HTC Hero

1738 reviews

Apr, 2024

Positive
usability (580)
portability (152)
design (143)
screen (126)
size (92)

Negative
battery (335)
performance (210)
camera (137)
reliability (56)
reception (25)

General overview
Price comparison

alaTest has collected and analyzed 1738 reviews of HTC Hero. The average rating for this product is 4.0/5, compared to an average rating of 4.1/5 for other Cell phones for all reviews. Reviewers are impressed by the size and design. The screen and portability are also mentioned favorably. There are some mixed reviews about the performance, and some have doubts about the reception and sound.

usability, portability, screen, design, size

battery, camera, reliability, sound, reception

We analyzed user and expert ratings, product age and more factors. Compared to other Cell phones the HTC Hero is awarded an overall alaScore™ of 86/100 = Very good quality.

See all HTC Cell Phones

Review analysis

(Based on 1738 reviews)

Expert Reviews

User Reviews

Review Ratings

(30% of reviews)
Show all 5 star reviews (47% of reviews)
Show all 4 star reviews (10% of reviews)
Show all 3 star reviews (5% of reviews)
Show all 2 star reviews (8% of reviews)
Show all 1 star reviews

Features

usability
Show positive (66%)Show negative (34%)(Show all)

performance
Show positive (48%)Show negative (52%)(Show all)

battery
Show positive (14%)Show negative (86%)(Show all)

portability
Show positive (68%)Show negative (32%)(Show all)

camera
Show positive (34%)Show negative (66%)(Show all)

More features

Showing 1091 review(s)

Expert Reviews User Reviews

Disclaimer:

Below is a list of reviews for this or similar products. If you think this grouping is wrong please click here to flag.
Read more on our FAQ’s page.

Showing 1 - 333 of 1091 Show Reviews: in English | in other languages (614)

Consumer review (amazon.co.uk)

Amazon.co.uk review summary for HTC Hero

alaTest has collected and analyzed 176 user reviews of HTC Hero from Amazon.co.uk. The average user rating for this product is 4.1/5, compared to an average user rating of 4.1/5 for other Cell phones on Amazon.co.uk. Views about the screen and durability are generally positive. The portability and performance are also appreciated, but the reception and reliability get mixed comments.

usability, performance, portability, durability, screen

89% of the reviews on Amazon.co.uk give this product a positive rating.

Apr, 2024

Consumer review (amazon.com)

Amazon.com review summary for HTC Hero

alaTest has collected and analyzed 147 user reviews of HTC Hero from Amazon.com. The average user rating for this product is 2.9/5, compared to an average user rating of 3.8/5 for other Cell phones on Amazon.com. Views about the screen and durability are generally positive. The design and price also get good reviews. There are some mixed opinions about the portability and performance, while the reception and size get less positive reviews.

usability, price, design, durability, screen

reliability, size, reception

54% of the reviews on Amazon.com give this product a positive rating.

Apr, 2024

Expert review by : GSMArena team (gsmarena.com)

HTC Hero review: Born to rise

In the beginning there was G1 as the frontline trooper, the expendable GI. Elsewhere, in the HTC discourse, it was hope and vision. Well, it seems the dreamer's Dream is coming true and someone there is really proud with what...

Quad-band GSM/GPRS/EDGE support ; 3G with HSDPA 7.2 Mbps and HSUPA 2Mbps ; Heavily customized (in both graphics and performance) Android OS v1.5 (Sense UI) ; 3.2" capacitive touchscreen of HVGA resolution ; Qualcomm MSM 7200A 528 MHz CPU, 288 MB RAM ;...

No video-call camera ; No FM radio ; No camera flash, dedicated shutter key or lens cover ; Camera features are a bit outdated ; CIF@15fps video recording (352 x 288 pixels) is below par ; No TV-out port ; No voice dialing ; Flash video playback is...

HTC and their Hero are finally bringing the fledgling new Android OS up to speed and up to par. Not that a Hero is badly needed to save the day for either HTC or the Android OS, but inspiration is always welcome. Having made their name in Windows...

Aug, 2009

Read the full review

Expert review by : Joshua Topolsky (engadget.com)

HTC Hero review

The HTC Hero has been an object of lust for some time now for gadget enthusiasts. Even from the earliest days of leaked hardware shots and blurry demo videos of its UI, smartphone fans seemed to agree that the company had finally achieved what has been...

