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Neato XV-21

alaTest has collected and analyzed 3181 reviews of Neato XV-21. The average rating for this product is 3.9/5, compared to an average rating of 4.1/5 for other Vacuums for all reviews. Reviewers really like the design and size. The price and usability are also mentioned favorably, whereas some have doubts about the reliability.

usability, price, size, design

reliability

We analyzed user and expert ratings, product age and more factors. Compared to other Vacuums the Neato XV-21 is awarded an overall alaScore™ of 86/100 = Very good quality.

Review analysis

(Based on 3181 reviews)

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Consumer review by: (amazon.com)

Amazon.com review summary for Neato XV-21

 

alaTest has collected and analyzed 2930 user reviews of Neato XV-21 from Amazon.com. The average user rating for this product is 3.8/5, compared to an average user rating of 4.0/5 for other Vacuums on Amazon.com. Views about the design and size are generally positive. The price and usability also get good reviews. There are some negative views about the reliability.

usability, price, size, design

reliability

76% of the reviews on Amazon.com give this product a positive rating.

This summary is based on the products: Neato XV-21 Pet & Allergy Automatic Vacuum CleanerNeato XV-21 Pet & Allergy Automatic Vacuum CleanerNeato Robotics XV-21 Vacuum Cleaner (Certified Refurbished)

Feb, 2016

Consumer review by: (amazon.ca)

Amazon.ca review summary for Neato XV-21

 

alaTest has collected and analyzed 60 user reviews of Neato XV-21 from Amazon.ca. The average user rating for this product is 4.0/5, compared to an average user rating of 4.1/5 for other Vacuums on Amazon.ca. Opinions about the size and design are generally positive. The price and usability also get good feedback. Many are negative about the reliability.

usability, price, design, size

reliability

83% of the reviews on Amazon.ca give this product a positive rating.

Feb, 2016

Expert review by: (cnet.com)

Neato XV-21

 

Now, we're taking a look back at the XV-21, a Neato robot vacuum released in 2012 which promises to do a superior job at picking up pet hair thanks to its specially-designed brushroll and filter. At a price of $429.99, it isn't a cheap device, but it's...

With its specialty brushroll, the Neato XV-21 picks up pet hair better than any other robot vacuum we've tested.

Like all Neatos, the XV-21 isn't as feature rich as the average robot vacuum, lacking a remote control and customizable cleaning modes. It also isn't quite as smart a navigator as its newer siblings, the XV Signature Pro and the XV Essential.

The XV-21 is a great all-around robot vacuum and a viable Roomba alternative, but among Neatos, we'll stick with the brainier, similarly priced XV Signature Pro.

Feb, 2014

Expert review by: Alex Colon (pcmag.com)

Neato XV-21 Pet & Allergy Automatic Vacuum Cleaner

 

The Neato XV-21 does an excellent job of picking up pet hair?but it's no replacement for a traditional vacuum.

Picks up an astonishing amount of dust and pet hair. Simple to use. Easy to clean. Programmable

Doesn't work well on tight corners. Very loud. Dated design

Once you're fully charged, simply press the Start button and watch the XV-21 get to work. You'll be sure to know it's working, because the XV-21 is loud. The sound it makes upon starting is not dissimilar to that of a plane taking off, albeit at a...

May, 2012

TOP TEN REVIEWS - EXELLENCE

Expert review by: (toptenreviews.com)

Neato XV-21

 

The Neato XV-21 is one of the best robot vacuums out there. Neato listened to the needs of their customers and created a product that specializes in capturing pet hair, dander and allergens in an efficient manner. The only thing we would have liked to...

The robot creates a virtual map of the room to avoid large objects and clean the entire space

The filters aren’t HEPA

Homeowners, renters, pet lovers – anyone would benefit from consistent use of this robot vacuum.

Consumer review by: william m. (newegg.com)

so far works great.

 

After one month of hard daily use, it is still working like a champ. It requires some upkeep and cleaning, but does a good job of cleaning up after our two big hairy dogs.

smartest vacuum on the market. The laser maps out the room, it goes all the way around the outside of the room, then back and forth filling in the rest. wont go over edges. We have two big hairy dogs and we've run this vacuum every day for the last...

just ordered more filters as the one that came with it is almost shot already from hard daily use.

Jan, 2016

Consumer review by: Yunhui D. (newegg.com)

Expensive Stupid Garbage tagged "High Tech"

 

Programmable schedule

Its performance is from from satisfaction... Well, to much annoyance. for so many times it cannot go back to the dock to recharge itself. For a spot going back and forth so many times, it doesn't vacuum the trash and hair at that spot at all....

Nov, 2015

Consumer review by: Lee H. (newegg.com)

Meh +

 

I expect that many reported error issues are really charging issues. One of the benefits of buying this refurb is the short duration warranty frees you to buy top shelf lithium ions with beaucoup muscle and many more recharge cycles than the nickel...

First, you will anthropomorphize, wheeled box notwithstanding. This little fella careens around the joint and occasionally stops, spins around on his axis getting his bearings and then bounces off a coffee table, just like Uncle Eddie. Unlike Uncle...

When the battery is low, which is often, the list of ailments is long. Zippity sees the charger and when he is running low he heads for it. He does a dance that results in him backing up to it it with his backside shaking like skinny Elvis. If his...

Jul, 2015

Consumer review by: Jason B. (newegg.com)

These things are awsome!

 

Amazing product. I use this to vacuum around the print shop and it does an amazing job all the time...and let me tell you there is many obstacles and it figures it out every time. I had a Roomba and this unit is far more superior in everyway. One thing...

Nothing so far

Jul, 2015

Consumer review by: Lowell G. (newegg.com)

Excellent

 

For a refurbished unit the one I got appears to be a brand new machine and the batteries are definitely new in the machine I got..

Excellent, replaces a Roomba 700 series vacuum and does twice as better job. Most impressive is the way it maps a room before starting, it gives the impression that it's really intelligent. Plus it does all the rooms without assistance with the roomba...

Loud, sounds let a jet engine starting up. Edge cleaning could be somewhat better, its about the same as the roomba.

Jul, 2015

Consumer review by: Lawrence T. (newegg.com)

Unreliable

 

When it works, it works well

Neato began experiencing errors with rebooting and batteries in less than one year. Other than dropping an additional $100 dollars on replacement batteries, I have yet to find a fix from the company.

May, 2015

Consumer review by: N/A (newegg.com)

Unreliable

 

When it works, it works well

Neato began experiencing errors with rebooting and batteries in less than one year. Other than dropping an additional $100 dollars on replacement batteries, I have yet to find a fix from the company

May, 2015