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Microsoft Surface Duo (2020)

Microsoft Surface Duo (2020)
alaScore 90

22 reviews

Aug, 2021

alaTest has collected and analyzed 22 reviews of Microsoft Surface Duo (2020). The average rating for this product is 3.2/5, compared to an average rating of 4.1/5 for other Cell phones for all reviews. Reviewers are impressed by the performance and durability. The screen and portability are also appreciated, but some have doubts about the usability and reliability.

design, portability, screen, durability, performance

price, camera, reliability, usability

We analyzed user and expert ratings, product age and more factors. Compared to other Cell phones the Microsoft Surface Duo (2020) is awarded an overall alaScore™ of 90/100 = Excellent quality.

Review analysis

(Based on 22 reviews)

Expert Reviews  

Showing 13 review(s)

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Showing 1 - 10 of 13 Show Reviews: in English | in other languages (9)

Expert review by (

Microsoft Surface Duo review: An exciting, erratic affair


The Surface Duo is decent as a phone, quite bad as a tablet, and somewhat functional as everything in between. That is, when the software works as promised. But bugs and app incompatibility plague this $1,399 device, which will need monthly updates...

Sleek and sturdy design ; Smooth hinge ; Useful book and tent modes

Very finicky software ; Camera is hard to use ; Few compatible apps at the moment ; Expensive

Sep, 2020

Expert review by : Jeremy Kaplan (

Microsoft Surface Duo hands-on review: Finally, a Surface phone


Microsoft surprised everyone at its October Surface Event by announcing the Surface Duo, and new Windows smartphone. It doesn't run a Windows Phone operating system but instead runs Android, and it has an impressive dual-screen design.

Great dual-screen design ; Sleek, elegant look ; Fast Qualcomm processor

The Surface Duo is Microsoft's new smartphone, and it looks amazing.

Oct, 2019

Expert review by : Dieter Bohn (

Microsoft Surface Duo review: double troubles


The hardware is amazing, except for the camera. The software is amazing, except for the bugs.

Two apps at once ; Thin, beautiful hardware ; Good battery life

Terrible camera ; Software too buggy ; Price

The Surface Duo is Microsoft’s first Android phone and its first phone hardware in four years. It has two screens and is remarkably thin. But beyond being great with apps like Outlook and Office, there are bugs and camera problems.

Sep, 2020

Expert review by : Sascha Segan (

Microsoft Surface Duo Review


Gorgeous hardware ; Best dual-window experience on Android ; Speedy 4G performance

Buggy ; Awkward to hold ; Expensive

Microsoft's folding Surface Duo phone tries to redefine windowing for a handheld world, but it stumbles on usability.

Sep, 2020

Expert review by : Kimberly Gedeon (

Microsoft Surface Duo review


The Microsoft Surface Duo is a foldable firecracker with a buggy UI

Double-app productivity ; Fun drag-and-drop features (e.g. spanning) ; Revolutionary 360-degree hinge ; Portable, thin and light ; Colorful displays

No headset jack ; Middling performance ; Poor UI fluidity ; Pricey

The Microsoft Surface Duo is the world’s thinnest foldable device with incredible app-juggling features, but its UI needs tweaking.

Sep, 2020

Expert review by : Adam Ismail (

Microsoft Surface Duo review: A beautiful, bewildering phone


The Microsoft Surface Duo feels truly innovative in how it's built to help you get things done, but its myriad software inconsistencies, outdated hardware and subpar camera — all for an exorbitant price — betray its inspired design.

Gorgeous, practical dual-screen design ; Intuitive gestures ; Pairing apps unlocks potential

Crippling software glitches ; Poor camera ; Underwhelming performance ; Expensive when not on sale ; No 5G

What surprised me most about the Surface Duo during my time with it is that it proves Microsoft right in a sense. I can recognize now that there’s enormous potential in dual-screen devices when done properly, and Microsoft has gotten closer to...

Jul, 2021

Expert review by : Jonathan Lamont (

Microsoft Surface Duo Review: Living the two-screen dream


Microsoft's Surface Duo is an excellent first-try at a dual-screen phone, but bugs, glitches and mediocre hardware keep it back.

Unique foldable design ; Decent battery life ; Great for multitasking

Software needs more polish ; Mediocre camera ; Expensive with old hardware

Surface Duo feels very much like a 'first generation' device. It has plenty of flaws but also breaks new ground in exciting ways

Mar, 2021

Expert review by : Corbin Davenport (

Microsoft Surface Duo review, one month later: Enthusiastically an enthusiast's phone


Over the past few years, smartphones have stopped evolving at a rapid pace and settled into iterative, yawn-inducing update cycles. Just like how a

Design ; The Surface Duo is incredibly thin, but still feels extremely solid and well-built. ; Displays ; The dual 1800x1350 AMOLED screens look great, and they support the Surface Pen. ; Software ; Microsoft stuck close to stock Android, only...

Hardware ; The Duo is missing NFC, wireless charging, and other features you would expect in a flagship Android device. ; Software (again) ; There are some lingering bugs in the Duo's build of Android 10. ; Camera ; The Surface Duo's camera is nowhere...

Oct, 2020

Expert review by : Adam Z. Lein (

Microsoft Surface Duo Review: Beautiful Hardware, Terrible Software


Finally Microsoft has come back to the smartphone mobile space that they invented 20 years ago. The Surface Duo has some gorgeous hardware, but it has some issues, too.

Gorgeous and unique hardware design ; 360-degree hinge has the perfect amount of friction ; It runs Android apps ; Multi-tasking with two screens is great ; Surface Pen kind of works

Gorgeous and unique hardware design ; 360-degree hinge has the perfect amount of friction ; It runs Android apps ; Multi-tasking with two screens is great ; Surface Pen kind of works

As a huge fan of the Surface Pro since its first release and a huge fan of Microsoft’s previous mobile phone software attempts (Windows Phone, Windows Mobile, Pocket PC, Windows CE), I was very much looking forward to the Surface hardware engineers...

Sep, 2020

Expert review by (

Microsoft's Surface Duo Is a Revolution in the Making


Between its price, specs, and most notably its design, Microsoft's Surface Duo is one of the most divisive phones in recent memory. But after getting the chance to use one, I can't help but find the amount of vitriol, incredulity, and straight-up hate...

Dual 5.6-inch AMOLED displays, strong battery life, beautiful build, innovative design, superior multitasking, the Kindle app, powerful advanced features for Microsoft apps


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