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Microtek ScanMaker 9800XL Scanner

Microtek ScanMaker 9800XL Scanner
alaScore 75

101 reviews

Jan, 2015

alaTest has collected and analyzed 101 reviews of Microtek ScanMaker 9800XL Scanner. The average rating for this product is 2.7/5, compared to an average rating of 3.9/5 for other Scanners for all reviews.

We analyzed user and expert ratings, product age and more factors. Compared to other Scanners the Microtek ScanMaker 9800XL Scanner is awarded an overall alaScore™ of 75/100 = Good quality.

Review analysis

(Based on 101 reviews)

Expert Reviews  

User Reviews  

Showing 1 - 91 of 100 Show Reviews: in English | in other languages (1)

Consumer review by:

Amazon.co.uk review summary for Microtek ScanMaker 9800XL Scanner

 

alaTest has collected and analyzed 4 user reviews of Microtek ScanMaker 9800XL Scanner from Amazon.co.uk. The average user rating for this product is 1.0/5, compared to an average user rating of 4.0/5 for other Scanners on Amazon.co.uk.

0% of the reviews on Amazon.co.uk give this product a positive rating.

This summary is based on the products: Microtek ScanMaker 9800XL A3 Scanner ( 48 bit , 1600 x 3200 dpi , 3.7Dmax , Firewire , SCSI , USB ) • Microtek ScanMaker 9800XL A3 Scanner ( 48 bit , 1600 x 3200 dpi , 3.7Dmax , Firewire , SCSI , USB )

Consumer review by:

Amazon.com review summary for Microtek ScanMaker 9800XL Scanner

 

alaTest has collected and analyzed 77 user reviews of Microtek ScanMaker 9800XL Scanner from Amazon.com. The average user rating for this product is 2.8/5, compared to an average user rating of 3.8/5 for other Scanners on Amazon.com.

48% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the product: Microtek ScanMaker 9800XL Scanner with Transparent Media Adapter

Expert review by:

ScanMaker 9800XL

 

The image-quality is impressive once the scanner has been calibrated; the wide dynamic range pulls out subtle details in highlights and shadows. Unfortunately, neither ScanWizard nor SilverFast incorporate dust-removal routines. Users have to spend a...

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Consumer review by:

Good service and image quality

 

Even though the other writers gave Microtek not really good comments. However, I think it really gives me a good impression on customer services. Besides, I have bought it for over 15 months, it really can present to good image quality and I am keeping...

perfect customer service

scanning speed is too slow

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Consumer review by:

DO NOT BUY UNLESS YOU HAVE $1500 TO THROW AWAY!!!

 

I bought this scanner about 13 months ago, we use it at most 5-6x a day which I think is very minimal useage. It's broken already and when I checked to see if others were having this problem they all said the same thing- the light fixture burns out...

it could scan xrays because of the back light

POOR PRODUCT and POOR customer service

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Consumer review by:

Big mistake! Must read before buying!!!!!!!!!!!

 

WARNING: Do not buy this scanner!! It will die on you after the warranty end. Read my review, it will save you an aggravation and lots of money. We purchase the 9800XL with the TDM scanner in April 2005. About six month later the scanner developed a...

Good scans when works

Does not last 3 years

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Consumer review by:

Quite possibly the most unreliable LF scanner on the market

 

I work at a book bindery and we have 6 9800XLs, all have been replaced twice, and soon to be a third time, mostly from them developing scanlines, and we've only had them about a year and a half. Microtek would only allow us to get warranty on the first...

Cheap if you need large format scanning

Cheaply made, customer support is horrible

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Consumer review by:

The biggest purchase mistake ever

 

We have the scanner that we used very lightly for just about 17 month, it start to develop a strip of 1/4" blur on the left side that got larger and now it is 1" wide. Now the "fun" part is Microtek out of warranty policy is exchange for a new one at...

Now, I can't think of any

No repair option, noisy

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Consumer review by:

Don't get ripped off!

 

Loading the drivers is a pain. But, after the drivers were loaded and the color calibration was done, the scanner performed great - for 14 months. We run 5-6 scans a month for printing reasons. After 14 months, the light on the scanner went out. After...

