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HP LaserJet Pro 400 color MFP M475dw (CE864A)

HP LaserJet Pro 400 color MFP M475dw (CE864A)

218 reviews

Apr, 2024

Positive
usability (100)
performance (70)
price (30)
multifunction (18)
print quality (18)

Negative
reliability (23)
noise (12)

General overview
Price comparison

alaTest has collected and analyzed 218 reviews of HP LaserJet Pro 400 color MFP M475dw (CE864A). The average rating for this product is 3.9/5, compared to an average rating of 4.0/5 for other products in the same category for all reviews. People are impressed by the multifunction and size. The price and performance also get good feedback. The paper handling and durability get mixed opinions. Some have doubts about the noise and reliability.

usability, performance, price, size, multifunction

reliability, noise

We analyzed user and expert ratings, product age and more factors. Compared to other products in the same category the HP LaserJet Pro 400 color MFP M475dw (CE864A) is awarded an overall alaScore™ of 84/100 = Very good quality.

Review analysis

(Based on 218 reviews)

Expert Reviews

User Reviews

Review Ratings

(46% of reviews)
Show all 5 star reviews (29% of reviews)
Show all 4 star reviews (7% of reviews)
Show all 3 star reviews (5% of reviews)
Show all 2 star reviews (13% of reviews)
Show all 1 star reviews

Features

usability
Show positive (82%)Show negative (18%)(Show all)

performance
Show positive (83%)Show negative (17%)(Show all)

price
Show positive (68%)Show negative (32%)(Show all)

reliability
Show positive (34%)Show negative (66%)(Show all)

size
Show positive (70%)Show negative (30%)(Show all)

More features

Showing 154 review(s)

Expert Reviews User Reviews

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Showing 1 - 104 of 154 Show Reviews: in English | in other languages (64)

Consumer review (amazon.co.uk)

Amazon.co.uk review summary for HP LaserJet Pro 400 color MFP M475dw (CE864A)

alaTest has collected and analyzed 2 user reviews of HP LaserJet Pro 400 color MFP M475dw (CE864A) from Amazon.co.uk. The average user rating for this product is 5.0/5, compared to an average user rating of 3.9/5 for other products in the same category on Amazon.co.uk. People really like the design. Many are less positive about the price and multifunction, while views about the usability and performance are mixed.

design

multifunction, price

100% of the reviews on Amazon.co.uk give this product a positive rating.

Apr, 2024

Consumer review (amazon.com)

Amazon.com review summary for HP LaserJet Pro 400 color MFP M475dw (CE864A)

alaTest has collected and analyzed 91 user reviews of HP LaserJet Pro 400 color MFP M475dw (CE864A) from Amazon.com. The average user rating for this product is 3.9/5, compared to an average user rating of 3.8/5 for other products in the same category on Amazon.com. Reviewers really like the durability and size. The design and performance are also appreciated. There are some mixed opinions about the price, while many are critical about the reliability.

usability, performance, design, size, durability

reliability

80% of the reviews on Amazon.com give this product a positive rating.

Apr, 2024

Consumer review (amazon.ca)

Amazon.ca review summary for HP LaserJet Pro 400 color MFP M475dw (CE864A)

alaTest has collected and analyzed 1 user review of HP LaserJet Pro 400 color MFP M475dw (CE864A) from Amazon.ca. The average user rating for this product is 5.0/5, compared to an average user rating of 4.2/5 for other products in the same category on Amazon.ca. People are impressed by the noise. There are some mixed views about the performance.

noise

100% of the reviews on Amazon.ca give this product a positive rating.

Apr, 2024

Expert review by : Jon L. Jacobi and Melissa Riofrio (pcworld.com)

HP LaserJet Pro 400 Color MFP M475dw Review: Nice Output Quality, Mediocre Speed and Toner Costs

The $750 (as of June 29, 2012) HP LaserJet Pro 400 Color MFP M475dw color laser multifunction lacks nothing in the way of hardware features. Its connectivity and paper handling are top-notch, though its capacity is just enough for a small workgroup...

Automatic duplexing ; Great text and photo output

Somewhat slow performer

This office laser MFP offers great output and paper handling, but average speed and toner costs.

Jul, 2012

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Expert review by : Jon L. Jacobi and Melissa Riofrio (goodgearguide.com.au)

HP LaserJet Pro 400 M475dw multifunction colour laser printer

This laser MFP has great output and paper handling

Automatic duplexing ; Great text and photo output

Somewhat slow performer

This office laser MFP offers great output and paper handling, but average speed and toner costs.

Jul, 2012

Partner Source

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Expert review by : Jon L Jacobi and Melissa Riofrio (techadvisor.co.uk)

HP LaserJet Pro 400 Color MFP M475dw review

The HP LaserJet Pro 400 Color MFP M475dw colour laser printer lacks nothing in the way of hardware features. Its connectivity and paper handling are top-notch, though its capacity is just enough for a small workgroup (the printer's intended audience)....

This office laser MFP offers great output and paper handling, but average speed and toner costs.

Jul, 2012

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Expert review by : Jon L. Jacobi and Melissa Riofrio (pcworld.in)

HP LaserJet Pro 400 Color MFP M475dw Review: Nice Output Quality, Mediocre Speed and Toner Costs

Jul, 2012

Partner Source

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Consumer review (newegg.com)

DOA

It's hardware, things happen and I got the lemon. My wife threw out the retail packaging without my knowledge so NE policy is not to RMA without retail packaging. Customer service rep told me manufacturer would not accept it back without it....

Still a good MFP

Lack of support

Feb, 2013

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Consumer review (tigerdirect.com)

Best Color Laser for the Money ! !

HP always make a good product. This Color LaserJet Pro 400 satisfies all I need in a printer.

Dec, 2012

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Consumer review (tigerdirect.com)

Best Color Laser for the Money ! !

HP always make a good product. This Color LaserJet Pro 400 satisfies all I need in a printer.

Dec, 2012

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Consumer review (newegg.com)

Great Unit, easy to install

The scan to network folder is great although it would be nice to be able to set the filename structure.

Once you establish this device on the network, setup could not be easier. You simply web into the printer and select the HP Smart Install directly from the unit! You can do this for each PC on your network very easily ; No discs to install, etc. It...

I have had some trouble with a dynamic IP address and set it to a static IP. It is best to re-enter the WEP key immediately after you change the IP address. After that, CYCLE POWER to the printer ; Although you can web into the new IP address, you...

Oct, 2012

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Consumer review (hp.com)

HP LaserJet Pro 400 Color MFP M475dw

This has been an excellent printer with all the fatures you could want on a multi-function printer. The scan to network folder is problematic and needs better instructions on setting it up. The https function does not work well. The rest seems to be...

Jun, 2012

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Consumer review (hp.com)