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alaScore 75

772 reviews

Apr, 2015

alaTest has collected and analyzed 772 reviews of NeatReceipts. The average rating for this product is 3.5/5, compared to an average rating of 3.9/5 for other Scanners for all reviews.

We analyzed user and expert ratings, product age and more factors. Compared to other Scanners the NeatReceipts is awarded an overall alaScore™ of 75/100 = Good quality.

Review analysis

(Based on 772 reviews)

User Reviews  

Showing 1 - 710 of 771 Show Reviews: in English

Consumer review by: ( review summary for NeatReceipts


alaTest has collected and analyzed 700 user reviews of NeatReceipts from The average user rating for this product is 3.6/5, compared to an average user rating of 3.9/5 for other Scanners on

72% of the reviews on give this product a positive rating.

This summary is based on the products: NeatReceipts Scanalizer Professional 2.5 Mobile Scanner and SoftwareNeatReceipts Scanalizer Professional 2.5 Mobile Scanner and SoftwareNeatReceipts Scanalizer Professional 2.5 Mobile Scanner and Software

Apr, 2015

Consumer review by: smills78 (

Too bad it only works 25% of the time


Great idea horribly executed. Scanner will blink green upon scanning, but not take the paper, and then the Neat Library doesn't show the scanner connected at all. It takes me unplugging it and plugging it back in at least 5 times for it to be...

Fast, cute, small, easy - good scans when it works, which leads me to the cons

Unfortunately, it fails to scan the majority of the time. Lots and lots and LOTS of blank pages in my library

Jul, 2011

Consumer review by: rwf94 (

No customer support, no phone support, no chat support.


Since I cannot install the software, the scanner is useless to me. Three days of trying to use the company's tech support system yielded only canned answers that don't have anything to do with my issue. The unit obviously works, judging by the CNET...

Ok it's cute

Customer Support is a joke. Founder's response on CNET, including his personal e-mail address he gives, is false

Apr, 2011

Consumer review by: mendba01 (

Their customer service department is AWFUL


Great machine IF it functions properly. Customer service department? Don't waste your time! They stink! 2+ years of trying to get help and still fighting....

The machine itself is amazing IF it works properly. I had better luck on a PC than I did with their mac version, but because I can't seem to get my issues resolved with their customer service department, I am no longer using the unit

Customer Service Department STINKS! I have been emailing them for OVER 2 YEARS and have still not yet had my issues resolved. They keep running me in circles. I asked them to replace the device. Nope. I asked for information to contact the CEO. Nope

Apr, 2011

Consumer review by: ChicagoProduct (

Neat gadget saves time works great. Travels well.


I like the scanner. Received it as a gift 3 months ago from my wife who was fed up with my unorganized pile of receipts and my less than polite language I was usng when it came time to organize them. I actually like scanning a bunch of receipts at one...

Small, compact and very easy to use. I carry it with me on my weekly business trips. At the hotel, I plug it into my laptop and empty my wallet of receipts from the previous week and scan them all into one folder of expenses for last weeks trip. easy

Sometimes the scanner rollers don't grip the slick shiny paper of some receipts and it misfed. Not a big, deal as I can immediately delete the scan and try again. The OCR reader software doesn't recognize fancy fonts of some stores i.e Hudson News

Feb, 2011

Consumer review by: MS960 (

Scanner good but Software v4.0 SP3 is terrible


Today, I wouldn't buy this product until the fix what they took out of version 4.0 software. If you want to buy the scanner but use other software, that would be fine.

Scanner works great very easy to configure

The software v4.0 SP3 is absolutely terrible, very nonuser friendly. Version 3.0 was very good, but they ruin the program when they went to 4.0 removing some very good functionality

Nov, 2009

Consumer review by: HASvendsen (

Completely Useless Software


I have software version 3.1.3_183 which is the latest one before they wanted me to spend more money on a new "improved" version. Once you get a few hundred receipts in to the system it slows down to the point of being completely useless. I have no...

Slick scanner, but should have had the scanning surface on top so one can see the receipt as it goes in to the scanner

Very Slow software ; Poorly designed and difficult if not impossible to modify data base ; OCR is poor ; Cannot change date recognition ; Autosize column width has to be reset at each startup ; etc. etc

Sep, 2009

Consumer review by: calvinhoe (

Works great with my expense report


Compact, easy to use

Compact size

none to speak of in my case

Aug, 2009

Consumer review by: zendokhan (

Be wary of ordering direct from Canadian site


Placed order for scanner on 16MAY09. As of 30MAY09 product not delivered. Called contact number listed at and spoke to some guy that sounded as if I just woke him from a nap. He put me on hold for five...

Seems like a good solution to reducing paper

Their Canadian customer service is very poor. No response to inquiries. Money paid but no product delivered. Be wary before buying

May, 2009

Consumer review by: StepNjump--- (

What a piece of junk!!!!!"


Avoid this **** like scarlet fever! 

Nice idea but crashes all the time

Keep loosing receipts.. It tells you that your receipts were scanned but in the end, they were not and you find out days later!!!! They cost me a fortune...!!!!! I was better off before! Damn

May, 2009

Consumer review by: ---StepNjump--- (

What a piece of junk!!!!!


Avoid this **** like scarlet fever!

Nice idea but crashes all the time

Keep loosing receipts.. It tells you that your receipts were scanned but in the end, they were not and you find out days later!!!! They cost me a fortune...!!!!! I was better off before! Damn

May, 2009

Product Specifications

PRODUCT FEATURES: Portable Color / Grayscale / BW CIS No external power supply needed; runs off USB power Maximum Resolution 600 dpi Speed: approximately 3-4 receipts per minute Interface: USB 1.0 & 2.0 compatible Bit Depth: Color: 48-bit input, 24/48-bit output Grayscale: 16-bit input, 8/16-bit output; B/W: 1-bit

Dimensions & Weight



Manufacturer:The Neat Company
Packaged Quantity:1
Product Line:NeatReceipts


Color Depth:48-bit color
Document Feeder Type:Manual load
Form Factor:Portable
Grayscale Depth:16-bit (64K gray levels)
Input Type:Color/Monochrome
Interface Type:Hi-Speed USB/USB
Max H-Optical Resolution:600dpi
Max Supported Document Size:8.5 in x 11.7 in/Legal (8.5 in x 14 in)
Max Supported Media Size:8.5 in x 11.7 in/Legal (8.5 in x 14 in)
Media Feeder Type:Manual load
Supported Document Type:Plain paper
Supported Media Type:Plain paper
Type:Sheetfed scanner

System Requirements

OS Required:Microsoft Windows 2000 / XP/Microsoft Windows Vista / XP