Good scan quality

Hard to set up - short lifetime

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Consumer review by:

Expensive,Undependable bad tech support

 

Large scan area (11"x17"), has alot of image and color correction features

TERRIBLE tech support. Even under warranty, you have to send the unit back to Microtek for service in California AT YOUR OWN EXPENSE, (costs $70 priority mail from NY) and it takes longer time than they claim to process your unit. It is NOT compatible wit

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Consumer review by:

Cheapest LF scanner, very poor longevity!

 

Save your money, it makes that good scanner so much more expensive when you throw this thing off the roof in 4 months.

When it worked, it was great. Apple driver support. Cheapest LF you can find

Same story as the rest - only lasted about 4 months before it blew out capacitors. I was able to stretch the lifespan to about 1.5 years after repairing the electronics 3 separate times. Has problems with the multiple interfaces: would work on Firewire...

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Consumer review by:

EXPENSIVE PAPERWEIGHT

 

I work as a graphic artist/Tech-in-training for a book bindery, and we have 6 9800XLs all of which have been replaced twice, and soon to be a third time and we've only had them for about a year and a half. They all start developing scanlines and...

A decent LF scanner will cost you twice as much

If it is still working well after having it for a couple of months you are one lucky individual

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Product Specifications

The ScanMaker 9800XL is Microtek's member of the A3 scanner family designed on the success of the ScanMaker 9600XL with greatly improved specifications and connectivity. The large 17" x 12" scanning area combined with a very high 1600 x 3200 dpi resolution covers almost all reflective scanning requirements. The improved optional transparency adapter now offers a very large 16" x 12" scan area and the maximum density of 3.7D. The scanner captures huge amounts of subtle highlight and shadow details, with accurate color values, thanks to the 48-bit CCD sensor and the inclusion of multi-sampling. The transparency adapter option also includes a set of film templates for 35mm slides, 35mm strips, medium format film and 5" x 4" film. Extra holders make this the perfect scanner for producing large contact sheets with the ability to deliver high-quality final scans too. To cover almost all connectivity requirements, three interface options are included as standard, FireWire, SCSI-2 and USB 1.1. A PCI FireWire card for Windows and cable, plus a USB cable are also included. Windows NT users can also use this scanner with the addition of a SCSI card and cable. The ScanMaker 9800XL includes a powerful software suite. Adobe Photoshop Elements, LaserSoft SilverFast Ai 5.5 (IT-8), ABBYY FineReader Sprint OCR and Ulead PhotoExplorer are all included for both MacOS and Windows. Windows users can also benefit from the ScanWizard Pro Network Scanning solution that allows several PCs to share this scanner over a local area network.

Dimensions & Weight

Depth:24.5in/24.7in
Height:5.1in/7.1in
Weight:32lbs/41lbs
Width:14.5in/14.8in

Header

Compatibility:Mac / PC
Manufacturer:Microtek
Model:9800XL
Packaged Quantity:1
Product Line:Microtek ScanMaker

Miscellaneous

Microsoft Certification:Certified for Windows Vista
Vista Certification:Certified for Windows Vista

Scanner

Color Depth:48-bit color
Document Feeder Type:Manual load
Form Factor:Desktop
Grayscale Depth:16-bit (64K gray levels)
Input Type:Color
Interface Type:Fast SCSI/IEEE 1394 (FireWire) / USB
Interface Type (2nd):IEEE 1394 (FireWire) / USB
Max H-Optical Resolution:1600dpi
Max Supported Document Size:12 in x 17 in/A3 (11.7 in x 16.5 in)
Max Supported Media Size:12 in x 17 in/A3 (11.7 in x 16.5 in)
Max V-Optical Resolution:3200dpi
Media Feeder Type:Manual load
Supported Document Type:Plain paper/Transparencies / Plain paper / Slides / Film
Supported Media Type:Film / Plain paper / Slides / Transparencies/Plain paper
Type:Flatbed scanner

Service & Support

Type:1 year warranty /2 years warranty

System Requirements

OS Required:Apple MacOS 8.1 / Apple MacOS 8.6 / Apple MacOS 9.x / Microsoft Windows 2000 / NT4.0 / Microsoft Windows 95/98 / Microsoft Windows 98 Second Edition / Microsoft Windows Millennium Edition / Microsoft Windows XP/Apple MacOS 8.6 or later / Microsoft Windows 95/98/ME/NT/2000/XP
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