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My first washing machine was a Zanussi - lasted 18 years, with very few repairs, so when the time came to replace it, I went for another one. When I was buying my new one, the 1600 version was only £20 more expensive than the next model down, so I...

Got this machine but the cycles take far longer than stated. The last minute on the display can last half an hour! When phoned Zanussi they said this was not a problem and did I really want to get this sorted. Am getting it replaced as it is hopeless...