Different, funky industrial design ; Sense UI a big upgrade over stock Android ; Great camera

Older CPU struggles with Sense ; Keyboard can be sluggish and inaccurate ; Odd "back" button placement

Jul, 2009

Read the full review

Expert review by : Ginny Mies (pcworld.com)

HTC Hero

HTC's third Android OS smartphone, the HTC Hero ($180 with a two-year contract from Sprint; price as of 9/23/2009), is a giant leap forward for the company's family of Android phones, both in hardware and software. It isn't without its flaws, however:...

Ergonomic design with solid construction ; Sense UI is attractive and customizable

Native Flash support didn't play some video ; Sluggish performance

A noteworthy addition: HTC has finally listened to our gripes and shameless begging for a 3.5-mm headphone jack. At last, I can use my better-quality Skullcandy to enjoy my music. Sound quality was great through my headphones, but a bit tinny through...

Sep, 2009

Read the full review

Expert review by : Ginny Mies (pcworld.com)

HTC Hero (Sprint) Phone Review

Ergonomic design with solid construction ; Sense UI is attractive and customizable

Native Flash support didn't always work ; Sluggish performance

The HTC Hero marks a giant step in innovation of the Android platform, but it isn't without flaws.

Sep, 2009

Read the full review

Expert review by : Sascha Segan (pcmag.com)

HTC Hero (Sprint)

The HTC Hero for Sprint is the best Android phone so far—but that might not be good enough.

Excellent build. Capacitive touch screen. Lots of new, useful applications. Inexpensive.

Some bugs. Slow Internet speeds. Lousy camera.

More Cell Phone Reviews: Sony Xperia XZ Premium ZTE Blade X Max HTC U11 Motorola Moto Z2 Play Blu R1 Plus more

Sep, 2009

Partner Source

Read the full review

Expert review by : Steven Leckart (wired.com)

Review: Sprint HTC Hero

Sprint now has an Android phone and it's a doozy. Despite having hardware that's not quite up to snuff, it's got an OS that's finely...

Camera flaunts touch-only zoom with tap-to-focus. Responsive touch-qwerty more or less comparable to iPhone. Battery lasts for DAYS (36+ hours!). 3.5mm headphone jack. Flash-enabled. Dead-simple USB mounting: Plug in, drag down top menu, and voila, the...

SD slot is only accessible by removing cover. This Hero has Flash, but how about a camera with a flash? Optional haptic feedback is about as subtle as a 6.5 earthquake. Lack of image stabilization produces videos reminiscent of Cloverfield. 340 x 280...

Sep, 2009

Read the full review

Expert review by : Bonnie Cha (cnet.com)

HTC Hero (Sprint) review

Editors' note: We have lowered the rating of this product in the wake of the HTC Droid Eris release.

The HTC Hero offers a highly customizable user interface thanks to HTC Sense. It also improves on past Android devices with Outlook e-mail, calendar, and contacts synchronization, a 3.5mm headphone jack, and a 5-megapixel camera. Wi-Fi, Bluetooth, GPS,...

The smartphone can occasionally be sluggish. Flash content didn't always work from the Web browser. Apps must still be downloaded to the phone's internal memory. Media syncing software would nice, as would be a file manager.

While it could use a boost in the performance department, the HTC Hero is the most feature-packed Google Android device to date, bringing some notable improvements and a highly customizable interface.

Sep, 2009

Read the full review

Expert review by : Flora Graham (cnet.com)

HTC Hero (unlocked)

Aug, 2009

Read the full review

Expert review by : Hubert Nguyen (ubergizmo.com)

HTC Hero Review

There's a flurry of Android phones out there and not so long ago but the HTC Hero is different not [...]

Because it is faster, better built and has HTC Sense (user interface improvement for HTC phones), the HTC Hero is simply the best Android smartphone on the market today (in the U.S at least). The native and complete support of Exchange makes it...

Oct, 2009

Partner Source

Read the full review

Expert review by : Chris Davies (slashgear.com)

HTC Hero review

There's no underestimating the appeal of the HTC Hero ; since we shot our unboxing video and preliminary hands-on at the end of last week it's been watched more than 300,000 times. The third Android device to reach the market, the Hero promises not...

Jul, 2009

Read the full review