Dirt Devil Featherlite MCE6000 - Carpet washer

I actually bought this product used. I love it for spot cleaning the carpet. It is lite and portable enough to use anytime there is a mess. It sure beats scrubbing the carpet on my hands and knees. I have tried it on larger areas and it did a great job...

My husband keeps buying Dirt Devil products, even though 3/4 of the time they tear up the first time we plug them in, or only work one time then that's it. Last time I did get him to by a Hoover Steam cleaner. When it went on the blink, what did he do...