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DeLonghi ESAM 5500

alaTest has collected and analyzed 120 reviews of DeLonghi ESAM 5500. The average rating for this product is 4.5/5, compared to an average rating of 4.2/5 for other products in the same category for all reviews. Reviews about the noise and capacity are generally positive. The size and maintenance also get good feedback, but some have doubts about the price.

usability, maintenance, size, capacity, noise


We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the DeLonghi ESAM 5500 is awarded an overall alaScore™ of 85/100 = Very good quality.

Review analysis

(Based on 120 reviews)

2 expert reviews

User Reviews  

Showing 20 review(s)

Expert Reviews User Reviews


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Showing 1 - 10 of 20 Show Reviews: in English | in other languages (92)

Consumer review (

Love it with one exception.



Jul, 2011

Consumer review (

Great Automatic



Dec, 2010

Consumer review (

Good quality coffee machine


The machine grounds coffee beans very nicely. Overall, very happy with the taste of the coffee. The machine is easy to use, and is also easy to clean. It gives a warning when the water container is empty and when the grounds container is full. The only...

Jul, 2017

Consumer review (

Poor quality design


. At first, I thought that it was a bad micro switch of both the service door and ground coffee container so I had them replaced but the issue still remained. It was such a frustration just to install new micro switches because whenever the right wires...

Jun, 2017

Consumer review (

Coffee is amazing! Have one at my business too.Taste is very popular with my clients.easy to operate


Use Custom Coffee from Bendigo and works to perfection. Purchased two machines because so impressed! Great taste not bitter and delivers hot coffee not warm as many other machines do.Not complicated to operate and easy to clean.purchased second hand...

Feb, 2017

Consumer review (

Real coffee taste


Was given a second hand unit as a gift as original owner now uses pods. Takes a while to find what brand of beans you like best but with a bit of experimentation a good cup of coffee can be obtained. After reading reports of luke warm drinks I was...

Nov, 2016

Consumer review (

Terrible Repair history... 2 months and still waiting...


Diffuser has to be replaced again, the machine gets a lot of use, and i can understand it is not a commercial grade machine. We dropped the machine off early Feb 2015 to have the front door & diffuser replaced ($260) it is now April and I still don't...

Apr, 2015

Consumer review (

Terrible aftersales service, woeful repairs.


Machine was solid for 13 months; then we began the repeated back to the service center cycle. Charged $400 for a replacement part when the machine was 14 months only. Back at the repair center for the same problem over and over again, completely...

When new, made nice coffee.

Poor reliability, terrible customer service from DeLonghi

Aug, 2014

Consumer review (

Absolutely love it!


Having worked as a Barista for over 4 years I was skeptical about giving this a go, as I have tried other "home" machines and been disappointed with the outcome and amount of time it takes to make a coffee. This machine will surprise you! Easy to...

Fast start up, rinses itself clean (easy to clean what it doesn't), displays straightforward messages (fill tank / empty grinds container etc)

Dec, 2013

Consumer review (

If you didn't love coffee before......


I don't write reviews but I am going to make an exception this time. I am not a geek, but I knew I was going to be spending a considerable amount of money for a coffee machine so I went into research mode. I have had several coffee machines in my life,...

Sep, 2012

Product Specifications


Built-in display:Y / Yes
Case design:Freestanding
Color of product:Black / Blue, Silver / Brown, Silver / Grey, Metallic / Grey, White / Silver
Control Type:Buttons
Number of spouts:2
Product color:Silver / Stainless Steel
Product type:Combi coffee maker / Espresso Machine
Reservoir for brewed coffee:Cup

Energy Management

AC input frequency:50/60 / 60
AC input voltage:220-240
Auto power off: Yes
Connected load:1350


Indication light: Yes
Removable drip tray:Y / Yes
Removable water tank:Y / Yes
Water Level Indicator:Y / Yes

Other Features

Dimensions (WxDxH):11.2 x 17.3 x 15
On/Off switch:Y
Power consumption (standby):0.35
Pre-brewing system:Y
Type:Coffee / Coffee/Espresso


Adjustable coffee strength:Y
Adjustable grinder settings: Yes
Adjustable temperature:Y
Adjustable water flow: Yes
Adjustable water quantity:Y
Americano making:Y
Aroma jug: Yes
Automatic anti-calc: Yes
Built-in Grinder:Y / Yes
Built-in milk frother:Y
Capacity in cups:14 / 2 / 250
Cappuccino making:Y
Chocolate milk making:N
Coffee beans capacity:8.82
Coffee input type:Coffee beans, Ground coffee
Coffee maker type:Fully-auto
Coffee making:Y
Cup warmer: Yes
Dishwasher-proof parts:Y
Easy to clean:Y
Easy to use:Y
Espresso making:Y
Hot chocolate making:N
Hot milk making:Y
Hot water system:Y
Latte macchiato making:Y
Latte making:Y
Maximum operating pressure:15
Milk tank:Y / Yes
Number of grinder settings:13
Number of temperature settings:3
Standby function:Y
Tea making:N
Types of drink:Caffe latte, Cappuccino, Coffee / Caffe latte, Cappuccino, Coffee, Espresso, Latte macchiato / Cappuccino
Water tank capacity:1.7


AC input frequency:50 / 60 / 50/60 / 60
AC input voltage:220 - 240 / 220-240
Auto power off:Y
Connected load:1350
Energy saving mode:Y
Power:1350 / 1450

Weight & Dimensions

Depth:1.73 / 17.3
Height:1.5 / 15