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Neato XV-21

Neato XV-21
alaScore 88

13 reviews

Nov, 2015

alaTest has collected and analyzed 13 reviews of Neato XV-21. The average rating for this product is 3.8/5, compared to an average rating of 4.1/5 for other Vacuums for all reviews. Reviewers really like the usability. Some have doubts about the design and price. Opinions are divided on the size.


reliability, price, design

We analyzed user and expert ratings, product age and more factors. Compared to other Vacuums the Neato XV-21 is awarded an overall alaScore™ of 88/100 = Very good quality.

Review analysis

(Based on 13 reviews)

Expert Reviews  

User Reviews  

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Showing 1 - 10 of 13 Show Reviews: in English

Expert review by: (

Neato XV-21


Now, we're taking a look back at the XV-21, a Neato robot vacuum released in 2012 which promises to do a superior job at picking up pet hair thanks to its specially-designed brushroll and filter. At a price of $429.99, it isn't a cheap device, but it's...

With its specialty brushroll, the Neato XV-21 picks up pet hair better than any other robot vacuum we've tested.

Like all Neatos, the XV-21 isn't as feature rich as the average robot vacuum, lacking a remote control and customizable cleaning modes. It also isn't quite as smart a navigator as its newer siblings, the XV Signature Pro and the XV Essential.

The XV-21 is a great all-around robot vacuum and a viable Roomba alternative, but among Neatos, we'll stick with the brainier, similarly priced XV Signature Pro.

Feb, 2014


Expert review by: (

Neato XV-21


The Neato XV-21 is one of the best robot vacuums out there. Neato listened to the needs of their customers and created a product that specializes in capturing pet hair, dander and allergens in an efficient manner. The only thing we would have liked to...

The robot creates a virtual map of the room to avoid large objects and clean the entire space

The filters aren’t HEPA

Homeowners, renters, pet lovers – anyone would benefit from consistent use of this robot vacuum.

Consumer review by: Bob (



Get another brand

Good while they last - which aint long

I have owned a number of these vacuums due to failure. They do not last. Either a wheel has broken, laser has broken, or software problems caused them to die. You can only hope the die before the warranty is expired, otherwise you will be throwing more...

Jan, 2015

Consumer review by: N/A (

Great product


I'm amazed by how well this will navigate most obstacles in my house. I go out and when I come home it looks like I had a maid come and clean up. So impressed I've bought several as gifts for others. As for the other review saying it needs 3 charges to...

There are a few issues. First or has trouble with some object which are lower than its laser turret and higher than its bumper it will often get stuck on these had to rearrange or block of some pieces of furniture because of this. My only other...

Jul, 2014

Consumer review by: jojesa (

If weren't plague by bugs, it could be the best robot vacuum.


If you review this machine during the first months you will give 4 or 5 stars. I waited several months to post a review since it appears that after 4 months or so bugs start to show up. I purchased this unit so my wife would clean less during her...

Powerful suction, picks up dust, hair, dirt particles better than Roomba ; Cleaning schematics are very good. Cleans very close to walls, corners and furniture ; Cleans fast, like I would clean, straight overlapping lines ; HEPA filter to block out...

Too many bugs/errors on a finished product ; My vision was blocked. Please press OKAY (3000) ; Please press OK to restart. Battery issue (0002) ; Cleaning suspended while charging’ in middle of room away from charger ; Please wait while I recover my...

Jul, 2014

Consumer review by: N/A (

Nice but I prefer the Roomba


The Neato will effectively clean a room for you. It's loudness makes you want to send it out while you're away, but it will sometimes get stuck and need attention on your return. Neither the Roomba, nor the Neato will remove the need to deep clean your...

This is a sophisticated robot sporting programmable scheduler, a laser mapping function and a powerful suction motor. This provides you with a set and forget device which will go out and clean your space several times a week ; The Neato's suction motor...

It's strong vacuum motor is much louder than the Roomba's. But that shouldn't be a problem if you program it to go out and clean while you're away. However, a more powerful motor draws more juice from the battery, so it has to come back to base and...

Jun, 2014

Consumer review by: isaac (



I have 3 dogs and the hair from them accumulates very quickly. I have this set to clean every day. The bin is small and needs to be emptied everyday. I only paid $180 for this and I am quick happy with it. It has definitely cut down on how often I need...

The product shipped fast, and was in new condition, could not tell it was a refurb. Charged the battery and it started cleaning

There are a few problem area in my house that it will occasionally get stuck on. one is under my entertainment center...sometimes gets jammed up. the other is under a chair that has a weird leg system, it tries to climb over the legs...but get stuck

Jun, 2014

Consumer review by: John (

Neato-XV 21 is the best


Can't wait for the next gen of Neato robots...what a pleasant surprise how sophisticated certificated that they are. A steal for less than $200 bucks!!!!

Cleans well' make sure that you have the latest firmware update which eliminates the perimeter not being vacuumed properly. I paid more from another site; GET this Deal

Battery, but acceptable for the low cost....besides it runs when one no one is you care if it takes two or three recharge breaks

May, 2014

Consumer review by: N/A (

Could be better


I used to have Roomba 500 and was always impressed and amased by that thing, but it would start braking after 6-7 months of use. I bought the roomba 550 and it wasn't so impressive, it was much dummer. So I decided to try something new........

Strong suction power, cleans well where reaches

Big time cord chewer, if the room has a lot of funitures gets confused and stuck. But the main complain is the cleaning area. It leaves 1-2 inches of the room perimeter untouched. So Expect 2 inches of dust and dirt around your walls

May, 2014

Consumer review by: James (

Great deal works like new


I had a couple of issues with my vacuum (short battery life and the plate holding the brush in was loose) I contacted Neato about these issues and they promptly sent me out a new battery and plate. That is awesome service especially on a refurbished...

This thing vacuums great and helps keep the place clean in-between my normal vacuuming. The schedule is perfect for setting it and having it vacuum the floors for you automatically. The room mapping works awesome and it always finds it way back to...

It's a little louder than I was hoping (but quitter than a normal vacuum) and the bin fills up fast if you are cleaning a very dirty room. My only real complaint is the edge cleaning abilities. It leaves about a one inch gap near walls that you will...

May, 2014