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Apex 32-Inch 720P Full array LED Backlight 60Hz Flat Panel TV with MHL 30 to 39 in.

Apex 32-Inch 720P Full array LED Backlight 60Hz Flat Panel TV with MHL 30 to 39 in.
alaScore 82

23 reviews

Apr, 2014

alaTest has collected and analyzed 23 reviews from magazines and websites. Reviews about the usability and sound are overall positive. The remote control and value for money also get good comments.

image quality, value for money, remote control, sound, usability

We analyzed user and expert ratings, product age and more factors. Compared to other TVs the Apex 32-Inch 720P Full array LED Backlight 60Hz Flat Panel TV with MHL 30 to 39 in. Is awarded an overall alaScore™ of 82/100 = Very good quality.

Review analysis

(Based on 23 reviews)

User Reviews  

Showing 18 review(s)

Expert Reviews User Reviews
Showing 1 - 10 of 18 Show Reviews: in English

Consumer review by:

HORRIBLE- Do Not Buy

 

I purchased this as a gift for my son. The tv was possessed. Menus kept popping up and would not go away. I couldn't even turn off the tv. I called KCPI who handles their warranty and here is the email I sent to them - it explains my horrible experience::::: I returned this TV to the retailer I purchased it from so I will not be needing this shipping label. The retailer I purchased this TV from did not want to lose my business so they accepted the return, even though it was out of their 30-day return policy. They could not believe what I have been through over the past two months over this defective piece of equipment. This was the worst customer service I have ever experienced. I work for a large company where customer service is utterly important and key in building and maintaining customer relationships. I was not only given the run-around, but I was lied to and treated with disrespect. The "tech support" is far from tech support. It is merely a third party that has been outsourced to another country. I had to wait for a service tech to call me so I could schedule a service call. That never happened. I then had to contact your company on several occasions to check the status of this phone call from a service tech and was told my issue was "escalated." Really? Escalated to another department of your company, which I believe is your department. Another run-around. I then find out that, after waiting two months, there is no service tech in my area. I had to call to find this out, I was not contacted by you or your company. Better yet, I find out that I have to PAY to package my TV so I can send it out to your company for repair. Because of this HORRIBLE experience, I will NEVER purchase another Apex product. I will ensure my family and friends are aware of this horrible customer service and technical support. I will also ensure that the online reviews for this product include a recap of my experience.

Consumer review by:

Amazon review summary for Apex 32-Inch 720P Full array LED Backlight 60Hz Flat Panel TV with MHL 30 to 39 in.

 

alaTest has collected and analyzed 34 user reviews of Apex 32-Inch 720P Full array LED Backlight 60Hz Flat Panel TV with MHL 30 to 39 in. From Amazon.com. The average user rating for this product is 3.1/5, compared to an average user rating of 4.1/5 for other TVs on Amazon.com.

value for money, image quality, usability, remote control, sound

59% of the reviews on Amazon.com give this product a positive rating.

Consumer review by:

Remote doesn't code

 

I have contacted, Apex several times about the remote for this television. The remote doesn't work unless you stand in front of the television. I was sent a second remote and it does not work either. There is no code listed for our universal remote....

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Consumer review by:

I'm happy with my purchase!!!

 

My son and I love the TV. The sound isn't the best if you have it on blast, or if you're using the surround sound feature, but other than that, I'm very pleased with the purchase.

Consumer review by:

Apex 32'

 

Great tv, the remote battery cover will not stay on. That is the only thing I dont like about it. But it has good picture and for the money is a great buy.

Consumer review by:

Beautiful TV with a catch...

 

The t.v. itself works great. The included remote quite simply, is a piece of junk. The biggest drawback to this t.v. is that there is no compatible universal remote.

Consumer review by:

Great picture, nice sound, adequate remote.

 

Consumer review by:

great picture, great price but so not worth the headache

 

We knew we were getting an inexpesnsive television, but didn't count on the the frustration that came with it. The benefits are the picture is good. I was pleasantly surprised by the picture quality. We were unable to program our cable providers remote...

Consumer review by:

indifferent

 

I bought a 40in on Black Friday. Looks great in my bedroom. When on an HD channel, the pic is great. However, the remote sucks, I hate that when I set the picture to full screen, i cant see any words that may come up on the bottom or top of the screen....

Consumer review by:

Good product with an excllent price.

 

720dpi is sufficient for my bedroom. Picture is very clear and bright. Had a problem with a remote. Called their 800 number. They sent me a replacement within 3 days. It works fine since. But for the price I paid. It's a great bargain.

Consumer review by:

Great Tv

 

We bought this tv when it was on sale for $..... The picture is amazing and the sound is good too! I went to the store to buy this with my extremely hyper 2year old son and the customer service was excellent. For the price this is the best deal out...

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Product Specifications

Apex LCD televisions offer unrivaled value and video performance to view HD video in stunning 720p. Vibrant picture and clarity are hallmarks of the entire lineup that may be wall mounted, placed in an armoire or on a table stand. Bring your TV room to life with bright and beautiful images
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