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Neat Receipts Desktop Scanner with Digital Filing

Neat Receipts Desktop Scanner with Digital Filing
alaScore 73

14 reviews

Jul, 2014

alaTest has collected and analyzed 14 reviews from magazines and websites.

Review analysis

(Based on 14 reviews)

User Reviews  

Showing 1 - 10 of 14 Show Reviews: in English

Consumer review by:

inflexible, poor recognition and not international

 

Don't buy one because the product is inflexible and the company does not seem to support the product with significant upgrades.

easy to use, reasonably fast

no capability of multiple currency (not even a selection or customization); categories cannot be deleted; recognition is weak. Customer service was of little help mainly due to the fact the product is too simplistic

Consumer review by:

Took it back

 

I wanted to sort my own files, not in the database. Problems with the software, had to look through several info pages on how to install. I guess the other reason I wanted this was to replace my AIO printer which does not feed old paper that great and...

I liked the size! I liked the concept of what it could do with receipts

Poor paper feeding. took too long to convert a pdf file

Consumer review by:

Good & Bad

 

When it works, it's great! When it doesn't, it becomes very frustrating and time consuming. The frustration could be avoided if there were phone support to fix the issues.

It scans 40 pages at a time (not 50 as advertised). But, 40 pages is great. I am doing away with file cabinets and the need to get storage space

The founder said there is phone support-NOT TRUE. Support is through email & takes 2 days to get an answer.The software keeps crashing & it has not been resolved yet. For $400, they should have phone support & fix the glitches. It also freeze

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Consumer review by:

No live support; no phone help; no email help; no chat.

 

What a great idea this product is; I had great hopes for it! But after one month, more than 50 ridiculous emails to their feckless "support" personnel, I'm done. Except now the "Neat" Company will not respond to my emails asking how I return their...

Absolutely none. A cheaper scanner with decent software will smoke this product

No useable support. More than 50 emails between me and the "Neat Company" and I still can't log onto their website for their only supposed "support". Don't expect a refund when you tire of this second rate product-they offer only a credit

Consumer review by:

Avoid this piece of junk at all costs

 

I think that I've said it all.

nothing. It doesn't work and support is non-exitstent

See Pros. I can't believe this thing. It just absolutely doewsn't work and Neatco goes out of its way to avoid assistance

Consumer review by:

Work well but there NO USEFUL support

 

I have been a neatreciepts user for a couple of years now and been though a few paid upgrades. Overall I like this product when it works. They only offer a useless unnavigatble knowledgebase and cumbersome web-email support. They no longer offer phone...

This is really easy to use - great for tracking expenses and documents. The program is relatively easy to use and the scanner is small and portable

When it doesnt work - Neatreciepts has only minimal support- a useless knowledgebase that is hard to navigate and cumbersome web-email support. They have discontinued both chat and phone support. They only answer the phone for sales

Consumer review by:

Like it but Im Sending it back

 

After spending some serious time scanning and collecting documents I decided to see how much space the data was taking and found out the database is not seperately defined. I was concerned because like most vendors the product was entirely on my...

It has a great database to store all types of receipts and documents. Since it scans both sides of a document at a time it saves time and the ability to link multiple documents together is nice to have, say to link a refund to the original

The database can only be stored on your C drive. Uses for Folder Name, Type, Label can be difficult to understand. Review&File for incoming scanned documents is of a fixed size which makes viewing the scanned image difficult

Consumer review by:

This is a great product - eliminate the paper clutter.

 

It is well worth the cost for anyone who has a small business (or a large one) and who needs to sort and store documens and receipts. It is also very helpful for the accounting in that it is quite effective at scanning receipts and pulling out tax to a...

I used a system like this at a large enterprise 10 years ago to store documents in an electronic form. It cost $250,000 and was inferior to the Neatdesk. I like that we can do word searches on scanned documents

The software does not allow one to email out a document

Consumer review by:

Excellent Product -

 

Excellent scanner and I've used many. My entire filing cabinet on my computer. ...and everythings gets scanned quickly, accurately and pdf directly to the computer. The PDF direct scan is phenominal., system - all available on my computer. The Scanner...

This has completely transformed my office and desktop into a paperless filing erfect Perfect Perfect

None yet. excellent

Consumer review by:

This Scanner is Junk with no Support

 

I would never sned this scanner to my worst friends.

None. Very bad support if any at all. Just got "Leave you number and someone will get back to you" then while trying to leave the message i kept getting start recording when you are ready

Software will not work well with Vista. The scanner did not work as claimed. No wonder this was discontinued

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