Electrolux Oxygen3 EL7024A Bagged Canister Vacuum

We bought this vacuum from a recommendation of an employee at Lowes. They were on sale and even though it was still more than we had planned on spending, we went ahead and paid $400 for this bad boy.

We bought this vacuum twice. The first time we got it home and used it and it wouldn't turn off. So, we turned around and drove the 30 minutes right back to the store to exchange it. We thought it might be a fluke. We were wrong. The second one we got...