an HP, and it was a workhorse. I loved it. It scanned quickly and beautifully. When I updated my operating system to WinNT, I had to get rid of the old faithful scanner since HP didn't make the software to interface with my...

can't think of any

how much space is available

Consumer review by:

Easy to install.Worked OK for me.


I have a Dell&XP as OS.No problems.Bought 2 burners that wouldn't work.Buyers had no problems.Bought a LexMark printer.All kinds of problems.Throwed it in trash and got an Epson.End of problems.What I,m saying is a product that works on one computer...

Easy installation and never failed

Too big for what it does


Consumer review by:

Good printer at affordable price


I am using Windows XP professional and found no problems installing the scanner and software. The scanning speed is fast and you can adjust the quality depending on what you need. The software is very user friendly and hasn't given me any problems.

Good Quality Scans, Fast scanning, Easy set-up

a bit bulky

Consumer review by:

Good at first but I came to really hate it


Worked great at first....with the exception of the slow startup and scan rate. After 14 months it broke, all I got was a solid red colour scan. HP said it was pooched and would have to fix it, or replace it. For the cost in fixing it...its not worth...

Good Scans, Cheap price

Slow scan and startup, burnt out after 8 months

Consumer review by:

Okay but...


I use the scanner mainly for scanning in documents instead of keeping paper copies. I do use it occasionally for photos, etc. I primarily use it to scan into Paint Shop Pro 9.0. When it works, it generally provides adequate results. But the biggest...

The results are okay

Constant 'The Scanner Could Not Scan. If 22 Is Blinking in the Scanners LCD, the Problem Is with the TMA' requires me to go through several steps to make it work again

Consumer review by:

Works great


Software is easy to install and get the scanner up and running. Scanner is easy to use and can scan document photos and negatives. I thank for the great offer.

Easy to Use Botton

Not so realiable

Consumer review by:

Software won't work


The "convenient" buttons on the machine didn't work, although the software would work from the computer. I checked for updated driver, but none was listed at HP. I contacted tech support by chat forum. They provided updates but the scanner would not...

none I could find

Software didn't work

Consumer review by:

very poor quality...bad mix with os-x.


aside from the bulky design and the poor scanning quality, this machine is also, contrary to manufactures claim, nearly non-compatible with mac os-x. good luck with importing into photoshop from this gem. menus appear to have mind of their own. oil and...

can't think of any since price was over $100

please read below

Consumer review by:

Overall a good value for the cost


1. Good quality scans of pictures, optical DPI is very good. 2. Scanner preview, and actual scan speeds are both very fast for common (600-1200 dpi) resolution modes. 3. OCR software appears robust, need to use it more to be sure. 4. Lid easy removed

1) footprint of the scanner is a bit large compared to several other brands currently on the market. 2) scanner motor is a bit loud when it moves at high speed across the scanner bed, ie back to the park position. However during the actual scan, its pret

Product Specifications

With the HP Scanjet 3970 digital flatbed scanner you will enjoy photo-quality results and crisp text at 2400-dpi optical resolution and 48-bit color. Scan photos, negatives and slides, and even 3-D objects - using built-in transparent materials adapter. Using the convenient one-touch buttons and HP Instant Share, you can quickly scan, copy, print and share memories with family and friends. And just plug and play - connecting the scanner to a PC or Macintosh is fast and easy thanks to Hi-Speed USB (compatible with USB 2.0 specifications).

Dimensions & Weight


Environmental Standards

ENERGY STAR Qualified: Yes
EPA Energy Star Compliant: Yes


Compatibility:Mac / PC
Country Kits:Canada/Canada / United States/Europe/Latin America
Localization:English/English / French/Spanish
Packaged Quantity:1
Product Line:HP ScanJet


Microsoft Certification:Certified for Windows Vista
Vista Certification:Certified for Windows Vista


Color Depth:48-bit color
Document Feeder Type:Manual load
Form Factor:Desktop
Grayscale Depth:8-bit (256 gray levels)
Input Type:Color
Interface Type:Hi-Speed USB
Max H-Optical Resolution:2400dpi
Max Supported Document Size:8.5 in x 11.7 in
Max Supported Media Size:8.5 in x 11.7 in
Max V-Optical Resolution:2400dpi
Media Feeder Type:Manual load
Supported Document Type:Film / Bulk objects (such as books) / Slides / Plain paper / Transparencies/Transparencies / Plain paper / Slides / Bulk objects (such as books) / Film
Supported Media Type:Bulk objects (such as books) / Film / Plain paper / Slides / Transparencies
Type:Flatbed scanner

Service & Support

Type:1 year warranty /90 days warranty

System Requirements

OS Required:Apple MacOS 9.1 / Apple MacOS X 10.1.5 or later / Microsoft Windows 2000 / Microsoft Windows XP Home Edition / Microsoft Windows XP Professional/Apple MacOS 9.1 or later / Apple MacOS X 10.1.5 / Apple MacOS X 10.2 or later / Microsoft Windows 2000 / Microsoft Windows XP Home Edition / Microsoft Windows XP Professional/Apple MacOS 9.1 or later / Apple MacOS X 10.1.5 / Apple MacOS X 10.2 or later / Microsoft Windows 2000 / XP Professional / Microsoft Windows XP Home Edition